Coordinator of Supplemental Instruction

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How to Apply

To apply for this position, a cover letter of no more than two pages is required and must be attached as the first page of your resume in a single PDF document. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

The Comprehensive Studies Program (CSP) seeks a highly motivated and student-centered professional to serve as Coordinator of Supplemental Instruction. The Coordinator manages all aspects of CSP's Peer Academic Support Program during the regular academic year and spring and summer terms. This includes day-to-day operations, program development, and the recruitment, training, and supervision of approximately 30 student staff members during the regular academic year.

In addition to their work with academic peer leaders during the regular academic year, the Coordinator will be responsible for leading the hiring and initial onboarding of 30-35 course assistants for the Summer Bridge Scholars Program (SBSP). During the 7-weeks of SBSP, the Coordinator will collaborate with and provide ongoing support to the course-specific Course Assistant Coordinators to ensure alignment with the mission and values of our academic peer support program. 

What You'll Do

About Supplemental Instruction in CSP

One of the longest-running resources CSP provides, the Peer Academic Support Program (formerly, CSP tutoring) provides students with one-on-one and group peer academic support in a wide range of subject areas, including mathematics, computer science, foreign languages, economics, and other social science courses. Most academic peer leaders - our term for peer tutors -are undergraduate students who have excelled in the courses they support. Their training centers active learning, student agency, and an equitable approach to instruction, encouraging student staff to engage their peers as co-learners. Academic peer leaders provide CSP students with weekly one-on-one support in upwards of twenty different courses. Experienced staff also offer weekly drop-in support hours in high-demand subjects such as Spanish, computer science, and mathematics. Along with coordinating peer tutoring, the Coordinator also oversees the CSP/Kaplan Scholarships, offering free test preparation in GRE, MCAT and LSAT to around sixty CSP students each year.

The Coordinator will work with CSP's Management Team, which consists of the CSP Leadership Team, the Coordinator of New Student Initiatives, and the Coordinator of Student Success Programming. A breakdown of their work with each constituency in CSP is bulleted below: 

• The Coordinator will work with the Associate Director for Teaching and Learning to provide CSP students with academic support through innovative and accessible peer-led learning models that align with CSP's teaching mission; 
• The Coordinator will work with CSP faculty to develop co-curricular academic support events including roundtables, colloquia, panel discussions;
• The Coordinator will work with CSP advising to strengthen student success programming across CSP, including the development and facilitation of study groups.
• The Coordinator will, through their leadership of the management and assessment of data connected with student usage of peer-led academic support in CSP, including student survey responses, provide regular feedback to the CSP leadership team on the experiences and outcomes of CSP students using our academic peer support services.

Who We Are

About CSP

Forged out of three decades of organized, direct action led by the Black Action Movement (BAM), the Comprehensive Studies Program (CSP) is a learning community and academic unit serving over 3,000 undergraduate students annually, many of whom identify with populations that have been historically underrepresented in U.S. higher education. CSP students are identified through the highly selective U-M admissions process and are the top students in their home communities. First-time first-year and transfer students are admitted to CSP in the spring, summer, fall, and winter terms. Students who are not admitted to CSP may choose to become a CSP affiliate at any point in their undergraduate career.  

CSP sits within LSA's Division of Undergraduate Education and provides comprehensive academic support to U-M students. This includes a multidisciplinary curriculum, holistic academic advising, academic and co-curricular programming, the Summer Bridge Scholars Program, and student support services that utilize high-impact, inclusive practices to encourage student agency and engagement.

As an academic program rooted in student activism and coalition building in the service of educational and social transformation, CSP's mission is three-fold: 

• To foster a supportive learning community that empowers students to take ownership of their learning, and be leaders in and beyond the university
• To advocate for the recruitment, matriculation, and persistence of minoritized student populations
• To be leading practitioners of anti-racist, inclusive, and accessible education

Learn more about CSP at www.lsa.umich.edu/csp .

Responsibilities*

Supervision and Administrative Leadership: 50%

• Supervise 30-40 academic peer leaders during the regular academic year
• Recruit, hire, and onboard all peer instructional staff, including academic peer leaders and 30-35 course assistants during the Summer Bridge Scholars Program. 
• Match students to academic peer leaders. This includes the daily monitoring of email and SharePoint. 
• Lead the development of curriculum, training, and professional development programming for CSP's peer-led academic co-curriculum, and manage electronic resources available to all of our peer instructional staff.
• Serve on CSP's Management Team to ensure alignment between CSP's teaching mission and co-curricular academic support programming, and to ensure that all constituents in CSP (advising, leadership, and teaching and learning) are updated on academic peer support processes and outcomes
• Represent CSP in college-wide co-curricular initiatives, such as the Tutor Summit, and in other forms of outreach to campus partners and external constituencies
• In collaboration with other constituents in CSP who support student staff, develop workshops and other professional development opportunities for our peer instructional staff. 
• In collaboration with faculty, advisors, and residential staff, develop academic support programming for our living-learning programs (SBSP and BSP). 
• Plan and run a one-hour biweekly staff meeting for all peer-instructional staff 
• Recommend, implement, promote, and evaluate program initiatives

Academic Support Programming Coordination: 30%

• Update and maintain the CSP Canvas site for Peer Academic Support with training materials and modules, handouts, and more for academic peer leaders and course assistants.
• Coordinate all aspects of academic support programming associated with our courses, including roundtables, faculty-student events, workshops, and colloquia designed by the Associate Director for Teaching and Learning and CSP faculty
• Collaborate with the Advising Student Success Initiatives team and relevant faculty members on the development and facilitation of CSP study groups
• Collaborate with other peer-learning centers on campus, including the Science Learning Center and the Peer Writing Consultant program in the Sweetland Center for Writing
• Develop working relationships with CSP faculty, and faculty who teach CSP sections of courses, to access teaching resources from these areas and leverage this expertise for the benefit of our peer-instructional staff 
• Develop, in coordination with faculty and advisors, course-specific academic support material to optimize student learning in and outside of the classroom

Manage CSP Test Prep Program: 10%

• Manage $50,000 budget for Test Prep Program
• Liaison with Kaplan and other programs 
• Lead the advertisement of test prep programming
• Lead the application review for test prep programming
• Communicate with applicants for test prep programming
• Prepare annual reports for CSP Leadership

Evaluation and Ongoing Program Development: 10%

• Oversee the collection, analysis and reporting of data from student feedback on co-curricular programming 
• Maintain current knowledge of peer program practices, benchmarks, and new developments. 
• Work with other academic peer support units on campus to establish best practices (SLC, SWC, Math Lab, Physics Help Room, ELC, etc.)
• Conduct exit interviews with peer-instructional staff 
• Analyze current student needs and streamline processes to meet those needs
• Produce year-end and other reports

Required Qualifications*

• A Master's degree in higher education administration, student services, education, mathematics, psychology (particularly, as relates to college-level learning), or relevant field, or commensurate work experience
• Minimum three-year successful track record of administering undergraduate academic support programs, such as supplemental instruction or similar collaborative learning program, peer tutoring, peer mentoring or working in a related role such as teaching, advising, etc.
• Ability to develop and implement short, medium and long-range plans to meet program needs
• A strong commitment to diversity, equity, inclusion, and accessibility, including experience working with students from diverse backgrounds and identities and knowledge of student retention programs
• Experience supervising regular professional staff and/or student staff
• Exceptional organizational and management skills with demonstrated program coordination skills
• Demonstrated ability to balance independent and collaborative work; ability to set own deadlines and prioritize multiple tasks
• Ability to maintain integrity of confidential materials and student information

Desired Qualifications*

• Teaching, academic advising, and/or curriculum design experience preferred
• Ability to influence and negotiate with constituents for the benefit of the organization
• Highly skilled in Microsoft applications, including Excel, Word and PowerPoint
• Demonstrated skill in facilitation, leadership and collaboration

Additional Information

As one of the world's great liberal arts colleges, LSA pushes the boundaries of what is understood about the human experience and the natural world, and we foster the next generation of rigorous and empathetic thinkers, creators, and contributors to the state of Michigan, the nation, and the world.

To learn more about diversity, equity, and inclusion in LSA, please visit lsa.umich.edu/lsa/dei . 

To learn more about LSA's Mission, Vision and Values, please visit lsa.umich.edu/strategicvision . 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.