Development Coordinator

It’s an exciting time at USC. We are world-renowned for our innovative education, academic excellence and path-breaking research in a vibrant region exploding with potential. As part of a university that is on an upward trajectory, excellent development and advancement opportunities are possible here. Ultimately, you will support the university’s expansive, humanity-centered mission: “The development of human beings and society as a whole through the cultivation and enrichment of the human mind and spirit.”

The USC Dana and David Dornsife College of Letters, Arts and Sciences, Office of Advancement, seeks a talented and experienced Development Coordinator to join the Business Intelligence and Operations team. Reporting to the Associate Dean of External Affairs for Strategy and Innovation, the Development Coordinator will provide data-informed solutions for a variety of stakeholders.

Key Duties and Responsibilities:

• Assist in the planning, support, coordination, and execution of multiple short-term and long-term fundraising projects and operational support as assigned
• Work independently and collaboratively to collect, analyze, and update various types of advancement information and reporting formats
• Effectively use donor database (Salesforce) and other information sources to identify, research, analyze, and produce deliverables for various stakeholders and audience types
• Conduct timely, relevant, and accurate information research and analysis using a variety of systems and tools (Excel, Tableau, Salesforce, Cognos, etc.)
• Evaluate and analyze advancement data across various systems to generate actionable insights, recommendations, and program enhancements
• Build, test, validate, and document processes, reports, and cross-training materials
• Serve as a program liaison for various university departments as needed.

Additional Accountabilities:

• Perform other duties as assigned or requested. The University reserves the right to add or change duties at any time.

Preferred Qualifications and Competencies

Who you are:

• Self-motivated and intellectually curious individual with a solid grasp of advancement, donor lifecycle, prospect development, information systems, research, and client support
• Exceptional critical thinking, execution, communication, and problem-solving skills
• Highly organized and proven ability to handle multiple short-term and long-term projects on time and within scope and budget
• Demonstrated ability to collect, analyze, summarize, and present a variety of advancement information to various audiences
• Ability to maintain a high degree of confidentiality of information management in a dynamic and high-performing team
• Collaborative work style with the ability to also work as independently, take initiative, and set priorities while being flexible in a dynamic and team-based environment
• Provide high-quality work deliverables and foster continuous process improvement
• Passion to learn, innovate, and execute sustainable business solutions

What you will bring:

• Bachelor's Degree with a minimum of 2 or more years of relevant work experience, 1 of which are in advancement operations or any equivalent combination of experience and/or education
• Project support with strong attention to detail, accuracy, and completion within a dynamic, fast-paced, and team-based environment
• Demonstrated knowledge of CRM database systems, prospect development, constituent research, and information management
• Proficiency with reporting tools including but not limited to Excel, Tableau, or Cognos
• Exceptional ability to simultaneously, effectively, and efficiently support, coordinate, and execute multiple projects of variable complexity
• Exceptional interpersonal communication skills in both verbal and written form
• Experience in thinking strategically, creatively, and independently
• Positive attitude with a commitment and passion for problem-solving, program impact, and continuous process improvement

Preferred Education: Bachelor’s degree

Preferred Experience: 3 years

Preferred field of expertise: Directly related experience in a university environment with knowledge of university fundraising, systems, polices, and procedures preferred.

Required Documents and Additional Information:

• Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents.
• The salary range for this position is: $32.27 - $35.96 per hour DOE.
• Job openings are posted for a minimum of (5) business days. This job may be removed from posting boards and filled any time after the minimum posting period has ended, so please apply on the same business day if interested.
• USC has excellent benefits, including health benefits for staff and their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions after six months of employment; tuition benefits for staff and their family; free Professional Development classes; central Los Angeles location with easy access to commuter trains, buses and free tram pick up services; discounts on sporting, recreation, art venues, and other campus events.

The University of Southern California is an Equal Opportunity Employer that Values Diversity.

Minimum Education: Bachelor's degree, Combined experience/education as substitute for minimum education Minimum Experience: 2 years Minimum Field of Expertise: Administrative office experience including research and customer service