Dental Clinic Manager - School of Dentistry

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

UTHealth School of Dentistry is hiring a Dental Clinic Manager to lead a dedicated team in providing excellent customer service and contribute to the patient, student, and team experience in supporting the dental school's mission. We are seeking an individual who is an excellent communicator and motivator to confidently lead teams by building relationships of trust, open communication, and a collaborative/cohesive team environment. Also, an adaptable individual who is comfortable managing large diverse teams while handling changing priorities. The ideal candidate will have experience within a large dental clinic office setting.

Location: School of Dentistry @ 7500 Cambridge, Houston, Texas, 77054

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Summary:

Manages and supervises the administrative functions, activities, and projects of a School of Dentistry clinic including the coordination of all billing activities. 

Position Key Accountabilities:

Manages and coordinates the activities and administrative functions of a School of Dentistry clinic.  This includes establishing, reviewing, and revising policies and procedures.   

Supervises clerical and administrative employees to ensure the clinic operates in an efficient manner and that the patients receive high quality customer service. 

Manages the daily dental clinic operations including purchasing, and patient scheduling. 

Oversees and supervises the billing activities of the clinic and resolves any discrepancies; ensures proper billing codes are used. 

Remains abreast of federal, state and university policies, procedures and practices and ensures proper education and training of staff.

Analyzes, evaluates, and reports statistical data to optimize the use of resources and staff.

Functions as the clinic liaison to internal and external partners regarding financial and business practices, policies and procedures for the clinic.  

Coordinates and manages special projects in conjunction with the Administrative Manager, Department Chair and/or Program Director(s). 

Manages Human Resources activities for direct reports in regards to:  recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning. 

Performs other duties as assigned.  

Certification/Skills:

Thorough understanding of CPT-4 and ICD-9 coding procedures. 

Minimum Education:

Bachelor’s degree in business or relevant experience in lieu of education.

Minimum Experience:

Five years of clinical management experience in an outpatient clinic. 

Physical Requirements:

Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. 

Security Sensitive:

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

Residency Requirement:

Employees must permanently reside and work in the State of Texas.