DevOps Systems Administrator

UITS ENTERPRISE APPLICATIONS (UA-EAPP-IUINA)

At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

The Enterprise Windows and Azure Administration (EWA) team manages a wide variety of both vended and internally developed web, application, and database servers. The EWA DevOps team also supports CI/CD pipelines, web application and container deployment, management, monitoring, et cetera for a wide variety of Indiana University development teams. In addition, EWA manages and supports Microsoft Azure and Power Platforms at IU, including PowerBI. 

Department-Specific Responsibilities

• Designs, develops, and implements software integrations and advanced functions for internal use using PowerShell.
• Designs and manages integration and deployment processes using CI/CD tools such as Azure DevOps.
• Advises on team architecture and provides advanced knowledge in the building, configuration, operation, monitoring, and maintenance of scripts and code used to administer and automate servers and systems.
• Deploys and manages containerized applications hosted in Kubernetes.
• Manages code deployments, updates, and fixes promptly and efficiently.
• Documents processes, maintaining and updating existing procedures to enhance our operational efficiency.
• Collaborates with development teams to facilitate continuous integration and continuous delivery processes.
• Designs and implements Infrastructure as Code (IaC) solutions using tools like Ansible to automate the provisioning and management of our Windows server infrastructure, ensuring consistent and repeatable setups.
• Establishes metrics and provides advanced monitoring of servers and systems, using a combination of scripting and system management technologies.
• Monitors patches and updates for all servers and systems with the latest operating system, application, and other security updates.
• Researches and stays up to date on systems administration best practices and automation approaches; may participate in committees and communities of practice to share and improve systems administration practices across the university.
• May serve as project leader; often provides guidance to other colleagues.

General Responsibilities

• Develops, maintains, and reviews scripts and code used to administer and automate servers and systems; establishes scripts to manage exchanges between development and operations teams.
• Designs, configures, and installs new systems, including hardware, software, virtual machines, servers, storage and other network devices; creates and maintains a framework for automated test, build, and deployment for applications.
• Establishes metrics and monitors system configuration(s) to ensure data integrity and optimum system performance metrics are obtained and maintained.
• Provides experienced monitoring of systems, using a combination of scripting and system management technologies, including application performance management (APM) and creation of custom monitors; develops internal operations scripts to automate operations team functions and assist with monitoring, patching, etc.
• Develops strategies for improving design, performance, and availability of systems; provides systems engineers with feedback from business units regarding upcoming technology initiatives.
• Documents systems to satisfy business continuity, security, inventory, and supportability requirements.
• Collaborates with development teams in creating scripts for monitoring, configuring, maintaining, and troubleshooting various systems.
• Researches and stays up-to-date with systems administration best practices and automation approaches.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.  

EDUCATION

Required

• Bachelor's degree preferably in computer science or related field. 

WORK EXPERIENCE

Required

• 2 years of experience in network and server administration, scripting and/or software development. 

Preferred

• 2 years of experience in scripting languages such as PowerShell.
• Experience with CI/CD tools such as Azure DevOps. 
• Experience with infrastructure as code solutions such as Ansible. 

SKILLS

Required

• Proficient communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.
• Ability to quickly troubleshoot and resolve moderately complex problems.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

This position is eligible for remote work or to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.  

$65,000 - $75,000 per year based on experience and internal equity within the department. 

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Career Level: Career

FLSA: Exempt

Job Function: Information Technology

Job Family: Sys Admin, Engineer & Program

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information .

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

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