Conference & Event Assistant

Colorado State University, United States

Updated: almost 2 years ago
Location: Fort Collins, COLORADO
Deadline: 04 Jun 2022

Posting Details
Position Information


Classification Title Temporary Hourly
Employment Category Temporary
Is this an Hourly position? Yes
Work Hours/Week 0-40
Overtime Eligible? Yes
Position Location Fort Collins, CO 80523
Description of Work Unit
WORK UNIT
The mission of the Colorado State University Office of Conference Services is to solicit, broker, and coordinate educationally focused conferences within the University’s mission.
HOUSING AND DINING SERVICES 
 
Housing & Dining Services (HDS) is a multifaceted auxiliary organization responsible for management of on-campus housing facilities, residential dining, conferences, and the CSU Mountain Campus. Other areas within HDS include the RamCard, communications, sustainability, facilities, human resources, technology services, workplace inclusion, talent management, outreach, and business services. Approximately 450 full-time staff and 1,700 hourly and student staff serve the nearly 8,000 students who live on campus, as well as numerous campus and community guests. We strive to provide our residents and guests with safe living environments, quality dining, and exceptional co-curricular experiences. We accomplish this through sound fiscal and operational management strategies, and an emphasis on the development of programs and services that are designed to enhance personal growth and global engagement. Our staff exemplify our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship in support of the CSU Principles of Community.
Search Contact Email [email protected]
Position Summary
Under the supervision of the Guest Services Leadership Team for CES, Conference & Event Assistants (CA’s) play a critical role in our organization by serving in a variety of specialized areas designed to serve our guests and ensure memorable events are made. CA’s primarily create a front desk experience that is welcoming to campus guests from mid-May to mid-August. Within the role, CA’s have the ability to preference a “Focus Area” to gain specific knowledge and skills geared toward their personal and professional growth. Focus areas within the office include Front Desk Specialists, Operations Specialists, and Administrative Specialists. The ideal candidate for this position demonstrates exceptional customer service, a desire to be an involved member of the team, and the ability to work with a diverse group of local, state, national, and international group attendees. 
Position Minimum Qualifications
Must demonstrate a positive attitude both on and off the job 
Must be available for a minimum of 20 hours per week to include evenings, weekends, and holidays and be available to work all mandatory work dates during the summer season 
Must disclose any summer classes and forego second job opportunities 
Staff may need to reside on-campus when serving in an on-call capacity 
Must be able to lift up to 50lbs 
Must successfully pass a background check and department of motor vehicle screening 
Must possess strong organizational skills, ability to manage multiple tasks, and successfully meet deadlines
Preferred Qualifications
Interest in the event planning, hospitality, and tourism industry 
Prior experience as a Resident Assistant/Residence Hall Desk Staff Member or One (1) year of experience in a customer service position and/or planning events 
Knowledge and awareness of resources on the CSU campus and within the Fort Collins community

Posting Details


Working Title Conference & Event Assistant
Posting Number 202200209T
Department Conference and Event Services
Salary Range $12.56/hour
Employee Benefits

Visit CSU’s Human Resources website for detailed benefit plan information for temporary employees in the following University benefit areas: https://hr.colostate.edu/wp-content/uploads/sites/25/2021/02/benefits-summary-hourly.pdf

Close Date 06/04/2022
Special Instructions to Applicants
To Apply – Please submit a letter of interest and resume to [email protected]
References will not be contacted without prior notification to applicant.
Background Check Policy Statement

Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
EEO Statement

Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.


The Acting Title IX Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 123 Student Services Building, Fort Collins, CO. 80523-0160, (970) 491-1715, [email protected] .

The Section 504 and ADA Coordinator is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836.
Diversity Statement
Demonstrated knowledge of, and relevant ability with, culturally diverse communities among potential target and constituent populations.

Essential Job Duties


Job Duty Category Customer Service and General Office Administration
Duty/Responsibility
* Facilitate the check-in and check-out of conference guests including required handouts, meal cards, data entry, and key exchange at various residence hall front desks and/or the Durrell front desk. 
* Participate in a campus-wide on-call duty rotation (including weekends) providing emergency response and late-night services for campus guests. 
* Serve as a resource ambassador for campus, the City of Fort Collins and regional services. 
* Navigate and effectively utilize Kx Conference software. 
* Work to ensure all aspects of each conference are ready to go in the hall. This will include but is not limited to: key inventory/preparations, meal card preparation, room checks, linens set, welcome signage and any other program materials are ready for conference arrival. 
* Process the check-out of spare room keys or other keys to specific rooms in the building. 
* Attend all training sessions and weekly staff meetings. 
 * Other duties as assigned
Percentage Of Time 100

References


Minimum References Required 2
Maximum References Required 2

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