Development and Implementation Senior Coordinator (Remote)

University of Colorado | CU Anschutz Medical Campus

School of Medicine | Peer Mentored Collaborative

Official Title: Business Services Senior Professional

Working Title: Development and Implementation Senior Coordinator

Position #00802252 – Requisition #27433

*This position is expected to be remote*

* Applications are accepted electronically ONLY at www.cu.edu/cu-careers *

The University of Colorado has a requirement for COVID-19 vaccinations and full completion thereof by 9/1/21 or upon start date.  Information regarding this requirement, and exemptions can be found at:

Anschutz: https://www.ucdenver.edu/docs/librariesprovider284/default-document-library/3000-general-admission/3012---covid-19-vaccination-requirement-and-compliance.pdf?sfvrsn=4e9df3ba_2

Denver: https://www.ucdenver.edu/coronavirus

Exemptions vary by campus location/department.

Campus/Unit-Specific Exemptions:

• Anschutz Campus – Exemptions are allowed for medical or religious reasons.
• Denver Campus - Exemptions are allowed for medical, religious, or personal reasons.
• Consolidated/Central Services Administration – Will follow Anschutz policy on exemptions.

The University of Colorado Anschutz Medical Campus seeks individuals with demonstrated commitment to creating an inclusive learning and working environment. We value the ability to engage effectively with students, faculty and staff of diverse backgrounds.

School of Medicine, Peer Mentored Collaborative has two (2) openings for full-time University Staff (unclassified) Development and Implementation Senior Coordinator positions.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital  and Children's Hospital Colorado  - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu .

Nature of Work
Jobs in this career family provide general business operations of the organization or a combination of operational responsibilities covering multiple career families.  Functions include institutional research, statistical analysis, policy development and review, strategic planning and broad unit business operations such as parking and transportation services, risk management, childcare services, real estate and property management, retail services or job responsibilities that combine fiscal, HR and operational management responsibilities.

Professionals are responsible for exercising discretion, analytical skill, personal accountability and responsibility in a wide range of areas including academic, administrative, managerial and student services functions. Work involves creating, integrating, applying and sharing knowledge directly related to a professional field.  Work is performed fully independently. 

ECHO is Extension for Community Health Outcomes and is a part of the Peer Mentored Care Collaborative department within the School of Medicine. ECHO is dedicated to increasing everyone’s capacity to manage complex health issues by using technology to bring professionals from all disciplines in healthcare together to share knowledge, experiences, and viewpoints with one another. The remote working position of the ECHO Project Coordinator will be responsible for technical support and general administrative management of multiple concurrent in-progress ECHO series. This position will drive the full life-cycle of organization and implementation of clinical and health related content development, project logistics, and providing customer service and support to all those engaged in current ECHO projects through teleconferencing and project management software. Primary job functions include: providing advanced user support, building relationships with ECHO series participants who work in healthcare and/or public health settings, providing technical assistance, driving project development timelines, documenting project progress in project management software, and providing live support in current ECHO sessions. The project coordinator will be part of a fast-paced workplace and diverse multidisciplinary team, requiring effective communication skills and a desire to learn continually. Additional responsibilities will include providing administrative and organizational assistance to development teams and partners associated with the larger ECHO initiative. 

Professional Field
Business Administration and Project Coordination

Supervision Received
This position will report to the ECHO Colorado Program Manager. It will also receive additional direction from the ECHO Colorado Director of Programs as needed.

Supervision Exercised
This position will not directly supervise staff.

Examples of Work Performed

• Proactively builds relationships with colleagues, interdisciplinary health professionals, and ECHO series participants.
• Provides beginning to end project coordination of multiple concurrent ECHO series.
• Collaborates with cross-functional teammates to ensure project timelines are met.
• Proactively participates in process improvement initiatives.
• Facilitates the collaborative development process of clinical and health related learning programs with established partners.
• Provides administrative, informational support, and guidance to participants of distance education/peer learning programs.
• Coordinates the logistics for distance delivery technologies.
• Ensures pre-session activities are completed and prepared in advance to ensure a quality ECHO session.
• Provides in-session technical assistance to all users via teleconferencing platforms.
• Provides post-session follow-up, including debriefing with the facilitator, collection of new resources from experts, additions to learning management system and personal follow-up communication with specific users.
• Provides technical assistance and maintenance support to all parties involved in ECHO series.
• Performs general problem solving and takes initiative to suggest ways in which to maximize the user experience with the technology.  
• Documents activities and reports on high-level progress of projects being supported using project management software and other tools.
• Maintains applicable records including user lists, user accounts and security, and equipment inventory in ECHO Colorado database and shared drive, as appropriate.
• Maintains knowledge of current technological developments/trends in area of expertise.
• Collects user input for continuous quality management and improvement.
• Ensures timely and effective access to resources for all participants before and after sessions.
• Ensures accurate data are recorded and tracked.
• Proactively communicates support needs to supervisor.
• Performs miscellaneous job-related duties as assigned.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business need. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. 

Minimum Qualifications

• A bachelor’s degree in education, social sciences, healthcare administration, public administration, communications, information systems, or a directly related field from an accredited institution.
• One (1) or more years of experience coordinating projects with timelines in a healthcare or public health setting.
• One (1) or more years of experience working directly with health care providers or public health officials.
• Substitution: A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis.

Preferred Qualifications  

• Master’s degree (completed or in progress) in education, social sciences, healthcare administration, public health, business, or related field.
• Experience hosting virtual meetings using videoconferencing technology.
• Two (2) or more years of experience coordinating projects with timelines in a healthcare or public health setting.
• Two (2) or more years of experience working directly with health care providers or public health officials.
• Experience using project management software.

Competencies, Knowledge, Skills and Abilities

• Ability to communicate effectively, both in writing and orally. 
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
• Outstanding customer service skills.
• Demonstrated commitment and leadership ability to advance diversity and inclusion.
• Strong critical analysis, problem solving, detail orientation and organizational skills.
• Ability to prioritize and meet deadlines.
• Strong sense of accountability for completing work in a timely and accurate way.

Salary and Benefits

The salary range (or hiring range ) for this position has been established at $58,320 to $74,183.  

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is not eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits

Total Compensation Calculator: http://www.cu.edu/node/153125

Diversity and Equity

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

The University of Colorado Denver | Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community, and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

The University of Colorado Denver | Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.