Director of University Housing for the UO Northeast Portland Campus

Updated: about 1 year ago
Location: Portland, OREGON
Deadline: Open until filled;

Apply now Job no:530983
Work type:Officer of Administration
Location:Portland, OR
Categories:Administrative/Professional, Business Administration/Management, Child Development, Operations/Infrastructure, Student Life/Services, Psychology, Public Policy and Planning, Planning/Project Management, Diversity, Equity, and Inclusion


Department: University Housing
Appointment Type and Duration: Regular, Ongoing
Salary: $80,000 - $100,000 per year
Compensation Band: OS-OA09-Fiscal Year 2022-2023
FTE: 1.0


Application Review Begins

January 30, 2023; position open until filled


Special Instructions to Applicants

For full consideration, please include:
1. A current resume or CV, and
2. A cover letter, and
3. Names and contact information for three professional references.


Department Summary

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to supporting student success by cultivating inclusive communities. Our goal is to provide a robust living experience through accessible and affordable state-of-the-art housing, dining, and social and academic programs for the entire student body to develop community leaders, innovators, and change-makers who will enrich the future.

We value equity and inclusion, responsibility and integrity, innovation and learning, and safety and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO experience.

University Housing units include Business Services Operations, Dining Services, Facilities Services, Promotions & Student Recruitment, and Residence Life. University Housing is an educational and business department that is a self-sustaining, self-liquidating agency of the University (receives no tuition or tax support for its operating budget). On the University of Oregon Eugene campus, there are about 5,500 students in ten residence halls and about 800 students and household members live in 415 Family Housing and University apartment units.

The University of Oregon Portland provides a range of academic and student support programs at its campus in Portland. Students at UO Portland are enrolled in professional master's degree programs offered by the College of Design, School of Journalism and Communication, College of Education, and the Lundquist College of Business. Law students can complete their 3rd year of law school on the Portland campus, and a fifth-year undergraduate program is offered in Product Design.

The Ballmer Institute for Children’s Behavioral Health will offer an undergraduate degree, and a certificate program, and serve as the home for a robust research portfolio. There are also programs offering professional education and several research centers. UO Portland provides a range of support services for students including advising, counseling, and internship opportunities. Through a generous donation, the University of Oregon purchased a campus in northeast Portland and will begin welcoming students to the new campus fall of 2023. Beginning fall of 2023 at the NE Portland campus additional services for students will include housing, dining, and recreational opportunities. It is estimated that the University will have the capacity for about 110 upper-division, law, and graduate students to live on campus during the 2023-24 year, between about 180-360 students for the 2024-25 and about 360 students for the 2025-2026 year.


Position Summary

The Director of University Housing for the UO Northeast Portland Campus is responsible for developing, implementing, and managing all aspects of the day-to-day operation of the University Housing (housing, residence life, dining) program at the University of Oregon Northeast Portland Campus. This is a new position on a new campus for the University of Oregon and the person in this position will need to exhibit significant role flexibility based on changing operational needs.

The Director of University Housing for the UO Northeast Portland Campus has leadership responsibility for all of the main areas within the housing, residence life, and dining operations including Administration, Conduct and Care, Housing Recruitment and Promotions, Facilities and Dining operations. The Director is the primary day-to-day point of contact with UO northeast Portland campus stakeholders and ensures program alignment within the housing and dining programs at the campus.

The Director of University Housing for the UO Northeast Portland Campus is an essential service live-in professional staff member and is responsible for developing and managing a community that enhances the academic experience of each student and provides community development in collaboration with others at the UO Northeast Portland Campus. The Director role is a 12-month live-in position. The Director resides in a University Apartment and responsibilities include: providing on-site leadership and coordination and being a presence generally and during high-crisis situations, including but not limited to situations such as student death, significant physiological emergencies such as attempted suicide, assault, and environmental emergencies (earthquake, fire, flood or storm, etc.); being a liaison with relevant stakeholders during high-crisis situations; ensuring appropriate on-call and after-hours needs and coverage; providing presence and facilitation of programs and/or services during difficult or challenging campus, national/global incidents; lead/facilitate response and recovery efforts for UO Northeast Portland Campus housing and dining.

The Director of University Housing for the UO Northeast Portland Campus will work in close collaboration with the UO Portland Office of Student Life and Belonging which seeks to integrate critical perspectives, social responsibility, social justice, and anti-racism into their work. Specifically, the Director will collaborate in support of holistic student success through programming and providing continuity of care for students experiencing crisis and/or other concerns. The UO Portland Office of Student Life and Belonging is eager to welcome the Director into the small, but mighty team who cares deeply about maximizing the student experience.

This position has reporting obligations under Title IX and the Clery Act. This position has been identified as a Designated Reporter under Title IX and a Campus Security Authority (CSA) under the Clery Act, and as such, must adhere to Title IX “responsible employee” definition, obligations, and training and Clery Act required reporting responsibilities and CSA training. This position requires the successful completion of a background check.

This position reports to the Associate Vice President, Student Services and Enrollment Management, and Director for University Housing, with a dotted line collaboration with the Assistant Vice President of Students and Belonging for UO Portland.

This position requires the employee to make every reasonable effort to arrive at the campus at their regularly scheduled times during inclement weather and/or university closures unless otherwise notified by their supervisor or manager. This includes times when the university may be closed. Essential personnel must provide reliable and current contact information at all times.


Minimum Requirements

• Master’s degree in Student Affairs, higher education, a related field, or equivalent education and experience.
• Three years of experience with direct supervision of students or full-time staff.


Professional Competencies

• Ability to establish and maintain effective and collaborative supervisory and colleague working relationships.
• Experience and commitment to working effectively with individuals from diverse identities and backgrounds, in support of an inclusive and welcoming environment.
• Ability to prioritize duties, maintain a professional demeanor, and provide excellent customer service.
• Commitment to anticipating, understanding, and responding actively and sensitively to customer and community needs.
• Ability to work collaboratively in a team environment with staff and students, while maintaining respectful communication.
• Organizational and administrative skills, including budget management.
• Effective communication skills, including interpersonal, organizational, intercultural, one-on-one, and in small and large groups.
• Ability to manage conflicts and crisis situations well.
• Success and ability to cultivate relationships and create collaborative partnerships with staff, faculty, students, parents, and with numerous college/university stakeholders/groups.
• Ability to be flexible and adaptable generally and during times of ambiguity.
• Experience with technology and ability to utilize information management systems.
• High standard of integrity and excellent judgment; adaptability, and flexibility.
• Ability to foster and work in a dynamic, highly collaborative, team-oriented environment.
• Ability to think creatively and identify opportunities for improvement.


Preferred Qualifications

• Experience serving traditionally underrepresented, underserved students and non-traditional students.
• Experience working as a generalist in a multi-functional organization.
• Experience leading and/or implementing staff recruitment, hiring, training, and performance management processes.
• Experience with analyzing and resolving conflict, team building, group dynamics, and problem-solving skills.
• Experience with educational, social, special interest, etc. program development and assessment.
• Experience with emergency response and/or crisis management.
• Experience with college/university residence life, residence education, conduct, and community standards.
• Experience with college/university dining programs/services.
• Experience with housing and dining facilities, maintenance, custodial, and capital programs/services.
• Experience with housing and dining business services operations.

FLSA Exempt: Yes


All offers of employment are contingent upon successful completion of a background inquiry.

University of Oregon students and employees are required to be vaccinated against COVID-19. For additional information see: https://hr.uoregon.edu/uo-covid-19-vaccination-requirement-employee-process .

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits .

The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at [email protected] or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination .

In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at https://clery.uoregon.edu/annual-campus-security-and-fire-safety-report .



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