Director, Pathways Academic Advising

Details

Posted: 01-May-24

Location: Columbus, Ohio

Type: Full-time

Salary: 86,000.00

Categories:

Education/Training
Staff/Administrative
Student Affairs/Services

Required Education:

Master’s

Additional Information:

Telecommuting is allowed.
Employer will assist with relocation costs.

Internal Number: JR000850_1714415641

Strategic Leadership and Direction

• Provides visionary leadership and strategic direction for the Pathways Case Management Academic Advising team, ensuring alignment with institutional goals and priorities. Develop and implement policies, procedures, and best practices for case management and academic advising, ensuring consistency and quality across the team. Leads efforts to identify and address systemic barriers to student success, advocating for institutional changes, as needed.
• Utilizes data and analytics to assess the effectiveness of case management initiatives and make data-driven decisions to improve student outcomes. Stays informed regarding emerging trends, research, and best practices in student support services, academic advising, and case management; integrates into programmatic efforts. Oversees the development and maintenance of accurate records and documentation related to student interactions and case management activities.

Operational Leadership

• Provides daily oversight and mentors Case Management Advisors, providing guidance and support. Ensures appropriate staffing at all service points, assigns projects and delegates tasks, creates work schedules, provides direction, resolves work problems, communicates job expectations, trains employees, and develops professional growth and development opportunities. Carries out, explains, interprets, and enforces policy and recommends policy change for polices that may impede student success.
• Conducts annual employee evaluations, recommends pay increases, promotions, and other personnel actions. Approves leave requests and authorizes overtime as appropriate. Manages employee recruitment, selection and on-boarding process of department in partnership with Human Resources. Administers disciplinary actions upon approval, and in collaboration with Human Resources. Establishes and maintains a standard of excellent service to students, faculty, and internal customers.
• Administers the department budget in collaboration with Business Services. Estimates expenses to implement department objectives; completes midyear budget review; reviews and approves requisitions; exercises budgetary controls and reallocates resources when necessary.

Building Partnerships& Collaboration

• Collaborates with campus stakeholders, including faculty, staff, administrators, and external partners, to coordinate support services and resources for students. Represents the Pathways Academic Advising team in campus committees, task forces, and other forums, advocating for student needs and priorities.
• Prepares reports and presentations for college leadership, conveying the impact of case management efforts on student success, retention, and completion.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Master's degree in counseling, higher education administration, social work, or a related fieldFive (5) years of progressive experience in student services, academic advising, or related areas.

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About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.
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