Dining Program Coordinator

SCHOOL/UNIT DESCRIPTION:
The Center for Advanced Study in the Behavioral Sciences (CASBS) at Stanford University stimulates cutting edge social science on important societal problems. A national and international resource founded in 1954, CASBS convenes collaborative teams of researchers and practitioners that cut across the disciplinary boundaries of the social and behavioral sciences (anthropology, economics, history, political science, psychology, and sociology), the humanities, education, linguistics, communications, and the biological, natural, health, and computer sciences.  The Center has a distinguished history of fellowship support for individual scholars and research projects through its renowned single-year residency program and its convening of multi-year collaborative projects with dynamic teams that are both interdisciplinary and inter-sectoral.  It attracts world-class academics, industry leaders, and policy makers and analysts from the public, nonprofit, and private sectors.  https://casbs.stanford.edu/

One of the hallmarks of the fellowship experience is the daily lunch program. The Center seeks an experienced candidate for the position of dining program coordinator.  The coordinator reports to the deputy director and plays a key role in the daily lunch program.  The position is the main contact for staff and fellows who participate, and works closely with the catering company that provides the lunch.  Specific tasks include administering the menu and lunch reservation system, handling of catering related supplies, equipment, food and beverages in preparation for lunch and events, replenishing and pickup of service items during lunch, breakdown and clean-up after lunch, dishwashing, performing deep cleaning tasks on a regular basis, ordering of and receiving dry goods and products, and handling invoicing for purchased goods. 

The ideal candidate is a friendly, proactive, and dependable self-starter with excellent client service, and strong interpersonal and communication skills. The role requires an individual with a high level of professionalism, productivity, and organization.  The candidate should be able to work independently and in a team setting, and must be customer oriented.  

This is a fixed-term (August 2024 - July 2025), 80% FTE, benefits-eligible position. The standard schedule for this position is Monday through Friday, 7:30 am - 3:00 pm, with a 30-minute lunch break. There may be occasional extended hours for event support. This position will be based at CASBS on the Stanford campus. For consideration, please submit a resume. All final candidates must complete a background check.

Our VPDoR Diversity Journey:

• We create a hub of innovation through the power of diversity of disciplines and people.
• We provide equitable access and opportunity to all members of the community in order to do their best work, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
• We listen to and value all colleagues who bring diverse perspectives to the advancement and development of a respectful community.
• We promote a culture of belonging, equity, and safety.
• We embed these values in excellence of education, research, and operation.

POSITION SUMMARY:

CORE DUTIES:

• Provide functional coordination for the activities of foodservice workers, casual employees and students.
• Be available to talk to customers, answer questions, and resolve any problems students may have in order to provide the most positive experience possible.
• Complete opening or closing checklist depending on assignment.
• Oversee clean up to assure that it the dining hall is properly prepared for the next shift (cleaned, restocked, proper set up).
• Provide oversight in servery, particularly at busy times, to ensure food, plateware, silverware and glassware are kept replenished.
• Assist to cover for absent workers due to unforeseen conditions requiring immediate response for a period of time.
• Other miscellaneous duties as assigned.

MINIMUM REQUIREMENTS:
Education & Experience:

• Associate degree and one year of successful experience in a customer service industry or combination of education or relevant experience.
• A minimum of two years of prior food handling or kitchen experience preferred.

Knowledge, Skills and Abilities:

• English proficiency in reading, writing, speaking.
• Ability to effectively coordinate and provide oversight to a diverse work staff.
• Exposure to and success with key customer service competencies, such as the ability to communicate clearly, listen, and empathize with customers while simultaneously adhering to protocols and guidelines.
• Experience using computers in a work environment (such as email and word processing applications).

Certifications and Licenses:

• In order to stay on top of codes and practices with sufficient food safety knowledge, the dining program coordinator must hold SERVSAFE Manager Certification, a 5-year certification for kitchen managers.  

PHYSICAL REQUIREMENTS:

• Constantly exert well-paced mobility to move quickly to the different areas of the facility as service and production demands require.
• Frequently bend, stoop, and perform extensive walking.
• Occasionally exert up to 50 pounds of lifting force and/or a negligible amount of force constantly to move objects.
• Ability to see and taste food for quality.

WORKING CONDITIONS:

• Work flexible and demanding hours.
• Frequently work long hours completing widely diverse duties.
• Subjected to wet floors, temperature extremes, and excessive noise.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu .
  

The expected pay range for this position is $25.00 to $29.81 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards ) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources
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• Discovery and fun. Stroll through historic sculptures, trails, and museums
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at [email protected] . For all other inquiries, please submit a contact form .

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.