Director of Student Financial Aid and Support - Lewis Katz School of Medicine

Grade:      T28
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Reporting to the Director of Business and Data Management, the Director of Student Financial Aid and Support is part of the leadership team at the Lewis Katz School of Medicine.

The incumbent may supervise staff and provide direction and leadership for the day-to-day operations of the Student Financial Aid and Support services within the Office of Student Support (OSS).  Facilitates the overall administration of federal, state and institutional aid programs to ensure compliance with all regulations regarding the distribution of financial aid within LKSOM.  Oversees communications to students related to financial aid. The Director works closely with leadership to implement financial aid policies procedures and initiatives which support the goals and objectives of the office and the university. In addition, the Director provides support for all other student affairs events and activities, ensuring compliance with office budget, policies and procedures.  The incumbent collaborates with internal and external stakeholders when performing the roles and responsibilities of the position. Performs other duties as assigned.

When you come to Temple, you don’t only come to an impressive campus with an abundance of resources and amenities.  You come to Philadelphia, where Temple’s Main Campus is woven into the city’s fabric.  Temple is committed to this community and provides several financial programs for full-time faculty and staff who purchase and reside in homes surrounding Main Campus and the Health Sciences Center.

Visit careers.temple.edu/careers-temple to learn more about the benefits of working at Temple University.

Required Education & Experience:
Master’s degree with at least 2-3 years' experience in a university financial aid office including experience using federal financial aid programs such as COD, CPS, NSLDS, FAA Access and PHEAA preferred. Experience using Ellucian Banner Financial Aid. Experience with supervising staff.  An equivalent combination of education and experience may be considered. 

Required Skills & Abilities:
*Strong interpersonal skills and the ability to work effectively in an academic environment with diverse constituents, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds.
*Demonstrated commitment to diversity and the ability to help build intercultural understanding and demonstrate multicultural perspectives that can foster a diverse and inclusive community.
*Ability to work well with teams and consider the contributions and feedback of other team members.
*Commitment to continuous learning and the ability to understand the role of technology in the delivery of financial aid awards to students.
*Demonstrates a professional and positive attitude towards their work, the mission of the institution, and the goals of the University.
*Superior organizational, strategic thinking and supervisory skills.
*Ability to keep and maintain accurate and detailed reports and records.
*Demonstrated ability to remain adaptable and manage multiple competing priorities in a fast-paced environment.
*Strong analytical, reasoning, critical thinking and problem-solving skills together with the ability to pay close attention to details and meet inflexible deadlines.
*Excellent customer service and time management skills are necessary, together with strong technical skills.
*Strong verbal and written communication skills.
*Proficiency with Microsoft Office Suite.

This position requires a background check.

On site

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

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