Donor Relations Coordinator

17-Apr-2024

Harvard Law School

65503BR

Job Summary

The Donor Relations Coordinator coordinates the implementation and management of comprehensive gift acknowledgement and reporting programs for the Harvard Law School Donor Relations department. Working as part of a larger team, the position manages the weekly customized gift acknowledgement letter program, the annual stewardship of scholarship and financial aid funds, and the biannual pledge reminder program. This position also assists with the coordination and execution of all the Law School’s various fund reporting programs, and collaborates with colleagues to prepare correspondence, respond to donor inquiries, and resolve complex questions around gifts. 

Position Description

As a Coordinator, you will:  

• Manage the acknowledgement letter program. Generate weekly internal reports; review gift information, designations, pledge payments, and related details and resolve any concerns as they arise; and merge, draft, edit, and send acknowledgement letters signed by the Associate Dean and Dean for Development and Alumni Relations. Oversee periodic language template reviews and updates. 
• Coordinate the annual scholarship reporting program, including outreach to student beneficiaries; performing complex data management in collaboration with the Associate Director of Donor Relations; conducting biographical research on recipients; and merging, sending, and filing a high volume of reports. 
• Manage the biannual pledge reminder process, including reviewing data, partnering with the Donor Services department to ensure accuracy, and preparing cover sheets and other materials for fundraisers. 
• Support the coordination and execution of the Law School’s other fund reporting (stewardship) programs. Responsible for generating reports and merges, writing, research, proofreading, student outreach, and other duties as assigned. 
• Review high-level acknowledgment letters from the President of Harvard to Law School donors. 
• Develop a strong understanding of gift processing in Advance. Work with Donor Services to investigate and resolve gift-related questions pertaining to acknowledgement letters and fund reports. Coordinate requests for data and keep databases updated.  
• Perform other duties as needed. 

Basic Qualifications

5 or more years of experience in office administration or related field (business environment and/or customer service). Education beyond high school may count toward experience.  

Additional Qualifications and Skills

We are looking for people who have:  

• Effective proofreading skills and a strong command of English grammar and usage. Experience in drafting gift acknowledgements and correspondence is a plus. 
• Proficiency in MS Office 365, particularly in Word and Excel, and willingness to master new software applications and technologies. Experience with fundraising databases. 
• Attention to detail, strong organization skills, and the ability to prioritize and manage multiple tasks in a fast-paced and goal-oriented environment.  
• The ability to take initiative and proactively manage deadline-driven projects. Must employ effective communication skills, both written and oral. Must be able to prioritize projects, with sensitivity to changing priorities while meeting deadlines.  
• A commitment to providing high-level customer service, and the ability to work both independently and as a team member.  
• Confidentiality, discretion, and sound judgment in dealing with donor records and gift information.  
• A commitment to valuing diversity and contributing to an inclusive working and learning environment. 

Additional Information

We regret that Harvard Law School is unable to provide visa sponsorship for staff positions.
All offers to be made by HLS Human Resources. 

Work Format Details

This position is based on campus in Cambridge, MA. There is an opportunity to work a hybrid/remote schedule based on business needs and with management approval.  

About Us

Be a part of excellence and leadership in legal education and scholarship at Harvard Law School. We are a community of talented people from diverse backgrounds, lived experiences, and perspectives, dedicated to advancing the cause of justice all over the world. We value our differences and our diversity as a source of strength. We are committed to developing and inspiring our students and our workforce. Whoever you are, whatever you do, however you do it, Harvard Law School  is a place where you can thrive.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Alumni Affairs and Development, General Administration

Department Office Location

USA - MA - Cambridge

Job Code

403040 Coordinator II

Work Format

Hybrid (partially on-site, partially remote)

Department

Donor Relations & Development Communications

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Schedule

35hrs/week, M-F. Must be able to work occasional evening and weekends to staff alumni events on campus. Must be available to work during peak periods throughout the year; high-volume periods are December, January, June, and July. This position will provide support during Harvard Law School reunions. 

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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