Computer Systems Administrator 1, ITUC Business Application Services

Current UC employees must apply internally via SuccessFactors > http://bit.ly/UCEMPL

Founded in 1819, the University of Cincinnati embarks upon its third century – building on the past and defining the future by leading urban, public universities into a new era of innovation and impact through its strategic direction, Next Lives Here . Underscoring the power of creativity, ingenuity, invention and inclusion, what’s Next will accelerate our unrivaled momentum, evidenced by eight straight years of record enrollment and rankings that include placement among America’s top 100 public universities by U.S. News & World Report. Home to a diverse student body of nearly 47,000 and more than 4,200 distinguished faculty, the university combines its Research 1 (Very High Research Activity) Carnegie Classification with a physical setting that The New York Times recently acclaimed as “the most ambitious campus design program in the country.

This position is a member of the IT@UC Business Application Services team, which is specifically tasked with maintaining the centralized implementation of our document imaging solution, OnBase.  This position's primary responsibility will be supporting the OnBase environment including upgrades, maintenance, integrations, access, security, document intake, workflows, etc.  This position is required to participate in a 24/7 on-call rotation.

Under general supervision from a designated administrator, responsible for large-scale operating systems and database management systems that typically serve the entire campus or large multi-unit departments; provides support for installing, maintaining, and modifying operating systems, database management systems, utilities, and related software.

• Ensure operating systems software is properly installed, tested, and tuned to maximize operating efficiency; ensure the availability, integrity, and reliability of assigned systems;
• Analyze, troubleshoot and resolve system hardware, software and networking issues;
• Assist in developing and implementing plans for fully integrated systems, including operating systems, network systems, database systems and applications;
• Assist in developing plans, schedules, and requirements for the installation and maintenance of new and /or revised software;
• Install, configure, and tune operating systems software for optimal performance;
• Assist in system integration with other systems;
• Assist in evaluating hardware and software; recommend hardware and system software procurement;
• Assess the impact of new software on existing systems and users and develop modification plans as needed;
• Assist in planning and implement upgrades and modifications to systems configuration to improve utilization based on analysis of application and production requirements;
• Assist in planning system capacity and developing expansion plans; allocate and organize data storage;
• Performing system backups and recovery;
• Conducting server builds;
• Other related duties as assigned.

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related degree; -OR- an Associate’s degree with two (2) years’ experience ; or four (4) years of basic to intermediate level computer hardware related experience. Possesses working knowledge of commonly-used concepts, practices, and procedures and contributes through support, using established processes, methods, and systems.

• Comfortable working with end-users as well as management with the ability to speak in public forums when required and effectively relay information based on the target audience
• Ability to work with business users to identify and refine business requirements related to workflows
• Hyland OnBase Certified System Administrator (OCSA) and Hyland OnBase Certified Workflow Administrator (OCWA) would be a plus

The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.

As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).

The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / Minority / Female / Disability / Veteran.

REQ: 69261 

SF:OMJ SF:RM SF:HEJ, SF:INS SF:HERC SF:DIV SF:LJN