Dispatcher-Days; Public Safety

Updated: about 2 months ago
Location: Omaha, NEBRASKA

Operates a Public Safety Department Dispatch Center to provide for the protection of University property, University students, visitors, patients and personnel and their property.  Typical duties include:

  • Continuously monitors alarms and dispatching systems;

  • Dispatches Officers to areas according to needs or in an emergency in accordance with established procedures;

  • Follows established procedures in making outside calls to fire, police, etc.; 

  • Answers telephone and radio calls; 

  • Maintains Security logs, journals and/or files/electronic records;

  • Assists in orientating and training new dispatchers


Please note, the day time Dispatcher position is a busy role as it is normal business hours (Monday-Friday;7am-3pm). This position will receive high traffic via phone, and walk-in's. Ideal candidate will have strong customer service skills and be able to multitask.
This position will close on 09/06/19.


Qualifications:

High school diploma or equivalent;
1-2 years' related experience; CCTV computer program experience preferred;

Experience with Microsoft Office Suite to include Word and Outlook;

Ability to use and operate a multi phone line

 

Knowledge, Skills, Abilities:

Demonstrate professionalism;

Strong customer service skills;

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local security operations for the protection of people, data, property, and institutions preferred;

Ability to react calmly during emergency and/or stressful situations;

Skill in respectful, tactful, and sensitive interaction with individuals who are diverse in their cultures, language groups and abilities;

Ability to communicate clearly and concisely, in English (verbal and written)

 

Physical Requirements:

Seeing: 75 – 100%

Hearing: 75-100%

Standing/Climbing/Mobility: 0-24%

Lifting/Pulling/Pushing: 0-24 % (pound: 10 lbs.)

Fingering/Grasping/Feeling: 75 – 100%

Travel: No

Exposure to Blood Borne pathogens: No


AAP/EEO Statement:

Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.

 

Disclosure Statement: 

This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required.  Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE.  Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.


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