DIRECTOR OF NEW STUDENTS AND FAMILY PROGRAMS

Duke University, United States

Updated: about 2 months ago
Location: Durham, NORTH CAROLINA

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Scope of Responsibilities 

The Director for New Student & Family Programs (NSFP), Associate Dean of Students provides leadership to multiple departmental units that include first-year, transfer, incoming student communication, families, and visiting international students. The Director leads the matriculation process for new undergraduates and assists in program design and services for new student populations that assist with the successful matriculation, transition, and acclimation as members of the Duke community. Specifically, this role serves as our institutional leader for onboarding new members of the student community and introducing university and divisional values in the areas of holistic wellness, diversity, equity, and meaningful inclusion. Overseeing the implementation of our matriculation programs the Director must excel in developing a sense of belonging, establishing community, integrity, ethics, and deep reflection among students to determine purpose and meaning.  This position supervises both professional, graduate-level and student staff members on the New Student & Family Programs team.

Duties:                                                                               


COMMUNITY IMPACT & LEADERSHIP

35%


  • Provide leadership in translating values of holistic wellness, diversity, equity, inclusion, community, and sense of belonging for the institution to new student members.
  • Oversee matriculation, communication, and transition programs for incoming undergraduates. Oversee parent and family programs for the undergraduate community including Family Weekend and Parent Orientation.

  • Chair Orientation Steering Committee, the New Student Communicators group, and the Duke Common Experience Committee. These committees are all designed to facilitate reflection and challenge both faculty/staff and our incoming students to meaningfully consider their values, ethics, and integrity associated with the most meaningful of local, national, and global challenges.

  • Collect data, prepare, and distribute statistical reports regarding key programmatic areas; analyze trends from collected data

  • Manage, develop and implement risk mitigation plans for experiential orientation programs; work with program students and co-advisors to evaluate mitigation

    • ADMINISTRATIVE RESPONSIBILITIES

    30%


  • Recruit, hire, train, on-board, and supervise professional and para-professional staff and supervise staff.

  • Oversee the production of the Blue Book

  • Create, revise, and oversee university policies, practices, and procedures in key program areas related to new student orientation

  • Coordinate and oversee New Student & Family Programs budget

  • Serve as the university’s “Dean on Call” in a 24-hour emergency on-call rotation; respond to crisis situations involving students

  • Review annual Orientation Week assessment with university offices that host programs during Orientation Week

    • ADVISING

    15%


  • Advise student leaders of our experiential orientation programs which include community service, ethical inquiry, academic exploration, holistic wellness, and outdoor adventures among others.

  • Advise professional staff in translation of University and Divisional values to their experiential orientation programs including holistic wellness (which includes: spiritual, intellectual, mind-body, environmental, social, and financial), diversity, equity, and meaningful inclusion.

    • CONSTITUENT OUTREACH

    10%


  • Serve as liaison to university departments

  • Serve as a primary point of contact for new undergraduate students including special populations such as international visiting students, domestic exchange students, transfer students, and regular degree-seeking undergraduates.

  • Represent the New Student & Family Programs office on select departmental and divisional committees as well as at national conferences and professional meetings.

    • OTHER DUTIES AS ASSIGNED

    10%


  • Lead and/or participate in assessment activities.

  • Complete other duties as assigned or not explicitly described herein

    • General Qualifications

    Work requires a Master's degree in higher education/student services, counseling, or related area and at least six years of related experience in building community, sense of belonging, supporting holistic wellness, program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate, administer and implement a variety of programs, activities and events.

    Job-Specific Skills and Competencies

    • Mindful and thoughtful leader with experience in leading teams both small and large, a track record towards consensus building, and problem solving. 
    • Ability to provide guidance and direction to subordinates, including setting standards and monitoring performance.
    • Skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions to problems.
    • Skills evaluating program performance, summarizing findings, communicating results, and forming an action plan.

    Minimum Qualifications
    Education

    Work requires a Master's degree in higher education/student services, counseling, or related area required.


    Experience

    Master's Degree and 6+ years of related experience

    Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


    Similar Positions