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| Shared Infrastructure The IT Service Support Manager supports end user client IT operations for the Ohio Technology Consortium (OH-TECH) and works in accordance with university policies, goals and
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: OCIO | Customer Solutions The Asset Management Specialist works within a team to coordinate procurement and asset management for OTDI and OTDI managed IT support customers. They ensure all desktop
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include Platform as a Service, Development as a Service, Infrastructure as a Service, LAN services, Desktop Support, Program Management, ServiceNow and Security. Because The Ohio State University serves as
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and procedures to determine hardware, software, and system functionality. This position is responsible for oversight of IT Helpdesk, desktop support, customer service relations, management of student
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OTDI managed IT support customers. Ensure all desktop support assets are properly tagged and tracked in the Configuration Management Database (CMDB). Handle ensuring basic standard configurations are kept
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of education and experience, and 4 years of desktop support asset management experience. Experience with image management and computer deployment. Experience with and exposure to a wide variety of commercial and
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| Shared Infrastructure The IT Service Support Manager supports end user client IT operations for the Ohio Technology Consortium (OH-TECH) and works in accordance with university policies, goals and
-
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