Coordinator

87962BR

Campus: Tempe

Coordinator

Job Description

The College of Global Futures is seeking a service-oriented office coordinator to help support the student services center and reception desk located on the fourth floor of the Walton Center for Planetary Health on the Tempe campus.  

Department Name

College of Global Futures

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$42,000 - $50,000 per year; DOE

Close Date

03-February-2023

Essential Duties

Administrative Support

• Monitors, assigns, and responds to cases in Salesforce.
• Assists with communication of information to students through various communication channels.
• Pulls and assembles student reports.
• Coordinates mailings, call campaigns, data entry, and maintenance of spreadsheets.
• Coordinates access to Dropbox folders, Google Team Drives and Slack workspace for the college.
• Supports office staff with purchases, expense paperwork, and provides expense tracking support.
• Supports course scheduling for CGF prefix courses.

Front Office Support and Coordination

• Coordinates 4-6 student worker/learner schedules in support of coverage needed for the reception desk and special projects.
• Coordinates with other reception desk leads in the Walton Center for Planetary Health.
• Greets, assists, and directs faculty, staff, students and visitors.
• Answers phones, responds to emails, makes photocopies, routes paperwork, schedules appointments and meetings, schedules conference rooms, schedules events in classrooms, and provides technical assistance with media in nearby conference rooms.
• Coordinates the ordering of supplies, maintains front office procedures, and is responsible for upkeep of a professional, clean and orderly work environment.
• Coordinates tasks that need to be performed on a regular basis to support student services and front desk reception for the floor.
• Maintains updated process guides and information.
• Drives the golf cart on campus to support unit needs.

Supervision of Student Workers/Learners

• Hires, trains, evaluates, schedules, and supervises student workers/learners.
• As a supervisor in the Work+ model, you expand your role to serve as a mentor to working learners, to better support their professional and personal goals, and prepare them for their entry into the workforce after graduation. 

Other duties as assigned.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

Experience in:

• Working in a fast-paced environment and providing timely and quality customer services by phone, email, and in-person.
• Working in a team environment as well as independently with little supervision.
• Utilizing Microsoft Office applications (especially Outlook, Word, and Excel).
• Utilizing applications such as PeopleSoft, WorkDay, ASU Analytics Reports, Salesforce, and Google Docs.
• Supervising and coordinating activities of others.

Demonstrated knowledge of:

• Effective customer service practices.
• Leadership and supervisory practices.
• ASU policies, procedures, and resources.

Evidence of:

• Effective verbal and written communication skills.
• Organization skills and the ability to multitask and adapt to changing priorities.
• Exercising initiative and good judgment skills in the execution of daily tasks. 
• Ability to utilize applicable technology and software on the job.
• Ability to learn how to use new software and technology quickly.

Working Environment

• Climate-controlled office setting subject to extended periods of sitting. 
• Visual acuity and manual dexterity associated with daily use of desktop computer; 
• Ability to clearly communicate to perform essential duties. 
• Expected to be responsive to customers, engaged in work production, resourceful, flexible, and respectful of others. 

Department Statement

For the eighth year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all eight years the category has existed. 

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.