Coordinator, Contract Training

Position Summary

The Coordinator is responsible for coordinating and implementing contract training programs and business services, including course scheduling and evaluation, vendor and part-time faculty recruitment, hiring and oversight, student registration support, client communications and logistics, purchasing, invoicing, and reporting. The Coordinator also assists with planning outreach events and advisory board meetings, as needed.
The Coordinator reports to the Director, Correctional and Continuing Education and is a dotted line report to the Director, Corporate Training Group.
Anne Arundel Community College (AACC) is committed to enriching the educational experience it offers through the diversity of its faculty, administrators, and staff members. The college seeks to recruit and support a broadly diverse team who will contribute to the college's excellence, diversity of viewpoints and experiences, embrace concepts of equity and inclusiveness, and support the equal rights of all people by advancing the understanding and appreciation of differences including age, race, gender, ability, religious convictions, socio-economic status, ethnic heritage, or sexual orientation.
While we appreciate your interest in employment with Anne Arundel Community College, applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for any position.
In the best interest of the College, only individuals who are residents of Maryland or one of the following states will be eligible for employment at the college: Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia. The college will annually review this restriction and, if appropriate, expand the list of states of employment eligibility.

Job Duties and Responsibilities

COORDINATION: Coordinates and manages all aspects of contract training programming and business services offered through CEWD/CTG, including, but not limited to, scheduling, budget development, instructor/vendor recruitment and hiring, client communication, and reporting. Completes college/compliance documentation in Datatel (Colleague) and Destiny One systems, as required.
EVENT PLANNING: Assists with the planning of outreach, events, activities, and meetings designed to engage regional business and governmental organizations in the work of the larger college community. Assists with organizing advisory board and industry collaborative meetings.
INTERNAL AND EXTERNAL COLLABORATION: Develops and maintains relationships with organizational contacts in support of contract opportunities. Collaborates with other AACC department staff to promote a unified approach to program delivery to meet or exceed customer expectations and enhance customer relations and departmental responsiveness.
SUPERVISION: In consultation with the Director, the Coordinator determines the roles and responsibilities of adjunct faculty and vendors. Coordinators are the primary staff who recruit, hire, supervise, and evaluate these individuals/organizations.
BUDGET AND FISCAL MANAGEMENT: Assists the Director in managing budgets to ensure the profitability of projects, contracts, and individual courses and achieve revenue and FTE goals. Works with the CEWD Business Services Department to ensure that clients are invoiced in a timely manner.
COMPLIANCE: Assures programs' compliance with accrediting organizations, regulatory agencies, college policies, relevant state regulations, and any specific license or certification requirements. Works regularly with other departments to ensure CTG compliance with college policies and procedures.
LEARNING OUTCOMES ASSESSMENT: Assists the Director in ensuring that courses and programs follow best practices, including identifying and achieving specific, measurable outcomes and college competencies. Implement results-based strategies to direct course improvement and continuously promote student achievement.
OTHER DUTIES: As assigned by Directors, Assistant Dean, and/or Dean

Required Qualifications:

Bachelor's degree or higher
A minimum of two years of increasing responsibility in program administration and development, education, contract management, event planning, teaching, corporate training, consulting, or closely related work experience is required.
Ability to function with minimal supervision with attention to details and deadlines, including the ability to work a flexible schedule and travel to accommodate the program's needs.
Demonstrated ability to work in fast-paced environments and communicate with various levels of clients/colleagues efficiently and effectively.
Experience supervising instructional staff and managing programs/project management.
Demonstrated commitment to creating an inclusive environment and the ability to deal tactfully with all internal and external constituents.
This position requires the ability to work in a fast-paced setting, handling multiple complex tasks simultaneously.

Preferred Qualifications:

Experience in working in higher education coordinating programs for adult learners.
Ability to utilize college standard word processing, spreadsheets and database systems at an intermediate level. (Word, Excel, PowerPoint, Microsoft Teams, Datatel/Colleague, Destiny One, Sharepoint, Dropbox, Zoom)
Experience teaching adult learners in a variety of delivery formats.
Excellent oral, written communication and presentation skills. Strong customer service and problem solving skills