Dental Comprehensive Care Coordinator

Position Details

Position Information

Recruitment/Posting Title	Dental Comprehensive Care Coordinator
Job Category	Staff & Executive - Allied Health - Dental Clinic
Department	RSDM-Clinical affairs
Overview	New Jersey’s academic health center, Rutgers Biomedical and Health Sciences (RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University–New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state—at Rutgers University–New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark’s University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, The State University of New Jersey, is seeking a Dental Comprehensive Care Coordinator for the Office for Clinical Affairs within the Rutgers School of Dental Medicine (RSDM). The individual in this position coordinates and implements patient care within their assigned Group Practice. The Dental Comprehensive Care Coordinator compares patient care activities against established quality standards and reports results. Among the key duties of this position are the following: Directly coordinates patient care with students, faculty, and clerical support staff. Counsels students in patient, staff and peer problems and interaction. Develops patient’s payment plans, as directed. Interviews all new patients as part of Admission process, collects necessary screening data. Conducts patient surveys as directed. Records screening data, and complies statistical information on patient care. Submits in reports form as required. Enters appointment requests in Axium, and is responsible for maintaining appointment book within their assigned Group Practice. Advise/assist students regarding unapproved treatment reports, missing charges, and other student related reports in Axium. Responsible for monitoring recall reports and sending recall letters to patients on a monthly basis. Attends and assists GPA in the administration of monthly group meetings. Audits clinic charts and records for completeness and accuracy. Assist faculty in formal record audits. Counsels patients in regards to time commitment and transportation services, senior citizens prerogatives, the dental education process and financial status. Refers patients to various areas to expedite treatment, i.e. financial counselors, Clinical Affairs, etc. Monitors the treatment of patients as to timeline and continuous care. Prepares data in regards to satisfaction of clinic responsibilities and adherences to clinic standard policies. Assists in processing requests for assignment, transfer, referral, recall and inactivation. Assists the GPA with overseeing the dental students on a daily basis for attendance/punctuality and clinical activities.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	This position requires a fully on-site work arrangement.
FLSA	Exempt
Grade	18S
Position Salary
Annual Minimum Salary	50363.000
Annual Mid Range Salary	59994.000
Annual Maximum Salary	70704.000
Standard Hours	37.50
Union Description	HPAE, Local 5094
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview .
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	ABP

Qualifications

Minimum Education and Experience	Associate Degree in Psychology, Sociology or a related field plus (1) year of related dental patient relations/community relations experience. Equivalent education, experience and/or training may be substituted for the degree requirements.
Certifications/Licenses
Required Knowledge, Skills, and Abilities
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment	Standing, walking, talking. Clinic operation, loud noises.
Special Conditions

Posting Details

Posting Number	24ST0823
Posting Open Date	04/10/2024
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals , if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate’s offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement