Dental Claims Specialist

Updated: 7 months ago
Location: Columbus, OHIO
Job Type: FullTime

Position Information

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Position Information

Top Message Both current Ohio State employees and the general public may apply for this classified civil service position.
Message to Applicants
Number of Positions Available 1
University Title Dental Claims Specialist
Working Title Dental Claims Specialist
Department Patient Financial Services
Department Location Columbus
Requisition Number 444047
Summary of Duties

The Ohio State University College of Dentistry seeks a Dental Claims Specialist to join its Patient Financial Services team. The Patient Financial Services team supports the undergraduate and graduate outpatient clinics ensuring compliance with all clinical and financial requirements related to billing and collection of patient accounts. The Dental Claims Specialist’s primary responsibilities include insurance verification, acceptance of patient funds for co-payments and deductibles at time of service, collection of patient outstanding accounts, and other customer service functions while providing patients with exceptional customer service.

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other ‘hidden’ benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success. Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit for detailed information. Be your best at The Ohio State University!

The Dental Claims Specialist will serve the patients of the College of Dentistry by verifying insurance coverages, pre-authorizations, and performing cashier and collections functions. The proportion of time this position will perform each of these functions will vary based on the needs of the clinics. Additional responsibilities include; answering phones; greeting patients; verification and interpretation of insurance coverage; processing of patient payments; serves as liaison between doctors, patients, and payers.

Monday – Thursday 8:30 a.m. – 5:30 p.m., Fridays 8:00 a.m. – 5:00 p.m.

This position requires successful completion of a criminal background check and drug and alcohol screening.

Work is performed primarily in an office environment and the employee in this position is subject to indoor environmental conditions. This position requires sustained periods using a keyboard and performing other computer work as well as reviewing documents both in hard copy and electronic formats. Requires sufficient personal mobility and physical reflexes, which permits the employee to function in a general office environment to accomplish tasks.

Additional Information for Applicants:

This position has been reposted.

Pre Employment Screening Requires the successful completion of a background check.
Required Qualifications

Minimum six months of experience in a healthcare cash-posting environment; proficiency with computers and related software; efficiency with 10 key calculator; excellent interpersonal, verbal and written communication skills.

Desired Qualifications

Two years of experience in billing and collection of patient accounts in a fast-paced dental environment; demonstrated knowledge of dental electronic health record and billing systems; strong understanding of CDT & CPT billing/coding and compliance; and experience working with private and agency healthcare insurance coverage; experience working in Microsoft Office (specifically Excel and Word).

Target Salary $14.00 - $17.00 Hourly
Job Category Civil Service
Job Appointment (FTE%)


Full/Part Time Full-time
Temporary or Regular Regular
Posting Start Date 11/03/2018
Posting End Date 01/27/2019
Dept Contact Name Brown,Candace C
Dept Contact Phone 614/292-9877
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