Coordinator of Community Engagement

Type of Appointment: Full-Time, Probationary 

Job Classification: Student Services Professional III 

Anticipated Hiring Range: $5,025 - $5,736 per month ($60,300 - $68,832 annually) 

Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified. This position serves after-hours on-call support to the Area Coordinator on duty on a rotating schedule. 

Recruitment Closing Date: April 18, 2024

 

THE DEPARTMENT:

This position is part of the Residence Life Team (RLT) within University Housing Services (UHS). RLT is responsible for developing and delivering services and programs in a residential experience that ensures residents' well-being and personal development while contributing to retention and academic success. This unit is responsible for establishing policies and procedures in the residential facilities, individual contact with residents, advising and facilitating student government, administering conduct, intervening in crisis, developing educational and programmatic efforts, and coordinating the safety and security of residents.

 

DUTIES AND RESPONSIBILITIES: 

Community Development:

• Prioritizes diversity and inclusion as essential components of our organizational culture and business success.
• Serve as on-call after hours support to the Area Coordinator on duty on a rotating schedule.
• Oversee community programming efforts including welcome week and year-round programming.
• Lead the work of the student event Leads. Develop and execute preventative programming and educational campaigns.
• Annually lead the Student Leader training process.
• Develop and oversee the delivery of leadership development programs and workshops for student leaders, and residents.
• Coordinate and deliver educational programs and initiatives related to issues such as leadership development, sense of belonging, and conflict resolution. 
• Work closely with campus partners to identify opportunities for collaboration and to ensure that residence life programs and initiatives are aligned with broader campus goals and initiatives.  

 

Administrative and Policy Interpretation and Fiscal Responsibilities:

• As member of the Residence Life Team, participates in team planning of a comprehensive residential life program. This includes upholding the departmental mission with the Director of Residence Life; reviewing residential policies and procedures for annual housing agreement (student lease) developing and refining departmental programs (i.e., leadership training, student conduct, CollegeTheme Communities, academic initiatives, theme housing and multicultural programs, etc.) and assisting with the implementation of operations procedures.
• Maintains thorough knowledge of and enforces University policy, UHS policy and UHS Housing License Agreement for residential students.
• Responsible for understanding the expectations of professional staff, student leaders, front desk attendants, elected members of individual hall councils for each building/community, Inter-Hall Council (IHC), National Residence Hall Honorary (NRHH), and residential students.
• Assist in facilitating administrative operations of the department.
• Assists with annual national search for professional staff.
• Makes recommendations for hire and provides evaluative input to the Director of Residence Life.  

 

Campus Collaborations, Committee Involvement (for both University and Department) and Additional Responsibilities:

• Collaborates with departments on campus (such as the Care Center, Associated Students, Inc., Student Engagement, Leadership and Success, Center for Civic Engagement, Disability Resource Center, Centers for Transformation, Retention, Equity and Empowerment (TREE), etc.) to promote multi-cultural and leadership events on campus and in UHS.
• Collaborates with campus departments regarding student development, retention, multi-cultural education, health, and academic advancement.
• Chairs or participates in a number of university and departmental committees.
• Serves as liaison with Student Affairs, Administrative Affairs, University Advancement, Academic Affairs departments, and Alumni Affairs.
• Supports University cooperative efforts that meet the needs of residential students.
• Assists in supporting University efforts to maintaining a safe, secure, and healthy campus (related to COVID19).
• Assist in additional projects and tasks as needed based on needs of departments and occupancy.

 

 

QUALIFICATIONS:

• Valid California driver's license and auto insurance
• Graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.
• Three (3) years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the two years of experience for positions with a major responsibility for professional career or personal counseling.
• Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

 

 

PREFERRED EXPERIENCE: 

• Three (3) years professional full-time experience in student housing, residence life, or a Student Service program is preferred. Master’s Degree preferred.
• Experience in working in a living and learning environment with increased responsibilities in leading a residence life staff.
• Individuals who have demonstrated interest in building a community which fosters appreciation of inclusion and diversity among residents and staff is required, as are individuals who add vitality, innovation, perspective, and creativity to the program.
• Experience participating in emergency, on-call capacity high level crisis management, procedures, and follow-up protocols.
• Applications from individuals in historically under-represented groups based on physical ability, ethnicity, age, gender, religious preference, or sexual orientation are strongly encouraged. General knowledge of the personal and social problems typically encountered by college students preferred.
• Working knowledge of group dynamics and needs preferred.
• Ability to relate to the present-day population of college students preferred.
• Skills in developing and implementing an integrated multicultural perspective in education, cultural, and social programs and activities preferred.
• Working knowledge of practices, procedures, and activities of a University Housing department preferred.
• Ability to advise a diverse student population individually and in groups preferred.
• Ability and skill to co-instruct a class, create a syllabus, and objectively assess progress in work preferred.
• Ability to read and write at a level appropriate to the duties of the position preferred.
• Ability to perform arithmetic computations where required preferred.

 

 

Equity, Diversity, and Inclusion

At Cal Poly Pomona, we are committed to the urgent and ongoing work of creating and sustaining an inclusive campus where all students, faculty, and staff are welcomed, respected and can flourish to achieve their dreams of success.  

We believe diversity strengthens community. Cal Poly Pomona proudly holds designations as both a Hispanic-Serving Institution (HSI) and an Asian American and Native American Pacific Islander-Serving Institution (AANAPISI). In 2022, the campus launched the Black Thriving Initiative recognizing that Cal Poly Pomona’s future as a university must be linked to the success of its Black community.

More information about our campus initiatives can be found on the Office of Inclusive Excellence’s website . 

 

Out of State Work

The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.   The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ .

 

Background Check

Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ .

 

CSU Classification Salary Range

This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $5,025 and maximum $7,159 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.

 

Employment Eligibility Verification

Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

 

Child Abuse/Neglect Reporting Act (CANRA) 

The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ .

 

Security & Fire Safety 

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf.

 

Pay Transparency Nondiscrimination

As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.  For more information, see the Pay Transparency Nondiscrimination Provision poster .

 

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at [email protected] . For more information, go to Employment Notices .

 

Equal Employment Opportunity

Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status.  We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement .

 

Other Notices

For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page.