Director of International Student Services

Are you passionate about fostering cross-cultural connections? Do you thrive on making a difference in the lives of international students? Look no further! The University of Oklahoma in Norman is seeking an exceptional Director of International Student Services to lead our community.

Why Norman, Oklahoma?

• Community Spirit: Norman embraces newcomers with open arms. It’s a place where neighbors become friends, and collaboration thrives.
• Natural Beauty: From the serene shores of Lake Thunderbird to the rolling hills, Norman’s landscape inspires creativity.
• Cultural Richness: From art galleries to music festivals, Norman celebrates creativity. Explore local theaters, indulge in culinary delights, and immerse yourself in a tapestry of cultures.
• Sooner Pride: Join a spirited community that bleeds crimson and cream. Game days at the Gaylord Family Oklahoma Memorial Stadium are electric!

What’s in it for you:

On top of your salary, you will also be entitled to:

• Generous Paid Time Off (PTO): When we say generous, we mean it. You will receive 18 – 22 hours of PTO per month. Enjoy ample vacation days and holidays to recharge and spend quality time with loved ones.
• Comprehensive Insurance Plans: Your well-being matters to us. Benefit from health, dental, and vision coverage, ensuring peace of mind for you and your family.
• Retirement Planning: Secure your financial future. Our retirement plans empower you to build savings and prepare for retirement with confidence.
• For more information about OU’s benefits, click here .

What you’ll do:

• Empowerment as a PDSO (Principal Designated School Official):
  •  As the primary DSO, you’ll be the guiding light for our international students. Your expertise will ensure compliance with immigration regulations, smooth visa processes, and a welcoming environment.
• Navigating Challenges with Grace:
  • Leadership isn’t just about sunny days; it’s about weathering storms. You’ll provide steady guidance to our team. Your ability to handle difficult situations with empathy and resolve will be invaluable.
• Compassion at the Core:
  • International students often face unique challenges. Your compassionate approach will create a safe haven—a place where they feel understood, supported, and valued.
• Attention to Detail:
  • From I-20 forms to SEVIS reporting, precision matters. Your meticulous eye will ensure accurate records, compliance, and seamless processes.
• Immigration Law Savvy:
  • Stay ahead of the curve! While a law degree is not required, your knowledge of immigration law will empower our students and faculty. Whether it’s OPT or CPT, you’ll be the go-to resource.
• Unleash Creativity:
  • Innovation is our heartbeat. Use your creativity to enhance programs, events, and services. Imagine cultural showcases, language exchanges, and global partnerships—all under your leadership.

Ready to Shape the World?

Norman awaits your leadership—where the horizon is limitless, and the heart is warm. Click Apply Online and be part of a dynamic team that celebrates diversity, fosters growth, and leaves a lasting impact.

Essential Duties:

• Supervises staff, including hiring, immigration training, and evaluation.
• Serves as Principal Designated School Official (PDSO) and Alternate responsible Officer (ARO) for the University of Oklahoma Norman and Tulsa campuses. Maintains the University I-17 and re-certify program every two years, serves as the principal point of contact for the Immigration & Customs Enforcement (ICE) Student and exchange visitor program (SEVP) field representative.
• Advises international students on complex U.S. Department of Homeland Security (DHS) and U.S. Department of State regulations.
• Counsels and assists international students on matters related to university life and the U.S. study experience, including finances, transportation, employment, health insurance, adjustment to the campus, and maintenance of student status. Processes immigration documents and immigration applications for international students. Communicate with federal agencies regarding immigration benefits for international students.
• Serves as a resource to academic departments to support international students admitted and enrolled in their degree programs. Serves as liaison to select university offices and departments to inform on and advocate for the needs of international students.
• Actively participates in the development and growth of team expertise in the laws and regulations governing international students and in informing university administrators about university policies and procedures that ensure ongoing compliance. Works closely with ISS leadership, as needed, to ensure proper understanding and application of immigration regulations and university policies, taking appropriate initiative and exercising discretion within the scope of assigned duties.
• Provides support to overall functions of office where needed; actively support the critical priorities of ISS and the College of International Studies; Serves on internal committees and participate in work groups to support the mission of the unit.
• Maintains and updates SEVIS records maintenance to ensure federal compliance for both the university and student population.
• Performs various duties as needed to successfully fulfill the function of the position.

Required Education: Bachelor's degree, AND: 

• 72 months of related international experience. 

Equivalency Substitution: Will accept 48 months of related experience in lieu of the bachelor's degree for a total of 120 months of related experience. Will also accept a master's degree and 48 months of relevant experience.

Skills:

• Ability to be professional, diplomatic, composed, and proactive in varied interactions.
• Excellent cross-cultural communication skills with documented experience in public speaking and delivering presentations.
• Effective problem-solving skills and demonstrated ability to take initiative.
• Ability to work independently and as a team member.
• Thorough understanding of SEVIS system and US federal immigration regulations relevant to F-1 and J-1 student status.
• Expert knowledge of CPT, Academic Training, and OPT work authorization rules.
• Evidence of strong organizational skills and the ability to effectively prioritize and manage multiple tasks in a fast-paced, high-volume, environment.
• Possess excellent written communication skills with attention to detail.
• Commitment to high quality and efficient customer services.

Certifications:

• Must be a U.S. citizen or permanent resident as required by the Department of Homeland Security for Student and Exchange Visitor Information System (SEVIS) access.

Advertised Physical Requirements:

• Able to engage in repetitive motion and communicate effectively.
• Environmental: Standard office environment.
• Frequent exposure to pressure caused by deadlines and busy periods.
• Ability to work effectively with a wide range of constituencies.
• Requires contact with other departments and university officials.
• Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.

Departmental Preferences:

• Enhance cross-campus partnerships and advocate for international student issues.

Supervision: 10 staff and 5 - 6 student employees in the department: Only 4 are direct report.

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere.

Equal Employment Opportunity Statement: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate based on race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides.