Custodial Lead Worker

William and Mary, United States

Updated: about 2 hours ago
Location: Williamsburg, VIRGINIA
Job Type: FullTime

Position Information
Position Information


Position Number 00171W
Position Title Custodial Lead Worker
Employment Category Full Time Operational
Location William & Mary
Department 951400 Building Services
Unit Mission Statement
The mission of Business Services and Organizational Excellence is to support W&M as a leader among liberal arts and science universities by providing excellent service that is efficient, inclusive, transparent, and accountable. In delivering service, Business Services and Organizational Excellence maintains a focus on collaboration, continuous improvement, best-in-class technology, and the strategic and sustainable use of university resources while maintaining compliance with attention to corporate social responsibility both within the institution and among its suppliers.
The Facilities Management Team is an integral element of the Business Services and Organizational Excellence team and serves to create, maintain, and continuously improve the William & Mary physical environment to enable excellence in teaching, research, and public service.
Position Summary
The Custodial Lead Worker provides a clean, safe, healthy environment for students, faculty, staff, and visitors. The Lead Worker position will assist supervisors with the coordination, assignment, and inspection of work activities performed by custodial and building support workers.
Responsibilities include (but are not limited to):
  • Clean, dust, and wipe fixtures, furniture, floors, surfaces, walls, and windows. Sweep, mop, and vacuum floors. Strip, clean, buff and apply floor cleaners, sealers, and finishes to hard surface floors. Vacuum, spot clean, and extract carpets.
  • As assigned, oversee and inspect the work of a group of custodial workers and/or building support workers. Ensure tasks are performed and completed according to established schedules.
  • Assist supervisor with ongoing equipment, chemical, and process training of custodial workers and building support workers.
  • Respond to tenant needs and requests. Report building damage or the need for building repairs. Report and respond to emergency calls for custodial assistance.
  • Work outside to remove snow, ice, and debris from entrances, steps, and sidewalks using various tools and products—clean exterior windows as directed.
Conditions of Employment
  • This position is non-exempt and eligible to receive overtime in accordance with Fair Labor Standards Act (FLSA). This position is subject to overtime (both scheduled and unscheduled).
  • This position may work a non-traditional schedule, typically weekends and holidays.
  • Flexibility in scheduling and availability to accommodate special events, emergencies, and/or unscheduled work assignments, which typically include working weekends, and holidays.
  • This position has been designated as essential and may require reporting to work when the university is officially closed.
  • Maintain a valid driver’s license.
  • This position requires successful completion of Van Safety Training within the first ninety days of employment, subject to availability. Compliance is required with the university’s Vehicle Use Policy.
Essential Designation Yes
FLSA Non-Exempt
Position Restricted? No, this is a continuing E&G funded position
Position Term 12 month - Continuing
Position Months
Required Qualifications
  • Valid Driver’s license.
  • Experience working in a custodial position.
  • Knowledge of cleaning agents, with the ability to use or learn to use cleaning chemicals and agents, including dilution and dispensing systems.
  • Good interpersonal communication skills, with the demonstrated ability to read, write, and effectively communicate with others and follow oral and written instructions.
  • Familiarity with powered and non-power cleaning tools, with the ability to operate powered and non-powered cleaning equipment.
  • Ability to stand for extended periods of time, and tolerate frequent bending, stooping, and climbing stairs. Ability to lift and carry objects up to 50 lbs.
  • Ability to work outdoors in temperatures below 32 degrees and above 90 degrees.
  • Personal protective equipment will be required during specific work duties as determined by the department.
Preferred Qualifications
  • High School Diploma or equivalent.
  • Demonstrated knowledge of commercial cleaning practices, including floor and carpet care. Commercial cleaning experience is a plus.
  • Working knowledge of computers, with basic proficiency in a variety of applications and or systems.
  • Ability to coordinate and oversee the work of others.
  • Experience in training and overseeing the work of others.
Is the position remote work eligible? Not eligible
Remote Work Disclaimer
Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
Advertised Pay Range Up to $35,000
Advertised Pay Range Statement
University Salary Range U02
Benefits Summary Statement
William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).
Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https://www.wm.edu/offices/uhr/benefits/index.php?type=none
Job Open Date 11/17/2023
Review Begin Date
Job Close Date
Open Until Filled Yes
Special Application Instructions
Background Check Statement
William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
EEO Statement
William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

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