Dining Hall Operations Manager

Bowdoin College, United States

Updated: about 2 months ago
Location: Brunswick, MAINE
Deadline: ;

Posting Details


Title Dining Hall Operations Manager
Posting Number S01240JP
Department Dining Services Administration
Job Summary
Bowdoin College is located in Brunswick Maine with a student population of almost 2000. We make everything from scratch and are consistently rated in the top 10 for college dining! We have our own butcher shop, bakeshop, and organic garden that all supply food to our 2 dining halls and 3 retail locations.
In conjunction with the Thorne Hall Culinary Manager, the Dining Hall Operations Manager will plan, develop, organize, implement, supervise, and evaluate all dining hall activities. The position will oversee direct reports in daily dining hall operations and be responsible for delivering a dynamic dining program emphasizing culinary quality and excellent customer service to enhance the Bowdoin educational experience. Other responsibilities include primary oversight for hiring and development of personnel; operational processes and documentation; budget management, customer service and unit project management. The position will partner and collaborate with the Culinary Manager, Service Supervisors, and Registered Dietitian, to ensure daily menu signage is descriptive and accurate.
Essential functions:
  • Daily operational supervision of personnel and facilities, maintaining high visibility and oversight in the dining hall during meal services to ensure optimum business performance.
  • Responsible for interviewing, hiring, performance management, and payroll approval, in conjunction with the Culinary Manager.
  • Collaborate with Associate Director and Culinary Manager to evaluate and plan staffing requirements of Thorne Hall.
  • Directly oversee the student labor team, casual pool, front of house, and dish room teams of Thorne Hall.
  • Proactively communicates with team on schedules and training.
  • Assists in planning and operations of large campus events (i.e., Commencement and Reunion) with oversight of staff.
  • Maintain job descriptions, plan for unit organization, and job assignments that effectively meet department and employee needs.
  • Assists Culinary Manager with developing and posting staff schedules
  • Review and approve payroll review and approval.
  • Responsible for operational cost control management of the unit by providing financial documentation such as invoices and food order reports to dining office in standardized formats in preparation of monthly financial reports.
  • Prepare and oversee data collection used to prepare food, labor and meal cost reports utilizing CBORD system.
  • Analyze weekly and monthly financial statements to maintain budgetary control of unit.
  • Oversee the maintenance of equipment and capital budget processes for Thorne Hall.
  • Develop and implement department goals and objectives to ensure dining program is marketed successfully through décor, signage, literature, appropriate staff/customer interactions, etc.
  • Provide menu planning input to Culinary Manager by incorporating healthy nutrition goals, student preferences, production capabilities, student and customer comments, and utilizing a variety of resources to keep menus contemporary.
  • Maintain unit uniform program by ordering new and replacement uniforms for staff. In collaboration with the Associate Director, review and maintain vendor contract to ensure invoices for uniforms are accurate.


Pay and Benefits:
  • The targeted hiring range for the role based on the position requirements is $75,000 – $80,000.
  • A variety of health insurance plans (Effective on date of hire).
  • Generous Retirement Plan – 10.12% annual compensation contribution (Eligible after 1 year of service and age 26) .
  • Life and Disability Insurance.
  • Paid time off – Vacation, Personal, Holidays, and Special Days Off (https://www.bowdoin.edu/hr/our-workplace/college-holidays-and-special-days-off.html).
  • Paid parental leave.
  • Access to many of the College’s facilities including the gym and pool, including household.
  • Access to events, speakers, and sport events on campus.
  • Free fitness and wellness classes!
  • And more: https://www.bowdoin.edu/hr/benefits-perks/index.html
Education/Skills Requirements
Required:
  • Associate’s degree required (or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired) with coursework in a food or business related field.
  • Thorough knowledge of food service principles and practices.
  • Understanding of staffing, equipment utilization, and cost control management
  • Effective communication and training skills.
  • Ability to meet frequent deadlines in an organized fashion
  • An ability to interact positively with all constituencies.
  • Must demonstrate commitment to personal professional development.
  • Strong written and verbal communication skills. Ability to produce clear and concise reports, correspondences, and emails.
  • Proficient in using computer software including MS Office Suite (Word, Excel, PowerPoint), database management systems, and email platforms.
  • Excellent interpersonal skills with the ability to build and maintain relationships with alumni, donors, staff, and other stakeholders.
  • Ability to identify issues, generate solutions and make sound decisions.
  • High level of attention to detail in order to ensure accuracy of records, correspondence, and other documents.
  • Ability to work collaboratively within a team and contribute positively to the team’s operations and working environment.
  • Ability to handle sensitive information with integrity and confidentiality.


Preferred:
  • Allergen Certification
Experience Requirements and/or Equivalents
Required:
  • Minimum of 5 years of food service experience
  • Minimum of 5 years of supervisory experience handling performance, staffing, and operations of department.
  • Prior experience with planning, execution, and evaluation of large scale catering events.
  • Demonstrated reliability and must be able to work independently within a team atmosphere.
  • ServSafe certification
  • A valid driver’s license and the ability to meet the eligibility requirements of the College’s current Motor Vehicle Use Policy.
  • This position will required a criminal background check.
Standard Work Days and Hours
Coordinates with Thorne Hall Culinary Manager to provide coverage as needed for catering and board meals. During the academic year, this position will primarily work a schedule of Tuesday-Saturday. This position will work a variety of shifts to ensure a presence with all aspects of the Thorne operation. Required to work for major College events such as Commencement, Reunions, Homecoming, and Family Weekend. Dining managers are considered essential personnel and should expect to report to work during College-declared weather or other emergencies.
#bcindeed
About Bowdoin
Bowdoin embraces diversity in all forms, and the College is home to talented students, faculty and staff—with a variety of racial, ethnic, cultural, and socioeconomic backgrounds; religious beliefs; and gender identities, among other factors.
We encourage applications from candidates committed to the support of an inclusive campus community and those who will enrich and contribute to the College’s multifaceted diversity. We value a community in which individuals of all backgrounds are warmly welcomed and encouraged to succeed.
Founded in 1794, Bowdoin has maintained its commitment to the liberal arts for well over 200 years. Bowdoin’s reputation as a preeminent liberal arts college rests on the excellence of its faculty, students, and staff; intimate size; strong sense of community; and connections to the people, history, and natural beauty of Maine.
Bowdoin’s campus is situated in a beautiful natural setting. Located in Brunswick, Maine, a town of approximately 20,000, the College is a short drive from the Maine coast, twenty-five miles from Portland and 120 miles from Boston.
Shift
Employment Category Full Time Year Round
FTE 1.00
Benefits Eligible Yes
Pay Type Salaried
Background Check Package Requirements Administrative Staff + MVR
Is driving a vehicle (e.g. Bowdoin vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes
Is a pre-placement physical required for this position? No
Posting Date 03/08/2024
Applications Accepted Until
Open Until Filled No
Type of Posting Internal/External
Special Instructions to Applicants
EEO Information
Bowdoin College complies with applicable provisions of federal and state laws that prohibit unlawful discrimination in employment, admission, or access to its educational or extracurricular programs, activities, or facilities based on race, color, ethnicity, ancestry and national origin, religion, sex, sexual orientation, gender identity and/or expression, age, marital status, place of birth, genetic predisposition, veteran status, or against qualified individuals with physical or mental disabilities on the basis of disability, or any other legally protected statuses.

Similar Positions