Coordinator

91764BR

Campus: Tempe

Coordinator

Job Description

Under the leadership of the Dean of Students Office, the Advocacy Coordinator provides direct engagement with students, faculty, staff, families and other community members to develop a supportive action plan for students who are experiencing circumstances that interfere with academic success. The Advocacy Coordinator manages a caseload in collaboration with student services and academic partners in creating a success plan by connecting students with appropriate services and resources.

This position will assist with the front office administrative functions and will report to the Manager of Student Advocacy and Assistance.

Department Name

Dean of Students Tempe

Full-Time/Part-Time

Full-Time

VP Code

EDUC OUTRCH & STDT SVCS

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$42,000 - $45,000 per year; DOE

Essential Duties

• Provide case management of situations involving financial, academic, and basic needs.
• Participate on committee that reviews and determines financial crisis support for students.
• Provide support for the triage process for students of concern.
• Assist with front office administrative support; telephone calls, visitors, and manage inquiries.
• Contribute to a work environment that encourages respect and engagement with students and families from diverse backgrounds.
• Coordinate action plans with students, families, staff, faculty and other necessary partners to aid with service referrals.
• Serve as liaison to university and community partners in support of student needs.
• Problem solve situations; create and implement action plan to support student needs.
• Communicate difficult and sensitive information with relevant parties in a trauma-informed manner.
• Support retention efforts.
• Assist with response to critical incidents and crisis situations.
• Manage highly sensitive and/or confidential information.
• Represent the Dean of Students Office by serving on university committees and work groups.
• Perform other duties as assigned

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Prior experience in higher education or related setting with a demonstrated knowledge of crisis response and case management support teams.
• Experience working with Title IX and VAWA requirements.
• Experience in crisis management and support of students of concern.
• Experience assisting others in navigating complex systems.
• Experience in communicating difficult/sensitive information with relevant parties.
• Experience organizing, coordinating and prioritizing work and activities.
• Evidence of effective communication skills, both oral and written.
• Demonstrated knowledge of Microsoft Office applications.
• Evidence of being bilingual preferred

Working Environment

• Sit or stand for prolonged periods of time
• Work collaboratively across various departments within the University as well as with diverse populations and groups
• Use computers effectively – including inputting, reviewing and retrieving information, extended periods of viewing screen and using mouse and keyboard 
• Use critical thinking to make decisions and/or analyze data
• Communicate effectively both orally and in writing 
• Walk throughout campus for meetings or events, regardless of the weather
• Work collaboratively to achieve objectives 
• Climb stairs in locations with no elevator, such as with the mezzanine level of the MU, or Irish Hall
•  Ability to lift 35 lbs.

Department Statement

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services,
programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.