Director, IT/Information and Data Security Officer

09-Nov-2021

Harvard University Employees Credit Union

56246BR

Job Summary

The Harvard University Employees Credit Union (HUECU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not for profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HUECU’s philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs.
HUECU has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community.  We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.

The Director of Information Technology & Data Security Officer is a key strategic leader at the Harvard University Employees Credit Union (HUECU) and a key technical advisor to the Senior Leadership Team and CEO.  Directly responsible for the operations and security of all IT infrastructure, telecommunications, and other technology functions for a $1 billion credit union with over 135+ employees. Leads and manages a team of 3-5 high-performing professionals to find solutions to manage business activities. Assessing risk and protect all systems to prevent unauthorized access to network resources and data. The Director IT will assist with strategy and planning, driving the information security multi-year roadmap, and coordinating project management and communications. In partnership with the Sr Team and the CEO, sets the vision for the broader information security program.

Job-Specific Responsibilities

Strategic Leader and Key Technical Advisor: 

•    Develops and manage an information security strategy.
•    Makes recommendations to Senior Leadership to support the strategic initiatives of HUECU.
•    Creates, implements, and continuously evaluates the organization’s technology roadmap.
•    Researches and evaluates new technology trends/products and identifies new market opportunities within the industry to grow the Credit Union.
•    Leads the HUECU Technology Committee - to gather input to set technology priorities, processing methods, working with the committee to identify strategic IT priorities, and advising senior management, the CEO, and the Board.
•    Collaborates with business unit owners and business application specialists to evaluate, select, and implement new technology applications.
•    Brings a creative and innovative approach to supporting and enhancing a hybrid work environment at HUECU.
•    Takes a risk management approach to adopting new technology, understanding its impact on IT security while supporting improved workflow and innovation across the organization.

Information Technology and Security Operations:  

•    Responsible for the data security and end-to-end operations IT infrastructure (LAN/WAN/Systems/Applications).
•    Builds and maintains systems that protect data while supporting a quality end-user experience for our employees that improves process flow, supports innovation, and fosters collaboration.
•    Administers network servers/firewalls and systems, assuring appropriate security controls and user access levels; selects and loads required software, performs regular system back-ups, virus detection, and ensures that system maintenance is performed as needed.
•    Develops, maintains, and tests disaster recovery programs. Documents and reports any tests of the program as required.

Project Management:

•    Leads implementation and maintenance of all new and existing technology platforms, including the management of vendors.
•    Negotiates and manages IT-related vendor relationships and performs due diligence on potential new service providers.
•    Develops and delivers all data and information security programs as well as related training for all staff.
•    Ensures timely completion of all IT audits/state exams and risk assessments and communicates these activities to Senior Management, regulators, and the Board of Directors as required.    

Team Management and Relationship Duties:

•    Manages the IT budget, including negotiating and purchasing hardware, software, and equipment within established budgetary guidelines.
•    Builds and maintains a positive working relationship with Harvard University IT
•    Leads and manages a team of 3-5 high-performing professionals to find solutions to manage business activities.
•    Performs other job-related functions as required. 

Basic Qualifications

•    BA/BS degree required.
•    A minimum of 10 years of systems-related experience and at least 5 years of experience working with information security issues and technologies.
•    Deep understanding of risk and risk assessment, information security and data privacy laws, and accepted industry practices.
•    Previous management experience required.

Additional Qualifications and Skills

•    IT experience in the financial services industry is desirable.
•    Ability to develop and maintain highly effective, collaborative relationships as a leader, a trusted advisor, and a consultant.
•    Excellent technology management skills and demonstrated ability to lead through influence and negotiation.
•    Demonstrated ability to innovate and think strategically.
•    Strong project management skills,
•    Must have experience negotiating IT vendor contracts.
•    Excellent interpersonal and communication skills, as well as experience presenting to senior management.
•    Must demonstrate a strong customer orientation while managing multiple risks and balancing priorities and projects. 

Working Conditions

This position has on-call responsibilities, call-in and out of hours, work is required.   

Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing, based on the department’s current presence on campus. 

Harvard University Employees Credit Union (HUECU) is an on-campus community and all positions are based in Boston and Cambridge. 

The majority of jobs at HUECU are hybrid remote/office. During the initial 90-day training period, new employees may be expected to work in the office more frequently, up to full time. When appropriate, remote work must be performed in a state in which Harvard is registered (CT, MA, MD, ME, NH, NY, RI, NH, and VT).  Additional details and expectations will be discussed during the interview process.

Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s COVID-19 Vaccine Information webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/. 

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard’s Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.

Additional Information

Please provide a cover letter with your application and upload as one document. 

•    Please note: Harvard University requires a pre-employment reference and background screening, which includes OFAC (Office of Foreign Assets Control).
•    Harvard University is unable to provide work authorization and/or visa sponsorship.
•    This position has a 90-day orientation and review period.

Harvard University Employees Credit Union: https://www.huecu.org/

Accessibility:

Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.

Harvard offers an outstanding benefits package including: 

Harvard’s Total Rewards Program is designed to attract, retain, and reward the performance of talented employees.  Comprehensive benefits, generous paid time-off, access to education and professional development, and a vibrant campus with abundant cultural and recreational opportunities create a competitive and compelling total rewards package.  As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts.  

Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year. 

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date. 

Retirement: University-funded retirement plan with full vesting after 3 years of service. 

Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools. 

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute. 

Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. 

Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Job Function

Information Technology

Location

USA - MA - Cambridge

Job Code

384059 IT Manager

Department

Harvard University Employees Credit Union

Union

00 - Non Union, Exempt or Temporary

Pre-Employment Screening

Credit, Criminal, Education, Identity, Prohibited Parties

Schedule

M - F 35.00hr default schedule / Additional hours will be required as business needs warrant / 24/7 on-call
Attendance at after hours meetings and events expected.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.