Director of Information Technology

Colorado State University, United States

Updated: over 2 years ago
Location: Fort Collins, COLORADO
Deadline: 08 Aug 2021

Posting Details


Working Title Director of Information Technology
Position Location Fort Collins, CO
Research Professional Position No
Posting Number 202100788AP
Position Type Admin Professional/ Research Professional
Classification Title Management III
Number of Vacancies 1
Work Hours/Week 40
Proposed Annual Salary Range 140,000-160,000
Employee Benefits
Colorado State University (CSU) is committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time faculty and administrative professional employees in the following University benefit areas. https://hr.colostate.edu/wp-content/uploads/sites/25/2021/01/benefits-summary-afap.pdf .
Desired Start Date
Position End Date (if temporary)
To ensure full consideration, applications must be received by 11:59pm (MT) on 08/08/2021
Description of Work Unit
For more than 50 years, CSU Extended Campus, an enterprise division of Colorado State University which includes CSU Online, has been delivering online and distance programs developed at the flagship research campus in Fort Collins, Colorado. CSU Extended Campus provides affordable access to a high-quality education from wherever students call home around the nation and world, on a schedule that fits their lives. CSU’s distance students receive the same education, learn from the same faculty, and earn the same regionally accredited degree as students on the Fort Collins campus. CSU Extended Campus offers more than 50 undergraduate and graduate degrees and 35 for-credit certificate programs, delivered online and at locations across Colorado, as well as hundreds of professional education noncredit courses, digital badge programs, and open lifelong learning courses. 
 
CSU Extended Campus is a center of innovation at the university, supporting not only the development of online and distance courses and programs, but also the enhancement of campus instruction. CSU Extended Campus has a staff of over 80 professionals delivering educational programs and services through CSU Online, Professional Education (non-credit programs), Collaboration Campuses, and the Osher Lifelong Learning Institute. Key teams include Strategy and Program Development, Marketing and Enrollment, Operations, and Learning Development. CSU Extended Campus collaborates closely with the colleges, departments, and divisions across the university, with other universities in the CSU System, and with government, business, non-profit organizations as well as other educational institutions. 
 
The Office of Engagement and Extension (OEE) was organized in 2006 to advance CSU’s engagement and outreach missions. In addition to CSU Extended Campus, OEE includes CSU Extension, the Colorado Water Center, and a variety of vibrant programs that engage the teaching, research, extension, and service missions of Colorado State University. The Vice President for Engagement and Extension (VPEE) is the principal administrative, academic, and fiscal officer for these divisions, reports to the CSU President, and works closely with the Provost/Executive Vice President. These divisions work collaboratively across all Colleges and offices on campus, and have strong engagement programs throughout Colorado, the Western US and globally. At any given time, OEE’s divisions include over 400 employees. The total of budgets for all divisions is approximately $85 million. OEE is one of the most institutionally comprehensive commitments to engagement and outreach among all land-grant and other universities. Propelled by OEE’s leadership, nationally CSU is a Carnegie Engaged University (2008, 2014), is a member of the Engagement Scholarship Consortium, is an APLU Innovation and Economic Prosperity University (2016), and is highly ranked for its online degree programs. Annually, CSU Extended Campus garners enrollments of over 10,000 learners and CSU Extension delivers approximately 500,000 educational contacts. 
 
Colorado State University, a prestigious Carnegie Doctoral Research Very High University, was established in 1870 and remains inspired by its land-grant heritage and world-class faculty, staff and students. CSU enrolls approximately 33,000 on-campus undergraduate, graduate, and professional students, and is the largest employer in northern Colorado with more than 7,400 faculty and staff. Colorado State University is located 60 miles north of Denver in the beautiful city of Fort Collins.
Position Summary
This dynamic and visionary senior leadership position reports to the Executive Director of Extended Campus who also serves as the Assistant Vice President for the Office of Engagement and Extension (OEE). As a member of the leadership team for the Office of Engagement and Extension, the individual in this position will manage IT Managers and will work closely with campus leaders to support IT-related strategic planning, policy development, and decision-making. 
 
The Director of IT for the Office of Engagement and Extension is responsible for all strategic, management, and operational activities related to the IT and IP telephony systems and services that support division employees and a wide variety of local and virtual stakeholders who rely on programs and services offered by CSU Extended Campus (CSUEC), CSU Extension and the Colorado Water Center. This position is responsible for supporting the strategic planning of initiatives and tasks that fall under the primary work areas of the OEE IT work group: enterprise architecture and infrastructure design, integration work, analytics, partnership management, IT resource development and end-user support. In additional to campus-based staff, end-user support includes ensuring technology needs are met for approximately 200 Extension employees located in communities throughout the state of Colorado, with varying levels of IT support and infrastructure at the local level, that are geographically dispersed and hosted in a non-university IT environment. 
 
The individual in this position participates in the development and implementation of strategic direction for division-wide IT in areas related to data governance, security, analytics, enrollment management, Learning Management Systems (LMS), online student services and enterprise architecture. The OEE IT Director is responsible for ensuring that the Office of Engagement and Extension receives timely end-user support with their IT needs. Additionally, the OEE IT Director provides clear and consistent communications to field staff and campus stakeholders; maintaining an appropriate balance between sustaining activity and innovation; supporting the professional development activity of staff who rely on IT infrastructure; and providing excellent end-user support.
This position is a 12-month full-time appointment, based in Fort Collins, with the potential for flexible work arrangements, including remote work.
Required Job Qualifications
• Bachelor’s degree from an accredited college or university in a relevant field of study
• Four years of IT leadership in an enterprise information technology environment comprised of multiple cross-functional teams 
• Experience with IT strategic planning  
• Excellent written communication skills  
• Demonstrated project management experience 
• Demonstrated success managing partner relationships
Preferred Job Qualifications
• Demonstrated experience developing and maintaining short- and long-term enterprise technology infrastructure plans 
• Experience with unified communication technologies/projects in a large organization 
• Knowledge of PCI DSS and FERPA regulations 
• An understanding of technology-enhanced learning principles and best practices
• Experience managing budgets in a large-scale IT operation 
• Experience with business continuity planning and disaster recovery
• Experience managing and negotiating vendor contracts and agreements with service providers and regulatory agencies
• Experience developing technology strategies related to cloud services, virtualization, and network architecture
Diversity Statement
Reflecting departmental and institutional values, candidates are expected to have the ability to advance the Department’s commitment to diversity and inclusion.

Essential Duties


Job Duty Category Leadership of OEE IT resources and staff
Duty/Responsibility

• Leads the OEE IT team as they develop and maintain IT systems and services that support internal and external stakeholders and facilitate organizational growth and operational excellence.
• Develop strategic project plans to implement priorities in collaboration with Executive Director of Extended Campus; meet regularly with the Executive Director to provide updates on IT-related activities and to identify needs, prioritize work and support stakeholders effectively.
• Establish metrics that support organizational priorities using key performance indicators that rely on term-based planning cycles.
• Manage IT Managers and support work group staff with professional development and career advancement opportunities.
• Demonstrate a commitment to CSU’s Principles of Community by cultivating a culture of transparency, inclusion, collegiality and collaboration among work group staff.
• Optimize systems and software to monitor IT health.
• Join OEE division leadership meetings, including CSU Extended Campus Executive Leadership Team (ECLT). Serve as a key member of the ECLT team who contributes to organizational business planning and organizational development.
Percentage Of Time 40
Job Duty Category Partnership Management
Duty/Responsibility

• Works collaboratively with a wide range of campus entities, including Division of IT, College IT Directors, Learning Management System (LMS) Steering Committee, and the CSU Data Governance group. Actively engages with the Information Technology Executive Committee Advisory Council (IAC), Facilities Management, and other units as needed in order to ensure OEE is appropriately aligned with campus-based IT policies and priorities.
• Collaborate closely with other campus IT leaders to understand high-level goals and how these goals can be achieved using IT-related interventions and enhancements. These include a variety of internal leaders in areas such as CSU Professional Education, field operations, program planning, business operations, student support, youth, and community development.
• Oversee business analyst and polling activity across the division to help norm assessment instruments.
• Oversee data management planning and implementation work to ensure the division’s data warehouse can be used for data visualization and business intelligence; improve workflow to access campus-based online student data in a way that honors existing data governance policies.
Percentage Of Time 20
Job Duty Category Budget planning
Duty/Responsibility

• Manages the OEE IT budget, which includes oversight of enterprise-level platforms that support users with Customer Relationship Management, website management, student outreach, analytical reporting, learning management, enrollment management, financial modelling and other important functions.
• In partnership with OEE IT Managers, the OEE Chief Business Officer and the OEE Senior Leadership Team, manage OEE IT’s annual budget.
• Meet quarterly with the CSUEC Executive Director and OEE Chief Business Officer to assess budget needs and alignment of ongoing expenses with annual projections.
• Gather information from stakeholders on a regular basis to preemptively identify IT needs that require financial and staffing resources.
• Support stakeholders with total cost of ownership analysis to help work groups identify IT-related costs that contribute to project and program expenses.
Percentage Of Time 10
Job Duty Category Oversight of IT security and privacy
Duty/Responsibility

• Ensures that the organization appropriately balances IT security and privacy in order to protect the institution while simultaneously facilitating access and supporting ease of use to the greatest extent possible.
• Adhering to established service levels in relation to server patching, access and authentication guidelines and risk assessment.
• Oversee incident reporting and communications, and ensure incident response procedures are in alignment with those recommended by the Division of IT Information Security Office.
• Work closely with the Division of IT Information Security Office to ensure OEE IT security policies align with institutional security policies.
• Work in partnership with individual Colorado county sites that host technology for OEE staff and programs, ensuring that appropriate security and privacy standards are in place.
Percentage Of Time 10
Job Duty Category Communication & Project Management
Duty/Responsibility

• Works closely with CSUEC Executive Director, OEE Director of Communications and other stakeholders to design and manage effective communications.
• Develops project plans to help structure work appropriately using various project management and business planning frameworks such as Agile, ITIL or Lean.
• Organizes and leads IT-related meetings and attends relevant campus, CSU System, state, regional, and national meetings focused on IT planning.
• Provide regular communication to division employees about IT-related updates, capabilities and services.
• Work closely with the CSU Extended Campus Project Management Office to help allocate project management resources to high-priority IT initiatives.
• Lead OEE IT group meetings.
• Leverage project management principles and resources to identify opportunities to improve efficiency by automating work or streamlining task workflow using IT tools and infrastructure.
Percentage Of Time 20

Special Instructions to Applicants
Interested applicants must submit a cover letter which addresses how professional experiences align with identified required and preferred qualifications of the position, a current resume and contact information for at least three references. References will not be contacted without prior notification of candidates.
Conditions of Employment Pre-employment Criminal Background Check (required for new hires)
Search Contact Jamie McCue [email protected]
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Acting Title IX Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 123 Student Services Building, Fort Collins, CO. 80523-0160, (970) 491-1715, [email protected] . 
 
 
 
The Section 504 and ADA Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

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