Dual Enrollment Student Support Specialist

Eastern Washington University, United States

Updated: over 1 year ago
Location: Cheney, WASHINGTON
Deadline: 12 Oct 2022

Posting Details
Posting Details


Position Title Dual Enrollment Student Support Specialist
Posting Number 2022082EP

Position Information


Classification Title Student Success Advisor
Working Title Dual Enrollment Student Support Specialist
Classification Code 1375
RCW Exemption Criteria 13 - Counseling of Students
EWU Position Number E99275
CUPA Code P-401130 - Academic Advisor/Counselor
FLSA Non-Exempt
Bargaining Unit PSE
% Full Time 100
Salary / Wage Range PS - 105
Salary Information
The salary for this position is $43,000.
Anticipated Start Date ASAP
Term of Appointment 12
Location Cheney
County Spokane
Project Description
Project Duration
Background Check Yes - Both
Responsible HR User Saundra Godin
Responsible HR User Email address [email protected]

Posting Text


Job Summary
  • Position reposted on 09/21/2022


The office of Enrollment Services at Eastern Washington University invites applications for an EWU Dual Enrollment (DE) Specialist to support EWU’s Dual Enrollment programs of College in the High School (CIHS) and Running Start (RS) programs. Our EWU Dual Enrollment (DE) Specialists support and encourage all dual enrollment students, with an emphasis on traditionally underrepresented students, in successfully enrolling and completing EWU dual enrollment classes, identifying short- and long-term academic goals, and assisting with the transition to postsecondary schools.
The EWU DE Specialist will provide community-based outreach and referral services, career and academic advising, and other transitional student support services to high school students in EWU’s DE programs. This position will also be the EWU liaison assigned to high schools participating in EWU CIHS and to students participating in the EWU RS program. The EWU DE Specialists will collaborate with the local high schools and EWU Admissions in representing EWU DE programs in the high schools, at informational sessions and recruitment events. For a detailed description of the position’s responsibilities see the Job Duties section.
About Us
Enrollment Services supports Eastern Washington University’s mission, to expand opportunities for personal transformation through excellence in learning, by providing quality service to students, families, faculty, staff, and community partners while contributing to a university centered on student learning and success. Enrollment Services is responsible for core university services like Admissions, Financial Aid and Scholarships, and Dual and Concurrent Enrollment. The unit prioritizes student success and the student experience in service to EWU’s mission.
Applications will be accepted through September 6, 2022; screening of applications will begin the next day. All materials will be held in strictest confidence; references will not be contacted until candidates have been notified.
The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 12 paid holidays (adjusted accordingly), tuition waiver benefit and more!
About Eastern Washington University
Eastern Washington University, a regional, comprehensive public university with an enrollment of over 10,000 students, is one of six state-funded four-year institutions of higher education in Washington, each governed by its own board of trustees. EWU’s 300-acre main campus is located in Cheney, a community of 12,000 residents 16 miles southwest of Washington’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the innovative, energy-efficient Catalyst building and at Riverpoint, a campus shared with Washington State University. In addition, EWU programs can be found at select locations throughout the state, aligned with the needs of the community. Eastern contributes to the vitality of the region and the state through its wide array of bachelor’s and master’s degrees in over 100 fields of study, as well as applied doctorates in physical therapy and educational leadership, offering accessible pathways to career success and personal development to students of all socioeconomic and cultural backgrounds.
Tribal Land Acknowledgement
Eastern Washington University resides within the traditional homelands of the Spokane People and other tribes who are connected through their shared history of this region. This land holds their cultural DNA and it is their Ancestors who are here and bring forth the knowledge of this place—the knowledge that comes from the land.
Diversity Statement
EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.
Conditions of Employment
WORKING CONDITIONS
  • Ability to be flexible regarding travel and working occasional non-traditional hours, including weekends, when necessary including travel within territory.
  • Position requires use of a personal vehicle when performing job duties; proof of insurance and a valid driver’s license are required for this position; mileage for use of personal vehicle for completion of job duties will be reimbursed at the approved state rates.


This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
All new employees must comply with EWU Immunization Policy 602-02 and provide proof of immunity or vaccination to MMR and proof they are fully vaccinated against COVID-19 before beginning work at EWU. Waivers for the immunization requirements are available for medical or sincerely held religious beliefs. COVID-19 Vaccination and Exemption Information link: https://inside.ewu.edu/hr/

This position is covered by the Public School Employees’ Collective Bargaining Agreement.
Physical Demands
Optional: Contact Saundra Godin in Human Resource Services at [email protected] to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical and mental demands.
Pre-Placement Physical No
Hearing Test No
Medical Monitoring Post Hire No
Protective Equipment
Required Qualifications
  • Bachelor’s degree
  • Two (2) years of experience working with groups or individuals on setting and completing goals, encouraging persistence and personal resilience, and locating support resources.
  • Professional experience with programs that provide services to underrepresented, low-income, or first-generation populations.
  • Demonstrated ability to work in a positive collaborative manner to build partnerships with community resources, high schools, and families in support of students’ success.
  • Demonstrated experience using computer technologies such as databases, internet, spreadsheets, tracking systems, and word processing.
  • Demonstrated ability to manage multiple projects and time while under pressure to meet deadlines.
  • Demonstrated experience promoting cultural competency, universal accessibility, or diversity.
  • Must successfully pass a criminal background check.
  • Ability to work evenings and weekends as needed.
    		•
    Preferred Qualifications
  • Spanish/English Proficiency.
  • Master’s Degree in education, social work or a related field.
  • K-12 experience or student support service programs experience.
    		•
    Other Skills and Abilities
    Work Schedule Type Regular
    Work Schedule
    Monday-Friday, 8am – 5pm; with the ability to work occasional non-traditional hours, including weekends, when necessary, including travel within territory.
    Posting Date 09/21/2022
    Open Until Further Notice No
    Closing Date 10/12/2022
    Screening to Begin 10/13/2022
    Special Instructions to Applicants
    It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
    Required documentation includes all of the items listed below.
  • Attach a detailed cover letter in which you explain how you meet each of the required qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
  • Attach a chronological resume including work history and major duties, education, and any specialized training or skills related to the position. List at least 3 professional references including: names, titles, organization name, phone numbers, email addresses, and connection to you (these can be identical to the references listed on the application).
  • Complete the online application form and respond to the online questions, if applicable.
  • Diversity Response – As an equal opportunity employer with a multicultural staff and student population, we are interested in how your qualifications prepare you to work with diverse faculty, staff, and student populations representing various cultures and backgrounds that may be different from your own. You will be asked to attach a diversity response as part of the online application process: Please describe how you will apply an approach that is supportive to the diverse needs, including universal access, of our students, faculty, staff, and the public.
    		•
    Application Types Accepted Application

    Job Duties


    % of Time 50
    Responsibility / Duty
    Direct Student Support: 50%
  • Maintain a caseload of EWU CIHS and EWU Running Start students.
  • Provide proactive, culturally sensitive individual and group advising to current and prospective EWU CIHS students, and EWU Running Start students at assigned high schools.
  • Visit assigned high schools weekly or as permitted by high schools, holding regular office hours in each assigned community so that students, families, and counselors can readily access in-person information and support.
  • Assist students with developing their electronic academic plans, consistent with their life, career, and educational goals, while ensuring steady progress towards high school graduation.
  • Teach students to use EWU’s technology resources for application, registration, requesting transcripts, paying bills, and other academic and student services.
  • Work with CIHS instructors to identify students in need of intervention, determine student needs, identify types of resources needed, and refer students to appropriate services at the high schools, in the community or at EWU.
  • Communicate with students regarding any referral, alert, or progress report, making sure the students have received appropriate support.
  • Provide students with needed support in transitioning from high school to a full-time college student in pursuit of a bachelor’s degree.
  • Follow unit policies, federal and state regulations, and best practices when supporting parents, families, and school stakeholders whose students are interested in or enrolled at EWU.
    		•
    Essential Function Indicator Yes
    % of Time 30
    Responsibility / Duty
    Community Outreach and Engagement: 30%
  • Organize and host community-based, student- and family-centered events in collaboration with the assigned high school, EWU Admissions, and the Center for Academic Advising & Retention to provide instruction on EWU admissions and academic policies and procedures, educational planning tools, career decisions, financial aid and fiscal literacy for college, time management, study skills, and decision-making skills for college.
  • Actively and continually create and maintain networks of support services in the high schools, the communities, and throughout EWU to provide holistic support services for students in EWU CHS and EWU Running Start.
  • Host program orientations for CHS high school participants and families.
  • Follow guidelines and plans to collaborate on the creation and sharing of information materials (print, social media, other media outlets) in English and Spanish and proactively communicate with students, families, high schools and other stakeholders.
  • Schedule visits and travel to assigned schools.
  • Will work some evenings and some weekends.
    		•
    Essential Function Indicator Yes
    % of Time 20
    Responsibility / Duty
    Program Planning and Maintenance: 20%
  • Participate in student transition, advising, persistence, and retention assessment efforts for assigned populations.
  • Collect, analyze, and report data for student populations as requested.
  • Review published research to maintain updated knowledge of programs, information, procedures, technologies, and best practices in advising and student retention of dual enrollment student populations.
  • Assist with day-to-day office duties such as CHS application, registration, and billing processes.
  • Assist the Dual Enrollment leadership in developing and implementing procedures and programs as requested, especially as regards accreditation requirements.
  • Assist in updating various office materials and presentations.
  • Attend staff and other informational meetings as requested.
  • Identify policies and procedures that adversely affect students, and propose solutions that support student success.
  • All other related duties as assigned.
    		•
    Essential Function Indicator Yes

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