Data Administrator

15-Jan-2022

Harvard Medical School

56612BR

Job Summary

About Us:

The Wyss Institute’s mission is to transform healthcare and the environment by emulating the way nature builds. We harness the freedom of academia and the focus of industry in order to translate revolutionary technologies into commercial products and solutions. At the Wyss Institute, faculty from premier academic and clinical institutions, collaborate with staff scientists, postdocs, graduate students, industry experts, business development leaders, and entrepreneurs across disciplines to invent and de-risk new technologies that don’t just succeed at making it to the market – they disrupt it. We support research that universities, companies, and venture capital firms don’t fund because they view it as too risky. We prefer to use the word “challenging,” and we love challenges. For more information, visit: http://wyss.harvard.edu/ 

About You:

You are a collaborative problem solver who wants to be part of a dynamic team dedicated to providing solutions to engage and maintain our database of industry partners, prospective donors, talent pipelines and other stakeholders of the Institute. You are excited to use your information management and analytics/reporting skills to further the mission of the Wyss to transform human healthcare and the environment. You enjoy working with diverse groups of people and leveraging your expertise to support innovations that can change the world. 

About the Role:
We are looking for a talented, energetic professional to join our community as a Data Administrator supporting Business Development, Strategic Engagement, Talent Acquisition, and Communications. Reporting to the Associate Director of Strategic Engagement, you will be responsible for maintaining the Hubspot database, supporting a Moves Management system and creating queries, reports and dashboards.

Job-Specific Responsibilities

What you'll do:

• Develop clear processes to ensure information is captured, recorded and used to a high quality and quantity standard.
• Manage the Hubspot database, including but not limited to: set up and training for new users, import and export of data, global add and changes to records, monitor processes, perform duplicate management, email distribution lists and event lists.
• Serve as the Institute’s expert in database best practices and integrity as they relate to business development, strategic engagement, human resource recruiting and communications.
• Work closely with the Information Technologies department to ensure security compliance is up to date and functioning at maximum capacity.
• Work with relevant departments to identify areas that would benefit from new or improved processes in relation to capturing, recording and using information.
• Produce and interpret management reports and analytics
• Support staff’s production of reports, queries, exports, and coding to facilitate excellent communication and record keeping.
• Work with the Associate Director of Strategic Engagement to implement hierarchy, strategies and tactics to improves engagement across the departments.
• Liaise within the Institute ensuring data and information provides key information for decision making and strategy implementation.
• Support departments to accurately interpret reports and queries to monitor and report on progress of KPIs. Recommend additional performance queries and/or reports to improve insights.
• Provide ongoing training, maintenance and troubleshooting support for current systems
• Provide structured database training and ad-hoc advice to a diverse and multi-level skill group.
• Ensure all training materials and procedures are regularly updated and communicated as appropriate.
• Manage, implement and document best research practices for the departments, including the use of resources and the tracking of information in the database.
• Participate in projects and initiatives as requested. Continually review existing work practices and make recommendations for improvement.
• Demonstrate a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others

Basic Qualifications

What you'll need: 

• A minimum of 3 years work experience with data processing, cloud-based Customer Relationship management software, multi-operational system, or related experience required. A college degree may count towards years of experience.

Additional Qualifications and Skills

Desirable Skills:

• Bachelor’s degree strongly preferred.
• Previous experience working in Philanthropy, Healthcare and/or Biomedical industry preferred
• Prior experience with data analytics, data mining/modeling, preferably in a department that utilizes and emphasizes prospect management is desired.
• Prior experience with Hubspot preferred.
• Highly effective written and oral communications skills; proficient at meeting facilitation

Working Conditions

This position may be based on our campus in Boston and also provides flexibility for a full or partial remote workplace location. All remote work must be performed within a state in which Harvard is registered to do business. In addition, subject to business needs, the Wyss generally supports flexible work arrangements. Workplace options and flexible work arrangements will be discussed during the interview process.

Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/ . 

Additional Information

Harvard is unable to provide visa sponsorship for this position.

Why you’ll like working with us: 

At the Wyss Institute, you’re a member of a supportive, dynamic community that is united by its shared goal of changing the world through groundbreaking technology development and commercialization. We encourage your professional growth and development through mentorship and tuition reimbursement to support continued learning, and more. We also support your physical, financial, and mental well-being through generous time off benefits, gym reimbursements, and other programs offered through Harvard. We value an inclusive and diverse workforce, and believe that our differences enrich the work environment for all. 

Our outstanding benefits package includes: 

• Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
• Facilities access and Discounts: Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

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Job Function

Information Technology

Location

USA - MA - Boston

Job Code

403123 Info Tech Support Associate II

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Schedule

Monday through Friday, 9am - 5pm

Commitment to Equity, Diversity, Inclusion, and Belonging

As a collaborative organization, we at the Wyss Institute know that great innovation happens when diverse perspectives come together to solve problems. As a result, we are committed to cultivating and preserving a culture of inclusion and connectedness both in and out of the lab. When recruiting for our team, we welcome the unique contributions that you will bring in terms of education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, religion, disability, and sexual orientation. We believe these differences in background, experience, and perspective enrich our work environment and are essential to our mission of solving complex problems through technology development and translation.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.