Director, Building Trades

Updated: about 2 months ago
Location: Chicago, ILLINOIS


Posted: 28-Feb-24

Location: Chicago, Illinois

Type: Full-time

Salary: Open


Project/Program Management/Planning

Internal Number: JR24535

Location: Chicago, IL

Job Description:

  • Ensures that operationsâ™ functions and campus services are performed in a timely, proactive, cost-effective manner while achieving FS quality and customer service targets by coaching the key operations and campus service managers.

  • Sustains and improves the operations process, identifies operational needs, and promotes a strong customer service orientation within the department by enforcing an organization culture and other more formal mechanisms to ensure adequate communication and coordination among shops and other units of FS.  Prioritizes work to be performed, balancing immediate needs with preventative maintenance.

  • Participates in setting and executing the FS strategic mission, priorities, resource allocations to maximize client satisfaction as a member of the FS Operations Leadership Team.  Ensures that internal and external customers are educated about the operations process and represents FS Operations on applicable committees.

  • Represents FS in union issues, negotiations and grievances, and also works with union leaders and members to develop and implement programs beneficial to overall FS performance. Ensures Facilities Servicesâ™ compliance with collective bargaining agreements.

  • Achieves yearly financial objectives through planning, directing, controlling, implementing, evaluating, monitoring, and forecasting as needed. 

  • Develops supervisors, managers and staff by identifying skill gaps, ensuring the availability of appropriate training, providing coaching and guidance, conducting or overseeing the annual performance appraisal process, and proactively addressing performance issues as required.

  • Develops and ensures the regular tracking of appropriate performance measurements to support continuous improvement in Operations.  Participates in the development and implementation of new operations processes, tools, and technology to meet the department's objectives.

  • Provides necessary Facilities support for all major University events, such as Alumni Reunion and Convocation.

  • Manages managers and professional staff. Establishes performance goals, allocates resources and assesses policies for direct subordinates.

  • Ensures the performance and results of multiple department trades and operations functions including; electrical, carpentry, locksmiths, decorating, sheet metal, roofing, care of grounds, service crew, auto mechanical shops, major façade repair projects, and residential apartment maintenance.

  • Performs other related work as needed.

    Preferred Qualifications


    • Bachelorâ™s Degree.


    • Ten years experience in university facilities or related business.

    • A minimum of eight years of supervisory experience, including managing large staffs.

    • Experience developing and managing large, complex operating budgets.

    • Extensive operations experience leading, directing, overseeing or managing a group with multiple functions within a Facilities organization.

    • Custodial and/or outsourced contract management experience.

    • Progressive management experience in large organizations or institutions.

    • Experience in a unionized environment.

    • Demonstrated experience in leading major change efforts which includes establishing new departments and implementing new programs.

    • Strong background and experience in performance management and measurement systems.

    Technical Skills or Knowledge:

    • Knowledge and understanding of modern maintenance management techniques.

    • Demonstrated understanding of the construction and maintenance fields.

    • Strong comprehensive management skills and techniques.

    • Strong planning and scheduling skills.

    • Computer literacy in Windows environments.

    • Attention to detail; reading; confidentiality; problem solving; decision making; superior written and oral communication skills.

    • Inspect architectural plans and renderings.

    Preferred Competencies

    • Demonstrated oral and written communication skills with trades persons, professionals, faculty, students, staff, and administrators.

    • Demonstrated ability to produce quality work at a fast pace and handle multiple tasks concurrently with excellent follow-up.

    • Problem-solving and conflict resolution skills.

    • Think and plan strategically.

    • Perform multiple tasks concurrently.

    • Manage multiple and various stakeholders.

    • Perform within deadlines.

    Working Conditions

    • Ability to move around campus to inspect buildings.

    • Keyboarding, bending, stooping to reach files, light lifting and standing. 

    • Some travel may be required.

    Application Documents

    • Resume (required)

    • Cover Letter (required)

    • List of References (required)

    The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

    Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.

    The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

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