Dispatcher

Updated: 24 days ago
Location: Warrensburg, MISSOURI
Deadline: 26 Sep 2019

Position Information


Position Information

Position Title Dispatcher
Working Title Dispatcher
Department 600210-Police/Support Services
Pay Rate 10.50
FTE .5
FLSA Nonexempt
Position Number 998885
Classification CJS09
Special Instructions to Applicants:

Completed UCM online application for employment required.
Incomplete applications will not be considered.

Review will begin on: Sept 27th

NOTE: A background check is required for the selected candidate of this position and any job offer is contingent on the results of this check.
The University of Central Missouri is an Equal Opportunity Employer and specifically invites applications from women, minorities, veteran status and people with disabilities.

Working hours:

Days and hours vary. Weekends and holidays included. 20 hours per week

Bargaining Unit No
Work Location Warrensburg Campus
Posting Date 09/18/2019
Closing Date 09/26/2019
Open Until Filled No
Position Purpose

1. Function as the department Dispatcher, to include: emergency and non-emergency communications, 911 telephone operator, radio communication and monitoring, police dispatch, and civilian personnel dispatch.
2. Serves as the dispatch Office Manager, to include: equipment maintenance, monitoring of alarm and other systems, checking out and inventorying keys, completing lost and found reports, operation of a multiple phone line system, and monitoring of the department lobby.
3. Serve as Information and Data Retrieval Specialist, to include: MULES/NCIC computer operator, retrieval and entry of information from federal, state, local, and university databases.
4. Function as a Mass Communications Operator, to include: alerting the campus community by email, text, siren, and public address (PA) systems.

Education & Formal Training High school diploma or equivalent
Other Education & Formal Training
Computer Skills
Experience

One (1) year police dispatch experience preferred.
MULES certification preferred.

Other Experience
Licenses, Certificates, Registrations, & State/Federal Requirements of Position: Police background check, Criminal History check, Fingerprinting, Driver's license
Other Licenses, Certificates, Registrations, & State/Federal Requirements
Special Skills, Abilities, and Knowledge: Attention to detail, Communication skills, including oral, written, and/or nonverbal, Knowledge of a University environment preferred, Human Relations/Interpersonal skills, Ability to manage multiple concurrent projects and meet deadlines, Maintain confidentiality
Other Special Skills, Abilities, and Knowledge

Ability to receive and process information quickly and to prioritize and respond to that information in an efficient manner.
Ability to resolve conflicts, remain calm under pressure, work in a noisy environment, and to adapt to technological advances.

Specify sensory abilities:
Physical & Environmental Factors: Lifting (weight) - 20 lbs.
Other Physical & Environmental Factors

Ability to reach 5.5’
Sitting for long periods of time

Lifting weight
Special Working Conditions: Irregular work hours, Work in stressful conditions, Uniform required, Travel required, Professional appearance
Other Special Working Conditions

Requires night and weekends.

Ability to Keyboard No keyboarding test required.
Special Qualifications:
Other Special Qualifications

MULES Certification (Dispatch) within 6 months.
Forty (40) Hour Basic Dispatch Training Course within 1 year.
Thirty six (36) Hours of Training every 3 years.


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