Director, Business Operations

Job Description:

Position Summary:

The Director of Business Operations is responsible for implementing all applicable priorities, initiatives, policies and procedures for their assigned campus/units. The Director of Business Operations advises campus leadership and stakeholders on all business-related matters, ensures delivery of services, operational efficiency, appropriate resourcing and a positive student experience. S/he provides leadership and financial guidance ensuring fiscal integrity and operational excellence across her/his assigned units. The Director of Business Operations is expected to perform administrative tasks, manage vendor/partner relationships, and coordinate special projects. The Director of Business Operations acts as the location-based campus safety and security officer. S/he must be a strong business leader able to implement and execute institutional plans, goals, and objectives.

Principal Duties:

• Manages and guides business operations for assigned units in accordance with policies and procedures established, including daily support of operational activities, delivery activities for initiatives, assisting unit personnel in budgeting and staffing decisions.

• Establishes and implements effective financial controls and procedures in accordance with policies.

• Trains and provides ongoing assistance to their assigned units in the areas of: financial planning, budgeting, forecasting, budget monitoring and variance analyses.

• Designs, prepares, and distributes reports, in a timely and accurate manner, summarizing financial, student, employee, academic data and metrics.

• Reviews financial statements and other performance data to measure productivity and goal achievement, and determine areas needing cost reduction, resource reallocation and program improvement.

• Develops requests for proposal, critiques and assesses contracts and oversees partnerships with vendors to ensure implementation, contract compliance and quality service.

• Participates in identifying and evaluating new business and funding opportunities, including: the drafting of prospective programmatic budgets, determining cost effectiveness of prospective new programs and preparing cost-benefit analysis.

• Assure compliance with all laws, regulations and generally accepted accounting principles.

• Confers with stakeholders to establish and implement departmental policies, goals, objectives, and procedures.

• Plans, directs, and manages activities and new initiatives, coordinating with other stakeholders as required.

• Assist stakeholders with determining staffing requirements.

• Collect, analyze, synthesize information and data related to business processes, student satisfaction, industry trends, technology and academic data; design and prepare appropriate reports for stakeholders.

• Utilize business intelligence tools or systems to provide timely information to stakeholders;

• Work with management to implement programs and services to be offered;

• Other duties as assigned.

• Principle Administration Duties outside of Finance:

• Information Technology: Ensure quality service to students, faculty, and staff by managing campus-based IT resources appropriately and communicating technology needs to system leadership

• Facilities and Security: Ensure highest operating efficiency with space utilization, compliance with building code, and campus security needs and reporting. Manage and coordinate the day-to-day operations of the facilities at the school with external vendors and internal staff

Principle Administration Duties outside of Finance:

• Information Technology: Ensure quality service to students, faculty, and staff by managing campus-based IT resources appropriately and communicating technology needs to system leadership

• Facilities and Security: Ensure highest operating efficiency with space utilization, compliance with building code, and campus security needs and reporting. Manage and coordinate the day-to-day operations of the facilities at the school with external vendors and internal staff

Essential Knowledge, Skills, and Abilities:

• Knowledge of business and management principles involved in planning, resource allocation, accounting and finance;

• Skilled with monitoring and assessing performance of oneself, other individuals, and the department to make improvements or take corrective action;

• Skilled with considering the relative cost and benefit of potential actions to choose the most appropriate one;

• Ability to apply general rules to specific problems to produce answers that make sense (inductive reasoning), and combine pieces of information to form general rules or conclusions (deductive reasoning).

• Ability to direct and implement projects and manage multiple priorities with minimum supervision.

• Strong organizational and time management skills;

• Self-motivated and able to work independently; and

• Demonstrated expertise in planning, business practices, financial analysis, and budget formation

• Ability to evaluate and negotiate contracts and agreements;

• Understanding of how technology can be used to support the financial and operational functions of the institution;

• Demonstrated ability to proactively define issues, develop alternatives, and build solutions in a complex environment

• Demonstrated leadership with integrity;

• Excellent analytical, professional, written and verbal communication and interpersonal skills

• Demonstrated ability relating to and effectively working with multiple constituencies and ability to work effectively as a member of a leadership team

Position Qualifications:

• Bachelor’s degree desired (in accounting, finance, or business related field); Master’s degree preferred;

• At least 5 years of progressively responsible and successful administrative and financial management experience in a growing, complex, multifaceted organization.

• Experience coordinating efforts across functions and departments, and working effectively within a matrix organization, preferably in higher education.

• Experience with Microsoft Office, management information systems, and applications.

• Experience managing multiple administrative functions within a fast-paced and growth-oriented organization with the ability to be flexible and adapt to change

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Chicago School of Professional Psychology offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

The Chicago School of Professional Psychology is an Equal Opportunity Employer.

Job Description:

Position Summary:

The Director of Business Operations is responsible for implementing all applicable priorities, initiatives, policies and procedures for their assigned campus/units. The Director of Business Operations advises campus leadership and stakeholders on all business-related matters, ensures delivery of services, operational efficiency, appropriate resourcing and a positive student experience. S/he provides leadership and financial guidance ensuring fiscal integrity and operational excellence across her/his assigned units. The Director of Business Operations is expected to perform administrative tasks, manage vendor/partner relationships, and coordinate special projects. The Director of Business Operations acts as the location-based campus safety and security officer. S/he must be a strong business leader able to implement and execute institutional plans, goals, and objectives.

Principal Duties:

• Manages and guides business operations for assigned units in accordance with policies and procedures established, including daily support of operational activities, delivery activities for initiatives, assisting unit personnel in budgeting and staffing decisions.

• Establishes and implements effective financial controls and procedures in accordance with policies.

• Trains and provides ongoing assistance to their assigned units in the areas of: financial planning, budgeting, forecasting, budget monitoring and variance analyses.

• Designs, prepares, and distributes reports, in a timely and accurate manner, summarizing financial, student, employee, academic data and metrics.

• Reviews financial statements and other performance data to measure productivity and goal achievement, and determine areas needing cost reduction, resource reallocation and program improvement.

• Develops requests for proposal, critiques and assesses contracts and oversees partnerships with vendors to ensure implementation, contract compliance and quality service.

• Participates in identifying and evaluating new business and funding opportunities, including: the drafting of prospective programmatic budgets, determining cost effectiveness of prospective new programs and preparing cost-benefit analysis.

• Assure compliance with all laws, regulations and generally accepted accounting principles.

• Confers with stakeholders to establish and implement departmental policies, goals, objectives, and procedures.

• Plans, directs, and manages activities and new initiatives, coordinating with other stakeholders as required.

• Assist stakeholders with determining staffing requirements.

• Collect, analyze, synthesize information and data related to business processes, student satisfaction, industry trends, technology and academic data; design and prepare appropriate reports for stakeholders.

• Utilize business intelligence tools or systems to provide timely information to stakeholders;

• Work with management to implement programs and services to be offered;

• Other duties as assigned.

• Principle Administration Duties outside of Finance:

• Information Technology: Ensure quality service to students, faculty, and staff by managing campus-based IT resources appropriately and communicating technology needs to system leadership

• Facilities and Security: Ensure highest operating efficiency with space utilization, compliance with building code, and campus security needs and reporting. Manage and coordinate the day-to-day operations of the facilities at the school with external vendors and internal staff

Principle Administration Duties outside of Finance:

• Information Technology: Ensure quality service to students, faculty, and staff by managing campus-based IT resources appropriately and communicating technology needs to system leadership

• Facilities and Security: Ensure highest operating efficiency with space utilization, compliance with building code, and campus security needs and reporting. Manage and coordinate the day-to-day operations of the facilities at the school with external vendors and internal staff

Essential Knowledge, Skills, and Abilities:

• Knowledge of business and management principles involved in planning, resource allocation, accounting and finance;

• Skilled with monitoring and assessing performance of oneself, other individuals, and the department to make improvements or take corrective action;

• Skilled with considering the relative cost and benefit of potential actions to choose the most appropriate one;

• Ability to apply general rules to specific problems to produce answers that make sense (inductive reasoning), and combine pieces of information to form general rules or conclusions (deductive reasoning).

• Ability to direct and implement projects and manage multiple priorities with minimum supervision.

• Strong organizational and time management skills;

• Self-motivated and able to work independently; and

• Demonstrated expertise in planning, business practices, financial analysis, and budget formation

• Ability to evaluate and negotiate contracts and agreements;

• Understanding of how technology can be used to support the financial and operational functions of the institution;

• Demonstrated ability to proactively define issues, develop alternatives, and build solutions in a complex environment

• Demonstrated leadership with integrity;

• Excellent analytical, professional, written and verbal communication and interpersonal skills

• Demonstrated ability relating to and effectively working with multiple constituencies and ability to work effectively as a member of a leadership team

Position Qualifications:

• Bachelor’s degree desired (in accounting, finance, or business related field); Master’s degree preferred;

• At least 5 years of progressively responsible and successful administrative and financial management experience in a growing, complex, multifaceted organization.

• Experience coordinating efforts across functions and departments, and working effectively within a matrix organization, preferably in higher education.

• Experience with Microsoft Office, management information systems, and applications.

• Experience managing multiple administrative functions within a fast-paced and growth-oriented organization with the ability to be flexible and adapt to change

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The Chicago School of Professional Psychology offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. Some of our key benefits include: generous paid time-off, medical and dental coverage, company-paid life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts (FSA), tuition reimbursement, professional development, and regular employee appreciation events.

The Chicago School of Professional Psychology is an Equal Opportunity Employer.