Computer User Support Specialist 1, College of DAAP

Updated: about 15 hours ago
Location: Cincinnati, OHIO

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

 

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 47,000 students, 10,500 faculty and staff and 330,000 alumni, UC combines a Top 35 research university with a physical setting The New York Times calls “the most ambitious campus design program in the country.”

 

With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, eight straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 athletic conference, UC’s momentum has never been stronger. UC’s annual budget tops $1.6 billion and its endowment totals $1.9 billion.

 


About the Department

The College of Design, Architecture, Art, and Planning(DAAP) at the University of Cincinnati invites applications for a full-time (100% FTE) Computer User Support Specialist 1.

 

The College of DAAP is one of the most comprehensive schools of art and design in the U.S. at one of the region's premier universities. Programs within DAAP are ranked among the very best in both a world and national class. Become part of our dynamic team, supporting the University's mission and commitment to excellence and diversity in our students, faculty, staff, and all our activities. For more information, please visit www.uc.edu and www.daap.uc.edu .


Job Overview

This position will participate in the overall IT administration and support for the college with the primary focus of providing direct technical end user desktop support for DAAP faculty, staff, students, and the computer labs. The position also includes providing user application support by developing software solutions using PC-based and/or mainframe applications and database management systems or by modifying existing software programs and site administration of technology-based facilities.  


Essential Functions
  • Provide user support for off-the-shelf software application programs, including installing, configuring, modifying and troubleshooting applications, and training users. Provide hardware and software training as needed.
  •  May write automated routines or create other hoc solutions for IT deployment and multi-user environments.
  • Integrating third-party software programs to meet user needs.
  •   Create, manage, or manipulate data bases, using PC-based database software or mainframe database management systems/packages. Modify database report output according to user needs.
  • Provide PC/workstation support for hardware and systems software interfaces. Install and configure standard operating systems and integrate them with related systems. Ensure system integrity between hardware and operating systems. Troubleshoot errors in system operations and related networks. Perform software and hardware modifications. Maintain and support hardware and software for stand-alone systems.
  •  May administrator and maintain a LAN, file server, network operating system and/or mainframe as a part of position duties; perform local area network (LAN) and system backups.
  • Perform related duties based on departmental need. This job description can be changed at any time.

Required Education/Experience
  • Bachelor's Degree in Computer Science, Information Technology, Computer Engineering
    training

                    OR

  • Associates degree with 2 or more years of relevant, IT support related work experience

                     OR

  • Four (4) years of relevant, IT support related work experience and/or other specialized

Physical Requirements/Work Environment
  • Office environment/no specific unusual physical or environmental demands.

Compensation and Benefits

UC offers a wide array of complementary and affordable benefit options, to meet the financial, educational, health, and wellness needs of you and your family. Eligibility varies by position and FTE.

  • Competitive salary range of $46,000 - $48,000 dependent on the candidate's experience.
  • Comprehensive insurance plans including medical, dental, vision, and prescription coverage.
  • Flexible spending accounts and an award-winning employee wellness program, plus an employee assistance program.
  • Financial security via our life and long-term disability insurance, accident and illness insurance, and retirement savings plans.
  • Generous paid time off work options including vacation, sick leave, annual holidays, and winter season days in addition to paid parental leave.
  • Tuition remission is available for employees and their eligible dependents.
  • Enjoy discounts for on and off-campus activities and services.

 

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

 

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

 

REQ: 88658 

 

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