Coordinator II (Senior Program Coordinator)

Harvard University T.H. Chan School of Public Health, United States

Updated: over 2 years ago
Location: Boston, MASSACHUSETTS
Deadline: The position may have been removed or expired!

The Harvard T.H. Chan School of Public Health is dedicated to advancing the public's health through learning, discovery, and communication. The field of public health is inherently multi-disciplinary and so, too, are the interests and expertise of the School's faculty and students. Within this rich and diverse environment, the mission of the Office of Educational Programs (OEP) is to deliver student-centered educational programs based on active learning principles that enable graduates to become leaders in public health research and practice.
The Senior Program Coordinator will be part of a small customer service-driven team that is charged with managing the operations of the Office of Education's (OED) academic programs. The Senior Program Coordinator will be responsible for managing various administrative components of the multifaceted Master of Public Health (MPH) program with minimal supervision and requiring independent thought and action. They facilitate smooth workflows and action between OEP and the Admissions Office, the Registrar's Office, the Office of Student Services, Facilities, OED Finance, and Information Technology as well as manage School-wide projects. The incumbent also plays a significant advisory role for prospective and current students.
Duties and responsibilities include, but are not limited to the following, the following:
  • Support student experience from application through orientation. Serve as main point of contact for program inquiries, autonomously meet with and advise prospective students. Support recruiting events. Support admissions processes including screening applications for eligibility, and coordinating interviews and campus visits. Serve on the orientation planning committee and assist with orientation preparation and activities
  • Serve as point of contact for students for non-academic support. Coordinate student progress-related tasks. Oversees the waiver and field of study transfer processes, proactively communicating with students to ensure requirements are met. Manage course enrollment. Implement tracking and monitoring of enrollment-related visa requirements of international students
  • Independently manage degree audit and graduation approval process throughout three cycles per year. Lead automation efforts to improve the process
  • Manage program communications including monitoring the program email account, managing all student listservs, and sending communications to newly admitted and current students
  • Partner with the Director of Educational Policy to provide administrative management of the school-wide course evaluation process which includes entering and maintaining teaching assistant data, managing the related website content, and serving as the contact person for student inquiries
  • Create and present program content at recruiting and admissions events. Represent OEP at School-wide events such as Admitted Student Visit Day. Negotiate and manage contracts with outside vendors. Coordinate with technical support team for remote/virtual events.
  • Coordinate the visa certification process for the Summer Session for Public Health Studies in conjunction with the Harvard Chan Admissions Office
  • Perform other duties as assigned including participation in programs across OEP
PLEASE NOTE: This position may require occasional schedule flexibility. Schedule will be adjusted to accommodate for overall weekly hours worked and for which advance notice will be provided
PLEASE NOTE: The primary work location for this position is Boston, Massachusetts. Until our return to campus, which is still to-be-determined but anticipated to begin as soon as August/September 2021 (or later into the fall), this interview process and position will be conducted virtually – including virtual interviews, remote onboarding, and remote work. The remote nature of this position is only temporary. Local, on-campus work will be required as a condition of continued employment once the School and this role return to an operational status that supports it.
At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.
Learn more about the School's mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.
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Harvard University offers an outstanding benefits package including:
  • Time Off: 3-4 weeks paid vacation, paid holiday break, 12 paid sick days, 12+ paid holidays, and 3 paid personal days per year.
  • Medical/Dental/Vision: Excellent and affordable medical, dental & vision plans, with coverage beginning as of an employee's start date.
  • Retirement: University-funded retirement plan with full vesting after 3 years of service.
  • Tuition Assistance & Reimbursement Programs: $40 per class at the Harvard Extension School, discounted options through participating Harvard graduate schools, and reimbursement options for accredited schools outside of Harvard.
  • Transportation: 50% discount on MBTA passes, as well as additional options (rideshare, biking, etc.) to assist employees in their daily commute.
  • Wellness & Professional Development: Programs and classes at little or no cost, including stress management, hard & soft skills development, career planning, massages, nutrition, meditation, and complimentary health services. Additionally, access to Harvard athletic facilities, libraries, campus events -- and many discounts for various cultural and leisure activities throughout metro Boston.
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!
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  • The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
  • Harvard University requires pre-employment reference checks and background screenings.
  • This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.
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Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement and exceptions may be found at the University's


  • 5+ years of relevant experience is required; a combination of education and experience may be considered

The following job-specific skills and competencies are preferred:
  • Bachelor's Degree
  • 3+ years of experience working in higher education
  • Experience with Microsoft Office suite
  • Experience with Microsoft Access
  • Experience with WordPress
  • Excellent interpersonal and communication skills
  • Strong organizational skills and attention to detail
  • Comfort with navigating ambiguity and a thoughtful problem solver
  • Works well independently with minimal supervision
  • Handles sensitive and confidential information with a high level of discretion
The following cultural competencies are also preferred:
  • Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
  • Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
  • Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity

EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Internal Number: 55049BR

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