Coordinator, International Students & Scholars

• Provide general information to students, faculty, and staff on ISS matters; create e-forms and letters; update and maintain International Students & Scholars (ISS) portion of Academic Affairs webpage.

• Update and maintain federal SEVIS database for incoming, enrolled, and graduating international students, including quarterly registration of F-1 students; monitor SEVIS for alerts and errors and ensure appropriate action in a timely manner.

• Serve as Primary Designated School Official (PDSO) for all dental students and residents on the San Francisco and Sacramento campuses including monthly visits to both sites in accordance with the federal requirement. Assist F-1 students with Certification of Finances SSN, driver license, and advise F-1 students on how to achieve and maintain F-1 status and alternative academic options. Assist with resolution of federal immigration issues.

• Act as Alternative Responsible Officer (ARO) for San Francisco and Sacramento campus visitor Q-1) program; advise visitors on how to achieve and maintain J-1 status, including preparation of successful visa applications, funding verification, employment authorization, and other documents required to live and work in the U.S.; interface with state and federal agencies as needed; interpret and explain U.S. immigration and labor regulations; coordinate English proficiency evaluation.

• Coordinate process related to H-1B applications with outside counsel and in accordance with federal regulations.

• Maintain F,J and H-1B files to include Department of Labor (DOL) and internal school files in accordance with federal regulations; conduct annual F-1 and J-1 orientation and OPT workshop for graduating F-1 students as required by law; provide post-graduation support of ISS: maintenance if SEVIS records; assistance with OPT processes (record EAD card information, generate new OPT I-20, respond to USCIS requests for additional information, report) OPT employer; and answer questions on immigration related issues.

• Oversee and monitor international on-campus workers and off-campus Optional Practical Training (OPT) and CPT (Curricular Practical Training) and those on OPT STEM extensions; update and maintain work and personal address information; update and monitor for H-1B Cap-Gap.

• Provide general operations support for international students and scholars at the San Francisco campus, including answering phones, receiving/ directing visitors, responding to student, faculty and staff inquiries; maintaining spreadsheets, word-processing, proofreading, copying.

• Attend professional conferences as required to remain current in the field; review, update, and communicate visa policies and procedures at San Francisco and Sacramento campuses.

• Perform all other duties as directed by the Associate Dean for Oral Health Education, including administrative and registrarial functions.

• Database administration
• Intermediate knowledge of Microsoft Word, Excel and Outlook.
• Internet search techniques.
• Principles of business letter and report writing.

• Minimum three years of administrative support.

• High school diploma or equivalent.

• Incumbent must be a citizen of the United States or lawful permanent resident in order to become a Designated School Official (DSO).

• Position is full-time, 7.5 hours per day, 5 days per week.
• Occasional weekend or evening assignments.

• SEVIS helpful.
• BANNER helpful.
• Federal immigration law and regulations helpful.
• Office 365, SharePoint, and document repository experience

• Exhibit patience and cultural sensitivity.
• Pay attention to detail and proofread/ edit own work.
• Effectively organize and manage multiple projects and assignments to meet deadlines.
• Demonstrate initiative and responsibility in the performance of job duties.
• Accurately and effectively co=unicate with faculty, students, staff, and the public.
• Maintain confidentiality.
• Ability to work independently and in a team environment.
• Use sound judgment.
• Provide excellent customer service to all constituencies.

• Experience in an educational institution in student services/admissions highly desirable.
• SEVIS experience helpful.

• Bachelor’s degree preferred.

• Experience and sensitivity in working with people of diverse backgrounds and cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to engage and integrate culturally responsive practices and knowledge in their work.

• Work performed is primarily general office/administrative with frequent use of computer keyboard, mouse, and telephone.
• Requires sitting majority of the working day; occasional standing, walking, bending, and reaching.
• Occasional lifting of up to 15 lbs should be anticipated.

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.