Coordinator, Maintenance Services

Marquette University, United States

Updated: 3 months ago
Location: Milwaukee, WISCONSIN
Job Type: FullTime

Posting Details
Posting Details


Posting Number NA01294

Position Information


Position Title Coordinator, Maintenance Services
State WI
Employment Status Full Time
Position Status Regular
If Limited Term (End Date of Assignment, Project, or Grant)
Position Type Staff
Job Family Facilities Maintenance, Planning, Engineering, and Construction
Position Overview
Marquette University Department of University Facilities Planning & Management (FP&M) provides support to the university community through the maintenance and management of all university facilities and grounds as well as planning and execution of capital projects. Our mission is to provide a safe, clean, healthy, comfortable environment for students, faculty, staff and visitors to our campus. The over 200 employees in our department take great pride in caring for the physical assets of our university.
The Coordinator, Maintenance Services is responsible for assisting the Maintenance and Facilities Services Leadership Team in delivering a top-notch physical environment to the university. This includes detailed coordination between FP&M, the Division of Student Affairs (specifically the Office of Residence Life and Conference Services) and external vendors to plan and execute the summer turnover and conference services programs within the university owned residence halls and apartment buildings. Additionally, the Coordinator will assist Service Managers on day-to-day operations within university owned buildings with specific attention to facilitating the needs of students within university owned housing. The coordinator will assist Service Managers in organizing and executing special projects. They will also be responsible for detailed and frequent communication/coordination with assigned internal university customers as the needs of the department dictate.
Duties and Responsibilities
1. Collaboration with Service Managers
a. Assist with specific projects under the direction of Service Managers. This can include but is not limited to maintenance and repair projects, physical space inventories, and review and assessments of building conditions.
b. Create and execute project plans utilizing internal shops and/or external contractors. Organize and direct work as needed. Provide ongoing feedback and follow up as needed to internal customers and project teams.
c. Attend Maintenance Shop Meetings to provide assistance with ongoing projects within Mechanical Maintenance and General Maintenance teams.
2. Monitors ongoing physical operations of assigned university owned facilities
a. Through regular building tours, and in collaboration with Assistant Directors and Service Managers, inspects cleaning and maintenance activities and work. Coordinates functions with Facilities Planning and Management to achieve effective programs and schedules. Takes corrective actions to insure effectiveness of work.
b. Authorizes repair work and the purchases related to these repairs whether as individual or as standing purchase orders.
c. Recommends short and long-range plans for physical improvements of all facilities and of the major equipment within the facilities.
3. Function as a liaison to the Office of Residence Life and Conference Services to enhance understanding of, and response to, residential facilities
a. Works in conjunction with the Office of Residence Life to improve the delivery of services to students living in university owned housing.
b. Provides ongoing training and support to professional Residence Hall Director group in the areas of facilities maintenance and management.
c. Assists with training of Facilities Manager group both during summer training and ongoing through academic year.
d. Prepares schedules and plans summer turnover work in conjunction with multiple maintenance shops and outside contractors to achieve effective work including paint, carpet/flooring, mattress and furniture replacement and repair.
e. Directs the readiness portion of the summer conference program including room cleanliness, room set-up, key preparation and packeting, room turnover, linen management, luggage storage and supplying students for front desk staffing.
f. Schedules, tracks, and follows up on progress of facilities related projects occurring in on-campus housing.
g. Presents weekly reports and updates to Office of Residence Life professional staff regarding residential facilities
h. Provides ongoing information and communication regarding facilities projects in and around university-owned housing that may affect the department.
4. Supervises the Student Operations Crew (Academic Year and Summer)
a. Schedules and coordinates the efforts of 10-12 students working in the area of building facilities and physical plant operations (academic year).
b. Hires, trains, and supervises student staff. Makes staff available to other service areas as needed.
c. Oversees the day-to-day activities of Summer Crew including supervising 35-40 student workers, scheduling tasks, training students, directing resources and efforts to complete summer turnover process and assisting with summer conference needs; in conjunction with mechanical maintenance, general maintenance, and custodial operations.
d. Selects, works closely with and develops 6-8 students for increased leadership as it relates to facilities management.
e. Approves timesheets, time off, and monitors payroll for student employees.
5. Serves within the weekend on call rotation with other Service Managers and Coordinators. Assists as needed in emergency after hours response.
6. Perform other duties and responsibilities as required, assigned, or requested.
Required Knowledge, Skills and Abilities
A bachelor’s degree with 1 year of related experience or in lieu of a degree, 4 or more years of related experience.
Excellent oral and written communication skills, interpersonal skills, and the ability to work in a team-focused environment.
Strong computer competency, to include proficiency in Microsoft Office Suite, and web-based applications.
Demonstrated leadership abilities and the ability to deal with diverse constituencies.
Demonstrated attention to detail, professional attitude, and ability to maintain confidentiality.
Ability to adhere to University policies and procedures.
The scope of the job requires working in the evenings and on weekends to respond to emergency situations.
Preferred Knowledge, Skills and Abilities
2 years working in a project coordination role in higher education.
Knowledge of the principles and practices of university campus facilities management.
Knowledge of planning and administration, and current developments in campus facilities including social and environmental considerations.
Understanding of design, cost, schedule and constructability of proposed maintenance and operations projects.
Experience in an academic setting preferred.
Residence hall or student leadership experience.
Demonstrated knowledge of multiple skilled trades areas of a physical plant organization such as HVAC, electrical, carpentry, maintenance and related areas.
Demonstrated project management skills to include preparing project scopes, coordinating and monitoring contractor performance; skills in reading, interpreting, and ensuring compliance to project specifications and final design documents.
Department Facilities Planning & Management
Posting Date 12/15/2023
Closing Date
Special Instructions to Applicants
EOE Statement
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

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