Dental Claims Specialist

Updated: almost 2 years ago
Location: Columbus, OHIO
Job Type: FullTime

Position Information

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Position Information

Top Message Both current Ohio State employees and the general public may apply for this classified civil service position.
Message to Applicants
Number of Positions Available 1
University Title Dental Claims Specialist
Working Title Dental Claims Specialist
Department Upper Arlington Dental Clinic
Department Location Columbus
Requisition Number 442929
Summary of Duties

The Ohio State University College of Dentistry Outpatient Care Upper Arlington Dental Clinic seeks a full time dental claims specialist to support our on-site providers and their patients.

The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The College has approximately 600 students in its undergraduate and graduate programs.

The Ohio State University is proud to be a premier employer that provides an exceptional total rewards package including medical, dental, vision and many other ‘hidden’ benefits. Our competitive benefits package is offered to all eligible faculty and staff in order to attract, develop and retain top performers eager to share their talent, time and success. Our benefits support your health and financial goals and include not only health insurance, but also generous state retirement, tuition assistance for our employees and their dependents, wellness initiatives, and much more. Please visit for detailed information. Be your best at The Ohio State University!

Serves as a Dental Claims Specialist and patient registration/scheduler while providing excellent customer services for the Upper Arlington Dental Clinic with the College of Dentistry: performs medical/dental coding, billing medical/dental carriers, appeals claims, collection functions; serves as liaison between doctors, patients and payers; works with patients and providers in developing treatment plans and payment arrangements; runs A/R reports. In addition, responsible for daily cash handling procedures including balancing cash and preparing deposits, insurance verification and pre-authorizations, and collection of co-pays. Additionally, this positon provides patient focused customer service and clerical support. Responsible for scheduling appointments with patients, taking incoming patient and doctor calls, coordination of check out process and accuracy of coordinated care. Facilitate dissemination of information to care team as appropriate.

Monday 9:00 a.m. – 6:00 p.m., Tuesday – Thursday, 8:00 a.m. – 5:00 a.m., Friday 7:00 a.m. – 3:00 p.m.
May be required to work earlier or later hours as needed.

This position requires successful completion of a criminal background check and drug and alcohol screening.

Work is performed primarily in an office environment and the employee in this class is subject to inside environmental conditions. This position requires sustained periods using a keyboard and performing other computer work. Requires sufficient personal mobility and physical reflexes which permits the employee to function in a general office environment to accomplish tasks.

Additional Information for Applicants:

This position has been reposted.

Pre Employment Screening Requires the successful completion of a background check.
Required Qualifications

Six months of experience in a healthcare cash-posting environment; proficiency with computers and related software; efficiency with 10 key calculator; excellent interpersonal, verbal and written communication skills.

Desired Qualifications

Three years of experience in a dental billing environment; one year of experience in a dental setting and customer service; experience with ICD-10 and CPT; experience with commercial and government insurance such as: Medicaid, Caresource, Molina etc.; knowledge of dental billing practices and procedures; skill in operating personal computer and related dental billing software; ability to deal with problems involving insurance; ability to maintain accurate records; cooperate with co-workers; knowledge of customer service skills and the ability to apply in various situations; ability to answer routine inquires and resolve complaints from patients, third party payers and doctors; ability to use Microsoft Excel to track data; experience with scheduling or heavy volume of telephone calls; attention to detail; moderate level of understanding of dental insurance carriers/billing/prior authorization procedures.

Target Salary $14.00 - $17.00 Hourly
Job Category Civil Service
Job Appointment (FTE%)


Full/Part Time Full-time
Temporary or Regular Regular
Posting Start Date 09/22/2018
Posting End Date 02/17/2019
Dept Contact Name Brown,Candace C
Dept Contact Phone 614/292-9877
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