COMPUTER TECH

Position Summary:

This position will serve as a member of the Medical Education Information Services (MEIS) Client Services Team, with a primary role of on-site support for events held in the Heersink School of Medicine's new Active Learning Center newly renovated and expanded Lister Hill Library computer lab. Key responsibilities include providing timely A/V and computer assistance for the faculty, staff, and students in these spaces to ensure the success of classes and exams. Additionally, this position will assist the help desk with troubleshooting and resolving of basic issues and creating tickets as needed.

Duties and Responsibilities:

• Installs department computer hardware and software programs.
• Performs preventive maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment.
• Assists in some networking functions; provides support in the day-to-day operations of local area networks.
• Provides data entry support and database management for the department.
• Works with other departments to solve networking and application issues that affect the users.
• This position will commit to fostering an environment of heightened security following Information Technology Security Policies and participating in security training, such as the Health Insurance Portability Accountability Act (HIPAA) and Family Education Rights and Privacy Act (FERPA) on an annual basis.
• Perform other duties as assigned

Salary Range: $15.50 - $25.20

Associate's degree in Computer Science or a related field required. OR an equivalent combination of relevant education and/or experience.