Coordinator Senior - Housing Facilities

72288BR

Campus: Polytechnic

Coordinator Senior

Job Description

The Coordinator Senior of Facilities Management is responsible for managing physical housing facilities, the agreement between Facilities Management and University Housing, and vendor relationships and performance.

This position is located at the Polytechnic Campus in East Mesa, and collaborates with cross-functional leadership teams to provide support and facilities management expertise to University Housing, and mentors student and professional staff working in the community. This position provides exceptional, proactive customer service to students and campus partners

Department Name

University Housing Facilities

Full-Time/Part-Time

Full-Time

VP Code

EDUC OUTRCH & STDT SVCS

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$43,100 - $49,398 per year; DOE

Close Date

12-October-2021

Essential Duties

• Serve as “Customer’s Representative” to advocate on behalf of and represent University Housing interests in cross-departmental engagement, including Public-Private Partnerships (P3s) and other relationships
• Principal interface with Facilities Management - Residential Facilities and/or 3rd Party vendor(s)
• Conduct regular inspections of facilities, resolve maintenance issues, propose facility improvements, initiate repair requirements to maintain healthy, safe, and sustainable learning environment with consideration to budget and environmental constraints
• Ensure successful completion of repair/preventive maintenance requirements, as well as the resolution of trouble calls and escalations
• Manage and coordinate the activities of contractors to ensure projects are completed within time, cost and quality constraints
• Track work requests, insurance claim work, repair schedules, resident dislocation due to facility-related issues
• Oversee room turn readiness program; and/or coordinate with 3rd party vendor(s) to effectively project manage
• Manage facility inspection program; and/or coordinate with 3rd party vendor(s) to effectively project manage
• Coordinate room damage information between University Housing & Facilities staffs
• Oversee furniture program: move coordination, inventory, condition and coordinates repairs as necessary
• Provide guidance and direction to assigned student staff, including initial training & orientation; refresher training; performance feedback to Director of Housing Facilities with requirements prioritization; project management; purchasing & vendor administration
• Implement policies and procedures to improve the department’s operations
• Primary contact with Facilities Management locksmith and 3rd party vendor(s) (where applicable) for rekey requests

Days and Schedule: Monday – Friday, 8:00 am – 5:00 pm with extended hours as needed; this position serves as a resource to on-call staff outside of typical business hours.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND five (5) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of related experience (5 years)
• Evidence of effective communication skills
• Experience in multi-unit/multi-family housing in a campus environment or setting
• Experience in explaining residential services, policies, rules, and regulations
• Experience with a residential management system (e.g., RMS, StarRez, YARDI)
• Experience with computerized maintenance management systems (e.g., TMA)
• Experience in budget management and financial reconciliation
• Experience working in a higher education environment for at least two years
• Experience with managing multiple projects and meeting deadlines under pressure in a fast paced environment
• Experience in developing database queries and interpreting results
• Experience with Microsoft Office applications (Word, Excel, Outlook, and Access)
• Experience in work that requires organization and attention to detail
• Experience in constructing and facilitating training for different levels of staff
• Experience managing key tracking systems

Working Environment

• Sit or stand for prolonged periods of time.
• Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.
• Position may work nights and weekends and travel to support duties and operational functions on all campuses.
• Walk throughout campus for meetings or events, regardless of the weather conditions.
• Lift up to 35 pounds.
• Supervise staff and students.
• Work collaboratively across various departments within the University as well as with diverse populations and groups.
• Use critical thinking to make decisions and/or analyze data.
• Communicate effectively both orally and in writing.

Department Statement

The mission of University Housing is to create living and learning environments that promote academic excellence, foster personal development and enhance the university experience for a diverse population. ASU University Housing currently houses nearly 18,000 students on all four campuses. In support of the University's philosophy of access, excellence, and impact, University Housing promotes academic success and student learning, supports the development of community among our residents, provides student-centered processes and services, and develops and maintains quality accommodations. The departmental vision is to become the premier housing and academic support services program in the nation.

This position is located at the Polytechnic Campus which offers an easygoing atmosphere where creativity and ambition flourish. The Polytechnic campus is a nexus for studies in interdisciplinary sciences, engineering, management, technology and education. Industry partnerships are key to the campus’ distinctive course offerings, which provide opportunities for project-based learning within advanced laboratory spaces. Specialized equipment for hands-on exploration includes simulators for flight and centers for consumer behavior research, semiconductor fabrication, comprehensive commercial printing and design services, and on-demand digital manufacturing. The expansive Polytechnic campus incorporates a major regional airport yet maintains the ambiance of a small, self-contained community by offering family housing, a freshman residence hall, dining facilities and a student recreation center.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/relocation-services .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.