eCornell Online Course Facilitators -- Healthcare Operations Management

eCornell delivers online professional certificate programs to individuals and organizations around the world. Certificates are designed and developed as a collaborative effort between Cornell University faculty and eCornell’s professional instructional design and development teams.
eCornell offers more than 100 Certificates in a wide range of topics, including leadership and management, data science, engineering, marketing, technology, human resources, diversity & inclusion, healthcare, hospitality and more. New programs are being launched constantly. Short courses (most are 2-weeks) with small cohorts are designed to be interactive, and to help learners gain skills they can immediately apply in their organizations.
As a credible expert with applied experience in the associated fields, the eCornell Course Facilitator plays a key role in delivering the value of the eCornell courses. Along with content from Cornell University faculty, high-production value courses, the Course Facilitators round out the complete learning experience for students.
We are seeking additional facilitators for our Healthcare Operations Management Certificate program.
Careers in medical and health management are projected to grow rapidly over the next ten years, as the need to develop effective healthcare operations has never been more pressing.
This certificate program provides students with the tools to analyze and identify strategies to improve the operational performance of healthcare organizations. Courses focus on key concepts in four essential areas of operations management: process analysis, service operations, quality management, and inventory management.
Students begin by implementing process analysis tools to create a flow diagram and explore performance measures that can be used to measure the effectiveness of current processes within an organization. Next, students will practice using statistical analysis to evaluate the efficiency of service operations in a variety of contexts, including in-person and virtual. Quality control is an essential part of any business operation, and as part of this program, the students will be introduced to statistical process control as a tool for evaluating and improving the quality of systems and processes. Finally, students will look at different methods for tracking inventory and implementing strategies to improve business performance. Upon completing this program, students will possess the tools and skills to successfully manage operations in the healthcare industry.

   

Hired eCornell Course Facilitators will: 

• Become Cornell University part-time employees, with flexible facilitation assignments through the year.

• Be provided with extensive onboarding support prior to being assigned courses.

• Share their applied experience in the field with working adults from around the world.

• Encourage sharing of reflection and information by students using online platforms.

• Assess and provide relevant feedback for students on assignments.

• Collaborate with appropriate eCornell staff to contribute to continuous improvement and student engagement as needed.

• Facilitators will spend an average of 7-10 hours a week per course

Required Qualifications for Project Management Courses: 

• A minimum of a Master’s degree in Healthcare Administration, Business Administration (with a focus on healthcare management), Public Health, Nursing (with administrative experience), or a related field.

• Significant experience (typically 5+ years) in healthcare operations or management, with a proven track record of success in roles such as hospital administrator, healthcare operations manager, clinical manager, or a similar position.

• Hands-on experience with healthcare systems, including patient flow, medical staff relations, telehealth, supply chain management, healthcare finance, and quality improvement practices.

• Deep understanding of healthcare laws, regulations, and accreditation standards.

• Expertise in healthcare quality improvement methodologies (e.g., Six Sigma, Lean Management).

• Familiarity with healthcare IT systems and the use of data analytics in healthcare operations.

• Skills in project management, strategic planning, and change management within healthcare settings.

• Excellent communication and interpersonal skills.

• Strong leadership and team-building capabilities.

• Empathy and understanding of the challenges faced by healthcare professionals.

• Commitment to continuous learning and staying updated with the latest trends and best practices in healthcare operations.

• Experience in all four of these specific areas for

• Analyzing Operations Processes 

• Improving Service Operations 

• Designing a Quality Control System

• Inventory Management

Additionally, preferred qualifications include:

• Online instructional experience.

• Ability and qualifications to facilitate courses in eCornell certificates beyond those listed above.

• Membership in professional healthcare organizations such as the American College of Healthcare Executives (ACHE), Health Care Administrators Association (HCAA), or similar bodies are a plus

• Additional certifications in healthcare operations, quality improvement, or lean management in healthcare can be a plus.

• Experience in teaching, coaching, or facilitating adult learning, particularly in an online environment, is highly desirable.

• Ability to engage students, facilitate discussions, and provide meaningful feedback.

• Competency in using digital teaching platforms and tools.

Please note:

• There is no VISA sponsorship or relocation assistance available for these positions, and facilitators need to be current U.S. residents. 

• These positions are remote, which means you can be located anywhere within the U.S. 

• The eCornell Course Facilitators are casual, non-benefits eligible positions.

• The positions are exempt positions, and are thus not available as an additional appointment for current Cornell University non-exempt employees.

   

Familiarize yourself with Cornell's COVID-19 workplace guidance as well as the university's COVID-19 services and information .

  

University Job Title:

e-Cornell Course Facilitator

Job Family:

Temporary Teaching

Level:

No Grade - Annual

Pay Rate Type:

Salary

Pay Range:

Refer to Posting Language

Remote Option Availability:

Fully Remote

Company:

Contact Name:

Kayla Bradley

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• Unique applicable skills

• Academic Discipline (faculty pay ranges reflects 9-month annual salary)

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2024-02-28