Department
About the Department
Job Summary
Responsibilities
- Provides direction, guidance, prioritization, coaching and mentoring to production support team members for their day to day work.
- Provides daily support of multiple mission critical production systems, including the troubleshooting of production problems and determination of root cause of issues.
- Reviews, analyzes and resolves data-related issues (schema, invalid data, incorrect format, etc.).
- Works with application developers and end-users as necessary to diagnose system errors.
- Tracks vendor software release schedules; coordinates testing and installation of new versions of software.
- Supports end users as an application subject matter expert by responding to questions about application configuration, capabilities, and functionality.
- Manages application and database roles and permissions.
- Configures data feeds and automates system applications using task scheduler, programming, or scripting.
- Maintains application and data environments for development, test, staging, and production.
- Migrates applications from test environments to the production environment.
- Responsible for securely accessing and maintaining confidential information in central and local systems.
- Configures, installs, upgrades, and maintains server applications and hardware. Works to safeguard the integrity of computer software. Implements operating system enhancements to improve the reliability and performance of the system.
- Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.---
Work Experience:
---
Certifications:
---
Preferred Qualifications
Education:
- Bachelor’s degree in computer science or a related field.
Experience:
- Minimum five years of application development or administration experience.
- Experience with Microsoft Windows or Linux environments.
- Application development experience.
- Microsoft Reporting Services experience.
- Experience with web services, Microsoft IIS, and database administration.
- Management, project management and/or team coaching experience.
Technical Skills or Knowledge:
- Proficiency with Microsoft SQL Server and SQL language.
- Knowledge of Microsoft Team Foundation Server.
Preferred Competencies
- Excellent verbal and written communications skills.
- Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.
- Work both independently and in a team environment.
- Work on multiple projects simultaneously, adjust priorities when necessary, and consistently meet deadlines.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
FLSA Status
Pay Frequency
Scheduled Weekly Hours
Benefits Eligible
COVID-19 Vaccination or Approved Medical or Religious Exemption Required
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Posting Statement
Effective October 15, 2021, the University of Chicago requires COVID vaccination for all students, faculty, and staff members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons.
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Department
About the Department
Job Summary
Responsibilities
- Provides direction, guidance, prioritization, coaching and mentoring to production support team members for their day to day work.
- Provides daily support of multiple mission critical production systems, including the troubleshooting of production problems and determination of root cause of issues.
- Reviews, analyzes and resolves data-related issues (schema, invalid data, incorrect format, etc.).
- Works with application developers and end-users as necessary to diagnose system errors.
- Tracks vendor software release schedules; coordinates testing and installation of new versions of software.
- Supports end users as an application subject matter expert by responding to questions about application configuration, capabilities, and functionality.
- Manages application and database roles and permissions.
- Configures data feeds and automates system applications using task scheduler, programming, or scripting.
- Maintains application and data environments for development, test, staging, and production.
- Migrates applications from test environments to the production environment.
- Responsible for securely accessing and maintaining confidential information in central and local systems.
- Configures, installs, upgrades, and maintains server applications and hardware. Works to safeguard the integrity of computer software. Implements operating system enhancements to improve the reliability and performance of the system.
- Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports.
- Performs other related work as needed.
Minimum Qualifications
Education:
Minimum requirements include a college or university degree in related field.---
Work Experience:
---
Certifications:
---
Preferred Qualifications
Education:
- Bachelor’s degree in computer science or a related field.
Experience:
- Minimum five years of application development or administration experience.
- Experience with Microsoft Windows or Linux environments.
- Application development experience.
- Microsoft Reporting Services experience.
- Experience with web services, Microsoft IIS, and database administration.
- Management, project management and/or team coaching experience.
Technical Skills or Knowledge:
- Proficiency with Microsoft SQL Server and SQL language.
- Knowledge of Microsoft Team Foundation Server.
Preferred Competencies
- Excellent verbal and written communications skills.
- Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.
- Work both independently and in a team environment.
- Work on multiple projects simultaneously, adjust priorities when necessary, and consistently meet deadlines.
Application Documents
- Resume/CV (required)
- Cover Letter (required)
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.
Job Family
Role Impact
FLSA Status
Pay Frequency
Scheduled Weekly Hours
Benefits Eligible
COVID-19 Vaccination or Approved Medical or Religious Exemption Required
Drug Test Required
Health Screen Required
Motor Vehicle Record Inquiry Required
Posting Statement
Effective October 15, 2021, the University of Chicago requires COVID vaccination for all students, faculty, and staff members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons.
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.
We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.
All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically preclude University employment. Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
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