Control Room Technician II (2nd shift) - OFMD

Position Summary
The Operations & Facilities Management Department at Washington University School of Medicine is committed to delivering a comprehensive range of services to support the medical campus.
We oversee maintenance and operations for 65 buildings, covering more than 10.1 million gross square feet of space. This includes the 11-story, 609,000-square-foot neuroscience research building, which houses one of the world’s highest concentrations of neuroscientists. Our responsibilities include operational and administrative support, strategic planning, and project management.
Furthermore, as the School of Medicine continues to expand its presence both on and off campus in areas such as teaching, clinical care, and research, our team remains instrumental in ensuring the seamless delivery of clinical care, advancing research initiatives, and facilitating educational endeavors.
Assists with all facilities-related operations at Washington University School of Medicine. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets in the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Job Description

Primary Duties & Responsibilities

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other campus assets. Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and equipment shutdowns. Changes temperature, humidity, and airflow set points as needed.
• Assists with triaging service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers. Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.
• Learns and utilizes building automation logic and assists with optimizing 32 chillers in 9 chilled water plants to the most efficient configuration to support the cooling demand across 26 central buildings, aligning with overall campus carbon emissions reduction efforts while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and Fire Recall testing to ensure proper operation in an emergency. Also, performs inspections on all campus Fire Suppression sprinkler systems to ensure proper alignment in an emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts to facilitate the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters to support sustained operations.
• Assists with creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Working Conditions

• Typical 2nd shift schedule Monday - Friday, 3:30 p.m. - 11:30 p.m.
• Shift differential for 2nd shift is $1.00/hr.
• Works inside and outside in dusty and dirty places such as pits and equipment spaces where temperatures may exceed 100 degrees and equipment may be oily and greasy.
• Exposed to wet and cold conditions and noise and vibration from operation equipment.
• Ability to work in morgues, anatomy and pathology laboratories.
• An Employee may be required to work near labs containing bio-hazardous radioactive substances.

Preferred Qualifications

• EPA approved universal certification for handling CFC/HCFC Refrigerants per EPA 40 CFR.
• Knowledge of Johnson Controls and Schneider Electric building automation systems.
• Experience with commercial HVAC systems (AHUs, Chillers, Cooling Towers, Exhaust Systems, and Climate Rooms).
• ​Demonstrate professionalism, respect for colleagues and stakeholders, unwavering integrity in all actions, dedicated pursuit of excellence, and a track record of consistent dedication to achieving organizational goals.
• Excellent computer skills with basic workstation troubleshooting skills.
• Excellent customer service skills and the ability to communicate with diverse people.
• Two to four years of related experience in skilled trade functions and demonstrated ability to perform varied maintenance tasks.
• Able to diagnose and resolve various maintenance problems involving HVAC, electrical, plumbing, mechanical, and other conditions.
• Able to resolve maintenance problems in a timely manner to avoid or minimize disruptions and delays in the work environments of faculty, staff, customers, or the public.
• Ability to lift and carry tools and material weighing more than 50 pounds and raise and carry with assistance items weighing 200 pounds.
• Ability to climb, balance, stoop, kneel, and crouch to gain access to pipes, wiring, and equipment.
• Excellent oral and written communication skills.
• Ability to work with minimal supervision.
• Be available to work overtime when asked.

Required Qualifications

• High school diploma or equivalent high school certification and one year of related experience or an equivalent combination of education and relevant experience.
• Must obtain and maintain a valid Missouri Class E or Illinois Class D Driver's license. within 30 days of hire.
• Good driving record.

Grade
G08-H

Salary Range
$20.76 - $32.21 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ .

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [email protected]  or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Want to Live Near Your Work and/or improve your commute? Take advantage of our free Metro transit U-Pass for eligible employees. We also offer a forgivable home loan of up to $12,500 for closing costs and a down payment for homes in eligible neighborhoods.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO/AA Statement
Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.