Coordinator, Memberships and Outreach

This position is 100% on campus

Hourly Rate: $20.68/hr. or higher, commensurate with experience and/or education 

JOB SUMMARY 

The Coordinator, Memberships and Outreach coordinates outreach and membership efforts for Sports and Fitness, including the strategy, tracking, reporting, and outreach at UHD. The Coordinator is responsible for member recruitment, engagement, and retention strategies, developing membership drives and campaigns, creating and leading outreach events, and tracking/reporting memberships.

DUTIES 

• Assists in implementing a variety of outreach programs and events at UHD and, at times, our satellite locations
• Collaborates on events/programs with departments across campus and Sports and Fitness program areas
• Collaborates with the Director and Associate Director to host and create Sports and Fitness camps
• Develops, implements, and leads Sports and Fitness member recruitment, engagement, and retention strategies
• Leads the peer health education program for holistic well-being to conduct outreach programs
• Tracks and reports membership numbers
• Coordinates with marketing to develop membership drives and campaigns to increase memberships
• Creates and implements special events, Fitness on the Go events (lunch & learns, stretch breaks, group fitness classes for departments/organizations), and promotional activities
• Supervises the university mascot EdUGator

MARGINAL DUTIES 

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES 

Direct Reports:

• Supervises student workers

Delegation of Work:

• Regularly assigns work to subordinate(s)

Supervision Given:

• Supervises the work of student employees

KNOWLEDGE, SKILLS, AND ABILITIES 

Knowledge:

• Knowledge of the principles of customer service and the related trends, issues, and accepted practices

Skills:

• Good technical skills, including proficiency in MS Office
• Strong analytical and problem-solving skills
• Excellent customer service, interpersonal, and communication skills

Abilities:

• Ability to assign work and supervise others
• Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

WORK LOCATION AND PHYSICAL DEMANDS 

Primary Work Location:

• Works in an office environment, lobby customer service island, or reception area

Physical Demands:

• Work is performed in a typical interior work environment that does not subject the employee to any unpleasant elements
• The individual has discretion in relation to walking, standing, etc., and has minimal exposure to physical risks

EEO/AA

Required Education:

• Bachelor's degree

Required Experience:

• Minimum of three (3) years of related job experience

License/Certification:

• None required

PREFERRED QUALIFICATIONS 

• One (1) year of leadership/supervision experience
• Higher education experience

About University of Houston Downtown

Celebrating its 50th anniversary in 2024, the University of Houston-Downtown (UHD) is the second-largest university in Houston and has served the educational needs of the nation’s fourth-largest city since 1974. As one of four distinct public universities in the University of Houston System, UHD is a comprehensive, four-year university led by President Loren J. Blanchard. Annually, UHD educates approximately 14,000 students, boasts more than 66,000 alumni, and offers 45 bachelor’s degrees, 12 master’s degrees, and 19 online programs within four colleges: Marilyn Davies College of Business, College of Humanities and Social Sciences, College of Public Service, and College of Sciences and Technology. UHD has one of the lowest tuition rates in Texas.

U.S. News and World Report ranked UHD among the nation’s Best Online Bachelor’s Programs for Applied Administration and Best Online Master’s Programs in Criminal Justice, as well as a Top Performer in Social Mobility. The Wall Street Journal/College Pulse ranked UHD one of the best colleges in the U.S. for its 2024 rankings, with notable distinctions:  No. 1 for diversity (tied) and No. 3 for student experience. TheStockWatcher.com called UHD a “notable institution providing high-quality online MBA programs. … UHD ensures that its graduates are well-prepared to succeed in their chosen career paths.”

UHD is one of the four distinct and separate components of the University of Houston System, which also includes the University of Houston, University of Houston-Clear Lake, and University of Houston-Victoria. Instructional Sites operated by UHD are University of Houston-Downtown Northwest, University of Houston-Downtown at Lone Star College Kingwood, and University of Houston-Downtown at Lone Star College CyFair.

The University is designated as a Hispanic-Serving Institution, a Minority-Serving Institution, and a Military Friendly School. For more information on the University of Houston-Downtown, visit uhd.edu.

The University of Houston - Downtown is an Equal Opportunity/Affirmative Action institution and recognizes protected classes of race, color, sex (including pregnancy), genetic information, religion, age (40 and above), national origin, disability, veteran status, sexual orientation, gender identity or status, and gender expression as required by federal law. Veterans and persons with disabilities are encouraged to apply.