Facilities Maintenance Operations (FMO) offers building &landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.
Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned. Maintains all assigned areas in a clean, orderly, and sanitary manner. Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas. Restocks restroom and kitchen area consumable supplies daily. Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned. Dusts and/or washes furniture, walls, and horizontal surfaces. Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums. Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points. Strips, waxes and burnishes floors using power floor machines. Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces. Washes interior windows and first floor exterior windows. May be assigned to perform residential housekeeping during Reunion/Commencement events. Performs related duties as required. May be required to move furniture or other heavy objects for extended periods of time. Performs snow removal assignments including shoveling, sweeping and applying ice melt or sand. May be required to operate equipment, including heavy floor machines. May be required to use ladders on a regular basis. May be required to work occasional overtime in support of business needs.
- A minimum of 1 year cleaning industry experience required
- Basic proficiency in the English language including reading, writing, and speaking
Additional Qualifications and Skills
- Provide responsive customer support in all phases of custodial and related building operations.
- Must be quality focused, customer service oriented and able to routinely communicate clearly in the English language with co-workers and customers in a professional environment.
- Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized industry and university standards.
- May be assigned to work independently or as part of a team under the guidance and direction of the Area Supervisor and/or Crew Chief. Must be available to respond to off-hour emergencies as needed.
- May be required to work occasional overtime in support of busines needs.
- Required to wear a clean, neat uniform and maintain a professional image at all times.
- Must display and wear an ID badge at all times
Ability to perform repetitive tasks as listed in the Duties and Responsibilities. Such tasks require repetitive stooping, bending, reaching and carrying, especially to vacuum, sweep and mop stairwells, perform high and low dusting or cleaning, etc. Must be able to tolerate dust and other airborne particles as well as approved cleaning chemicals. Must be able to lift and carry up to 40 lb. routinely, on a daily basis. May be required to lift and carry five gallon pails of cleaning liquids at various times (weighing up to 40lbs.)
Emergency Status Designation: Critical Operations Personnel
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage . Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website .
Department Office Location
USA - MA - Cambridge
220001 Custodian A
01 - Serv Emp Int Loc 615-Custodial
Criminal, Drug Testing, Employment, Identity
Days Off: Sunday & Saturday
Location: Labs & Museums
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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