Crisis Response Specialist

Apply now Job no:535802
Work type:Staff
Location:Northridge
Categories:Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time, Safety

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun .

Major Duties

Under general supervision, the Crisis Response Specialist performs a variety of public safety support, and community service functions in and off the CSUN campus with an emphasis on mental health crisis response. The incumbent co-responds with a mental health professional and, if necessary, a police officer in and off the campus.

• Provides general assistance with crisis intervention response and support services for those in need of mental healthcare.
• Assists police officers responding to mental health situations, as appropriate and as directed; may be called upon to accompany/assist police officers with providing support to individuals who are neurodivergent.
• Refers students to the Program Coordinator for student conduct violations or appropriate student conduct staff member for conflict resolution.
• Creates and maintains literature and web content relevant to mental health and suicide prevention education resources and awareness. Conduct outreach presentations at new student orientation and campus tabling events.
• Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/7ewir9gngfwk4zbxuusr1efwe2k49w5m

Qualifications

• High school diploma or equivalent and six months to one year of related experience.
• Degree in Psychology, Social Work, Crisis Response, Behavioral Health, or related field is preferred.
• Must successfully complete training in Defensive and De-Escalation Tactics, Threat Assessment, training for Intervention Procedures (TIPS), Mental Health Crisis Response/Intervention, and Clery Act within six months of employment
• LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER’S LICENSE.

Knowledge, Skills, & Abilities

• Ability to: learn applicable procedures and regulations related to crisis response and public safety; handle and maintain confidential information and documents; recognize and respond appropriately to potential hazardous situations; observe and recall details and incidents; write standard incident reports clearly and concisely; communicate in a helpful, effective, and professional manner; as well as being clear and concise under stress and non-stress situations; interact effectively with a diverse group of individuals within the campus community, general public, and law enforcement profession; handle sensitive situations with tact and confidentiality; work independently and utilize sound judgment; maintain a professional and impartial stance in all situations (especially emergencies); accept instructions and direction from superiors positively and dependably; prioritize tasks and independently organize available work time to meet assigned responsibilities; problem-solving and conflict-resolution skills; good customer service skills.

Pay, Benefits, & Work Schedule

• The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
• Classification: Community Service Specialist / 8820  / 2
• The anticipated HIRING RANGE: $3613 - $4445 per month, dependent upon qualifications and experience. The salary range for this classification is: $3613 - $5672 per month.
• HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings  
• This is a Regular position with a one-year probationary period. 
• No content is listed in the posting regarding telecommuting

General Information

• Applications received through March 21, 2024 will be considered in the initial review and review of applications will continue until position is filled.
• This position is a sensitive position as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan).
• A thorough background investigation (including criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
• The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101

Advertised:Mar 08, 2024 (9:00 AM) Pacific Standard Time
Applications close:Apr 04, 2024 (11:55 PM) Pacific Daylight Time