Director TRIO SSSP (TUC – TRIO)

About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc

Duties and Responsibilities:

Under general supervision of the Director of the Educational Opportunity Program (EOP), the Director of EOP TRIO Student Support Services (EOP/TRIO-SSS) project supports advocates and facilitates the mission of California State University, Northridge, and the SSS Grant by discharging responsibilities that promote and encourage first generation, low income and historically underrepresented students to seek higher educational opportunities specifically at CSU, Northridge. This position has program oversight, project administration of fiscal and programmatic components, and campus leadership. Facilitates campus cooperation among the various academic and student support services units, with community college and high school administrators. It is responsible for the short term and long-term assessment, planning, facilitation, and coordination of the EOPSSS Grant. This position is responsible for program monitoring evaluation, and preparation of all university and federal reports.

• The EOP/TRIO-SSSP Director will have direct responsibility for the EOP/TRIO-SSS project both fiscally and with particular focus placed on ensuring continuation and graduation rates of project participants. This responsibility includes extensive assessment, planning and collaboration with a range of university student services units and academic departments; recruitment of academic support and administrative support staff, directing the development and delivery of staff training; lead role and oversight responsibility in the recruitment and selection of EOP/TRIO-SSSP project participants; direct involvement in the student interview and workshop process. For the summer module of program, this position works in tandem with the Director of EOP and EOP Transitional Programs Coordinator to ensure that the EOP/TRIO-SSSP requirements are fully woven into the agenda for summer faculty and staff meetings. This position will have on-going Intensive contact with other university offices, academic colleges and departments, and various administrative units. In addition, there will be on-going contact with prospective students and their families, as well as with high schools, community colleges and community organizations. The EOP/TRIO SSSP Director collaborates with the EOP Associate Director in regard to applicants who may qualify for the TRIO program and denied EOP. Collaborates with EOP Resilient Scholars program regarding any foster youth who may be in TRIO. Collaborates with the Advisement Community to ensure TRIO students are receiving holistic advisement services.
• During the academic year, the position is responsible for ensuring the efficiency and quality of the operation. In addition to duties similar to the summer module, the position is responsible for monitoring and tracking student's academic performance. In collaboration with academic colleges, department chairs, faculty, and appropriate personnel administer intrusive retention system(s) for academic support services to ensure maximum continuation rates of EOP/TRIO-SSSP students. The Director develops assessment measures for planning and accountability and internal and external reporting. This position may be required to maintain an individual student caseload and administers first-level disciplinary action as deemed appropriate.
• The EOP/TRIO-SSSP Director position provides supervisory responsibilities for EOP/TRIO-SSSP staff. In partnership with the Director of EOP, and the Coordinator of Transitional Programs, this position will supervise EOP/TRIO SSSP support staff for the summer program. This includes recruitment and hiring strategies, oversight supervision, and evaluation of EOP/TRIO-SSSP Coordinator/Advisor, Administrative Support Assistant, and other support staff. This Position contributes significantly to the professional development of subordinates through the training process, supervision, and regular performance evaluations. The incumbent consults widely across EOP and the CSUN campus to facilitate services that support successful matriculation of EOP/TRIO-SSSP students. This position is responsible for ensuring that all of the EOP/TRIO-SSSP projects are in alignment with the Department of Education funding guidelines and requirements, and the Chancellor's Office recommendations to improve retention and graduation rates in the CSU. This position regularly consults with the EOP Director and the EOP Transitional Programs Coordinator.
• This position provides ongoing collaborative relationships with numerous areas of the university to ensure coordination and application of program and University policies specifically related to EOP/TRIO-SSSP students. The assignment includes representing project interests and concerns in various planning groups and appropriate University-wide standing committees.
• The EOP/TRIO-SSSP Director participates in related University training programs to enhance work-related professional growth, and maintains knowledge of current in office procedures and technology. The EOP Program Director may assign this position other duties, as deemed necessary and appropriate to ensure the continued effectiveness and efficiency of the assignment and other overall related EOP/TRIO-SSSP areas.

Knowledge, Specialized Skills, and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification.

• Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies. practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management: general knowledge of advanced statistical and research methods.
• Ability to carry out very complex assignments without detailed instructions: advise students individually or in groups on varied and complex matters: determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature: reason logically and analyze and solve organizational and operating problems of one or several program areas: plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action: understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the inter-relationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.

Experience: Possession of the knowledge and abilities is typically demonstrated through the Experience requirements below.

• Possession of the knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.
• A Master's degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Education

• Master’s degree, with at least 7 years administrative experience in higher education, especially in a student services function; knowledge of TRIO programs; demonstrated experience working with high schools, community colleges, university campuses with a high percentage of 1st generation low-income students; bilingual capabilities desired. Because the SSS Director will work cooperatively with the EOP Director and staff, CSUN has a project director with proven experience working in a collaborative higher education work environment. In addition, this individual is able to evaluate goals and outcomes in a meaningful manner. 

Pay, Benefits, & Work Schedule:

This position is employed through The University Corporation (TUC).

Anticipated hiring range: $5,732 – 8,176 /month

Full pay range: $5,732 – 8,176 /month

Time Base: Full-Time

Benefits: Medical, Dental, and Vision

General Information  

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT (BACKGROUND INVESTIGATION AND LIVE SCAN).

How to Apply

Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins Monday, April 22nd and will continue until the position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please view the link below:

http://www-admn.csun.edu/ohrs/employment/

Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.

Advertised:Apr 05, 2024 (9:00 AM) Pacific Daylight Time
Applications close:Open until filled