Coordinator of Residential Student Success

The Coordinator of Residential Student Success provides leadership for residential student success initiatives and outreach. This position will collaborate with units within the Division of Student Engagement and Success and various units across campus to lead initiatives and outreach efforts focused on supporting residential students. The coordinator and their team (i.e., graduate student staff and undergraduate student staff) will monitor, follow-up with, and provide support to residential students about various possible barriers to academic progress (e.g., early alerts, midterm alerts, other academic notifications). The coordinator is responsible for developing trainings and resources for staff within the Office of Residence Life related to student initiatives and outreach efforts. This individual is also responsible for overseeing all aspects of the Resident Student Success Mentor (RSM) program, initiatives associated with the SMART program (Students of Color Mentoring, Aiding, Retaining, Teaching), and the Generation Falcon program. 

Provide leadership and oversight for residential student success initiatives
Develop, coordinate, implement, and track residential student success initiatives that promote retention and persistence. Manage outreach to residential students about academic progress and retention. Collaborate with campus partners to create programs, initiatives, and resources that support residential student success. This includes serving on various student success working groups and committees such as the Early Intervention Team. 
Lead all aspects of the Resident Student Success Mentor (RSM), initiatives associated with the SMART program (Students of Color Mentoring, Aiding, Retaining, Teaching), and the Generation Falcon program
Design, plan, and manage all aspects of the three residential-specific student success programs. This includes managing the day-to-day operations for all three programs and ensuring alignment with Division of Student Engagement and Success and institutional retention and student success initiatives.
Supervision
Provide direct supervision, evaluation, and professional development support for the two graduate assistants associated with the residential student success programs and initiatives. Provide direct and indirect supervision to undergraduate student staff from RSM, SMART, and other residential programs directly associated with the position. 
Assessment  
Complete regular review and evaluation of all programs and initiatives associated with residential student success. Collaborates with the Student Success Analytics and Technology area within the Division of Student Engagement and Success to ensure residential success initiatives are utilizing all technology platforms (i.e., EAB Navigate and Power BI) available. Identify and research best-practice strategies to continually improve initiatives.
Other duties as assigned.

The following Degree is required:  

• Bachelor's Degree. Degree must be conferred at time of application.

The following Experience is required:

• 1 year of experience working in a housing or residence life operation

The following Experience is preferred:

• 1 year working with retention initiatives

• 2 years of supervision

Knowledge, Skills, Abilities

• Knowledge of college student development, multicultural, and social justice theories and trends

• Knowledge of academic, leadership, and diversity issues and programming

• Knowledge of retention issues and trends

• Knowledge of college student development theory

• Experience in developing and facilitating workshops, and in retention and diversity 

• Knowledge of residence hall operations

• Experience with undergraduate, graduate, and or professional staff supervision

• Experience planning, developing, managing and reconciling budgets

• Prior work with crisis management, university crisis teams, and student conduct

• Excellent interpersonal and written communication and administrative skills and a demonstrated desire to work with diverse individuals and groups

• Experience with recruitment, training, and selection of staff

• Experience with student organization advising

• Knowledge of academic, leadership, or diversity programming, theory, and trends

• Ability to work on several projects concurrently 

• Basic computer skills, budget management skills, and creative problem solving

Deadline to apply:  The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by July 25, 2024.   

Bowling Green State University is an Affirmative Action/Equal Opportunity Educator and Employer . We are committed to a multicultural environment and strongly encourage applications from women, minorities, veterans and persons with disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421 or email [email protected] .