Customer Service Specialist, Group Ticket Sales

Customer Service Specialist, Group Ticket Sales

Athletics Department

Georgia State University

The Athletics Department at Georgia State University is seeking to hire a Customer Service Specialist, Group Ticket Sales. This position is responsible for group ticket sales for all sporting events.

WHAT MAKES GSU A GREAT PLACE?

• Flexible work environment. 
• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with diverse partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

DUTIES AND RESPONSIBILITIES INCLUDE:

• Foster relationships with community outreach for the sale of group tickets and performances.
• Ensure group attendance for non-ticketed sporting events.
• Create and maintain a centralized database of special groups (little leagues, military, cheer groups, local schools, jump rope clubs, etc).
• Ensure all logistics leading up to the sporting event, during the event and after are organized and well communicated to group.
• Take lead as point person to ensure a quality experience for groups in attendance.
• Performs other related duties as assigned.

Bachelor's Degree and one year of related experience.

To be fully considered for this position, all candidates at the time of submission must provide the following documents:

• A complete and accurate GSU application
• Resume