Director of Monographic Processing Services

Library - Technical Services Administration

86783BR

University Job Title

Librarian Director

Bargaining Unit

None - Not included in the union (Yale Union Group)

Compensation Grade

library

Compensation Grade Profile

Librarian (00)

Wage Ranges

Click here to see our Wage Ranges

Searchable Job Family

Library

Total # of hours to be worked:

37.5

Work Week

Standard (M-F equal number of hours per day)

Work Location

Central Campus

Worksite Address

344 Winchester Avenue
New Haven, CT 06511

Position Focus:

The Yale University Library in New Haven, Connecticut, seeks an exceptionally collaborative, strategic, and transformational leader for the position of Director of Monographic Processing Services. As a member of the core leadership team of Yale Library Technical Services, the Director guides the technical services operations performed for Yale Library’s extensive monographic resources in over one hundred languages in all formats, with an emphasis on tangible resources.

The ideal leader will fulfill these principal responsibilities:

Strategic Direction and Oversight: Provides strategic direction, vision, and leadership for the Monographic Processing Services Department and for monographic processing policies across Yale Library. Operationalizes Yale Library strategic directions within the department specifically and Technical Services generally. Leads all operational aspects of the Monographic Processing Services Department, particularly acquisitions and cataloging, as well as budget administration, assessment, and human resources. Creates and implements data-informed strategies that assure services are delivered in an accurate and effective manner in accordance with relevant best practices. Achieves high levels of user satisfaction by demonstrating quality and quantity effectiveness relative to benchmarks. Works to sustain the department as a leading example of service delivery in close partnership with the Associate University Librarian for Technical Services, the Director of Electronic Resources and Serials Management, and the Director of Resource Discovery Services and in collaboration with other Yale Library departments.

Service and Operational Excellence: Develops, implements, and communicates departmental and individual performance goals to measure and monitor user service and to ensure that Yale Library users receive optimal services that meet their collection and resource discovery needs. Engages with stakeholders to understand their perspectives on the services and value being delivered. Directs stakeholder service strategies to optimize resources and redesign work processes while providing the best possible service. Develops sourcing strategies for monographic processing functions.

Change Leadership: Leads the ongoing evolution, refinement, and strengthening of the department to support Yale Library’s mission, vision, and strategic directions. Directs major change initiatives in response to evolving user demands and technological and technical services innovation. Collaborates with leaders from other library and campus units to create and refine the framework for the delivery of monographic processing services. Stays abreast of leading practices and operationalizes related service improvement initiatives. Manages relationships among people, processes, and technology to ensure successful change implementation.

Talent and Organizational Development: Creates a compelling vision for the department, demonstrates flexibility in approach, and motivates others to achieve desired results. Manages, selects, develops, and trains a high performing workforce and fosters an environment that values diversity and individuality. Promotes a culture of continuous learning and personal development to build a high performing organization and to attract top talent. Creates a positive work environment that fosters team and individual performance while enhancing accountability.DEIA Commitment in Recruitment: Yale University Library serves a diverse staff, campus, local, and global community and is deeply committed to advancing its goals for equity, inclusion, and accessibility. This commitment is reflected in our mission, strategic directions, staff values, initiatives, and scholarly activity. This position will be assigned the rank of Librarian 3 to 5 based on a combination of professional experience and qualifications. Librarian ranking information can be found at http://bit.ly/YULRanksPromotions.

Essential Duties

Strategic Direction and Oversight1. Provides strategic direction, vision and leadership for a Department. Operationalizes strategic priorities and goals within the department.2. Leads all operational aspects of the department, including budget administration, human resources and assessment. Creates and implements strategies that assure services are delivered in an accurate and effective manner in accordance with relevant best practices. Achieves high levels of user satisfaction by demonstrating quality and quantity effectiveness relative to benchmarks and alternatives. 3. Works to transform the department into a leading example of service delivery in alignment with Yale University Library strategic priorities and department goals.  Works in collaboration with other Yale University Library departments.  Service and Operational Excellence1. Develops, implements and communicates departmental and individual performance goals to measure and monitor user service and to ensure that users receive optimal services that meet their needs.2. Engages with stakeholders to understand their perspectives on services and value being delivered.3. Directs stakeholder service strategies to optimize resources and redesign work processes while providing the best possible service. 4. Develops sourcing strategies for functions.Change Leadership 1. Leads the ongoing evolution, refinement, and strengthening of the department to support the mission and strategic goals. Directs major change initiatives in response to evolving user demands and technological innovation.  2. Collaborates with leaders from other YUL and campus units to create and refine the framework for the delivery of services. 3. Stays abreast of leading practices and operationalizes related service improvement initiatives. 4. Manages relationships among people, processes and technology to ensure successful change implementation.Talent and Organizational Development1. Creates a compelling vision for the department, demonstrates flexibility in approach and motivates others to achieve desired results.2. Manages, selects, develops and trains a high performing workforce and fosters an environment that values diversity and individuality. Promotes a culture of continuous learning and personal development to build a high performing organization and to attract top talent.3. Creates a positive work environment that fosters team and individual performance while enhancing accountability.

Required Education and Experience

1. Master's degree from an American Library Association accredited library school. In selected cases a graduate degree in a related subject field may be substituted.2. Professional experience as a librarian in an academic or research library or similar institution3. Demonstrated strong functional leadership experience, relevant knowledge and the ability to use that knowledge to build a responsive, innovative program and related services.  4. Demonstrated experience in creating a compelling service vision, exhibiting flexibility in approach and motivating others to achieve desired results. Demonstrated experience in designing and coordinating transformational initiatives and bringing them to timely and successful implementation. Demonstrated experience in attracting, retaining, motivating and managing exceptional talent in an evolving work environment.5. Demonstrated experience providing leadership and direction to others in an academic or research library or similar institution to drive results and deliver operational excellence.6. High degree of integrity, tact and ability to influence others while remaining diplomatic. Demonstrated ability to work collaboratively and independently with various groups within a complex organization and rapidly changing team environment.7. Communicates effectively, both orally and in writing. Listens to others and effectively comprehends. information. Outstanding interpersonal skills and demonstrated success in building and maintaining effective relationships, both internally and externally.

Required Skill/Ability 1:

Five years of professional experience. Demonstrated strong functional leadership experience, technical services knowledge, and the ability to use that knowledge to build a responsive, innovative technical services program and related services.

Required Skill/Ability 2:

Demonstrated ability in creating a compelling service vision to meet known or anticipated needs, exhibiting flexibility and scalability in approach and motivating others to achieve desired results. Demonstrated ability in designing and coordinating transformational initiatives and bringing them to timely and successful implementation.

Required Skill/Ability 3:

Demonstrated ability in attracting, retaining, motivating, and managing exceptional talent in an evolving work environment. Demonstrated ability to provide leadership and direction to others in an academic or research library or similar institution to drive results and deliver operational excellence.

Required Skill/Ability 4:

Ability to communicate effectively, both orally and in writing. Listens to others and effectively comprehends information. Outstanding interpersonal skills and demonstrated success in building and maintaining effective relationships, both internally and externally.

Required Skill/Ability 5:

High degree of integrity, tact, and ability to influence others while remaining diplomatic. Demonstrated ability to work collaboratively and independently with various groups within a complex organization and rapidly changing team environment.

Preferred Education, Experience and Skills:

8 years' experience in administrative leadership in an academic or research library or similar institution. Experience in managing acquisitions or cataloging operations in such an institution. Experience in the creative integration of automated and manual technical services processes. Knowledge of and experience with funds management. Experience managing a unionized workforce.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

COVID-19 Vaccine Requirement

The University maintains policies pertaining to COVID-19. All faculty, staff, students, and trainees are required to comply with these policies, which may be found here:
https://covid19.yale.edu/health-guidelines

Posting Disclaimer

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the particular position. Employees will be assigned specific job-related duties through their hiring departments.

EEO Statement:

University policy is committed to affirmative action under law in employment of women, minority group members, individuals with disabilities, and protected veterans. Additionally, in accordance with Yale’s Policy Against Discrimination and Harassment, and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale’s Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus