Updated: 5 days ago
Location: Wilberforce, OHIO
Deadline: ;
Posting Details
Posting Details
Posting Number | 0801573 |
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Classification Title | Desktop Support Technician |
Working Title | |
Department | Information Technology |
Department Contact Email | [email protected] |
Job Summary/Basic Function | Under general supervision, the incumbent serves as an IT and audio-visual specialist for Central State University. This is the first contact customer-facing position requiring excellent customer service and communication skills, in-depth technical knowledge, attention to detail, friendliness, and calm under pressure. Ability to work in a fast-paced work environment. The incumbent will be in a team of Desktop Support technician responsible for overseeing installations and setting up, operating, and maintaining A/V equipment, campus-wide desktop/laptops, computer labs; OneScreens, Qomos, MondoPads, & Hypersigns; Teams, Zoom, and/or Webex; video cameras; document cameras; LCD equipment including projectors in various locations across campus. In addition, the incumbent will assist users with diagnosing equipment malfunctions, and replacement of parts/equipment as directed. This position reports directly to the Desktop Support Manager in the Information Technology Division. Since the position also involves work for the 1890 Land Grant System at CSU, it is expected that the incumbent will abide by the policies and procedures of Land Grant employees at CSU as well as University policies and procedures. Essential Duties and Responsibilities:
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Minimum Qualifications | Experience and Qualifications:
Minimum Job Requirements:
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Preferred Qualifications | |
Posting Date | 03/27/2024 |
Closing Date | |
Open Until Filled | Yes |
Special Instructions to Applicants | |
Position Category | Staff - Monthly (Exempt) |
Budgeted Annual Salary | $45,000 |
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