Crisis Counselor - UIC Counseling Center

University of Illinois, United States

Updated: about 2 months ago
Location: Chicago, ILLINOIS

Crisis Counselor - UIC Counseling Center

Hiring Department: UIC Counseling Center

Location:  Chicago, IL USA

Requisition ID: 1023452

Posting Close Date: 4/8/2024

About the University of Illinois Chicago

UIC is among the nation’s preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent “Best Colleges” rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

Description:

Position Summary
This position will coordinate and provide crisis and triage services for students seeking or needing clinical services of the Counseling Center. Position will have primary responsibility to assess students presenting to the Counseling Center in apparent urgent distress/crisis, coordinate initial clinical disposition, and implement necessary follow-up including coordination within the Counseling Center and with other campus and community mental health providers, case managers, and stakeholders.

Duties & Responsibilities

  • Provide crisis intervention services in the Counseling Center (CC) and other clinical access services as assigned.
  • Monitor high-risk triage appointments at the CC and conduct timely evaluations and management of students who screen positive for suicide risk.
  • Follow up to ensure that clients are appropriately assessed, successfully referred, and pursuing treatment recommendations.
  • Provide internal consultation to staff about aspects of client management.
  • Coordinate and participate in rotating protocol for after-hours coverage in response to contracted after-hours crisis counseling vendor.
  • Oversight for and coordination of documents and their dissemination as received from after-hours crisis counseling vendor.
  • Initiate Voluntary and Involuntary Hospitalization Procedures, as needed.
  • Document clinical contacts using electronic record keeping software (Titanium Schedule).
  • Consult with parents, treatment providers, faculty, academic deans, residence life staff, off-campus counseling services, other campus offices and students, when appropriate and with appropriate authorization, in order to provide quality care to UIC students. Make referrals to off-campus therapists, clinics, or hospitals, when appropriate.
  • Under the direction of the Associate Director for Clinical Services, create and coordinate triage coverage/case management services and supervise case manager.
  • Provide training and onboarding experiences to trainees and new staff about triage procedures, provision of triage services, and hospitalization procedures.
  • Train and collaborate with CC support staff to optimize their participation in emergency/triage assistance.
  • Participate in providing educational, outreach and prevention programs originating from the Center.
  • Perform other related duties and participate in special projects as assigned

    • Qualifications:

    Minimum Qualifications

    • A Minimum of a Master’s or advanced degree in counseling/psychology/social work.
    • Licensed as a clinical professional counselor, social worker, or psychologist in the State of Illinois.
    • Demonstrated knowledge and experience working with complex health insurance plans and managed care companies.
    • Demonstrated experience and ability to work as part of a highly cohesive and interdisciplinary team.
    • Demonstrated competency and extensive experience in crisis intervention and consultation with collateral parties within multi-layered and complex systems.
    • Experience with and commitment to working with clients from diverse backgrounds.  

    Preferred Qualifications

    • Have past experience (1-3 years post-graduate) in a university counseling center, supervision of Masters and doctoral level psychology graduate students in an APA accredited site.
    • Demonstrated understanding and experience with college student developmental theory from undergraduate through graduate/professional levels.
    • Demonstrated experience and facility with an electronic records management system, databases, and other technology to aid in the provision of clinical services and administration.
    • Bi-lingual Spanish preferred.  

    The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

    The university provides accommodations to applicants and employees. Request an Accommodation


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